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Liberty Mutual Insurance

Liberty Mutual Insurance review: I'll buy my insurance elsewhere

D
Author of the review
3:48 pm UTC

I've been a customer of Liberty Mutual for the past 11 years. My home and vehicles were all bundled. This spring, I cancelled the insurance on my motorcycle. I was told that I still owed $30 and would receive a bill in the mail. I didn't receive a bill, and didn't think about it again. Today I got a notice from a collection agency for $30. Instead of calling me, texting me or emailing me, they turned it over to a collection agency. My credit rating now stands in ruin over $30. Thanks a lot Liberty Mutual. I know I'm small potato's and you won't miss my business however, if you do this to your other customers, you eventually will.

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    175 Berkeley Street, Boston, Massachusetts, 02116, United States
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    Checked and verified by Andrew This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Jun 26, 2026
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