Licarca Store

So, I ordered a mattress from Licarca Store (licarca.com) and it's been like 12 days now and I still haven't received it. I mean, come on, what's the deal? I haven't even gotten a tracking number or anything. I tried emailing them and they said it would take 7-10 days, but it's been longer than that and still nothing. I'm starting to think these guys are just a bunch of crooks. Don't waste your money on them, folks.

I recently purchased a patio table from Licarca Store and was charged the appropriate cost for the item. However, my excitement quickly dissipated when I received an email, 2 weeks after my purchase, stating that my order had been cancelled without any explanation. Needless to say, I was extremely disappointed and frustrated with this abrupt change of plans.

Eager to get to the bottom of this issue, I made several attempts to contact their customer service center via phone, but unfortunately, no one answered my call. This only added to my disappointment and dissatisfaction with their service.

Overall, my experience with Licarca Store has left a sour taste in my mouth, and I cannot see myself ever doing business with them again. It's not just about the cancelled order, but also their lack of communication and poor customer service. Customers expect transparency and clear communication, especially when it comes to cancellations or any issues related to their order. Sadly, Licarca Store failed to meet these standards.

I had a terrible experience with Licarca Store (licarca.com) and honestly wish I could give them a zero star rating. After placing my order, it became clear that they are essentially a drop shipping company. Essentially, what this means is that they placed the order on my behalf through popular retailers like Walmart or Alibaba, which is why delivery times were significantly longer than usual. In my case, I waited patiently for 4 weeks and was still blanketed with disappointment as my order never arrived. It was particularly frustrating to hear their team blame the delay on various external factors such as COVID and the war in Ukraine, as it seemed like they were looking for any excuse to avoid taking accountability for the slow delivery. Overall, I would definitely advise anyone against using Licarca Store as they do not seem to have a handle on their logistics and are unwilling to take responsibility when things go wrong. Save yourself the trouble and find a more reliable option for your shopping needs.