CB Cars and Trucks Lexus Complaints #62-81

Lexus review: Multimedia receiver / radio assembly

dealberts@comcast.net of Denver, US

Aug 03, 2021 2:04 pm UTC

After 5 days to diagnosis the problem, the "recommend to replace radio assembly" at a cost of $3, 800 just for the part was disappointing, to say the least. This is the 3rd Lexus I have owned and, especially as a retiree now, I don't think this amount is reasonable for a major failure that shouldn't have happened. So now what? I drive without any of the system functionality, or I put over 20% of the fair market value of the vehicle into repairs? I think we can both agree that is inconsistent with the value proposition of Lexus ownership.

Desired outcome: Financial assistance

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Lexus phone numbers

1800 023 009

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57%
Confidence score

Australia

8800 200 3883

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100%
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Russia

+81 800 500 5577

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100%
Confidence score

Japan

+44 345 129 5484

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100%
Confidence score

United Kingdom

+64 800 453 987

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100%
Confidence score

New Zealand

+49 800 520 2120

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100%
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Germany

+39 800 053 987

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100%
Confidence score

Italy

+31 800 0315

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100%
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Netherlands

+86 800 810 2772

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100%
Confidence score

China

+27 800 220 000

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100%
Confidence score

South Africa

+886 800036036

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Taiwan

+971 80 053 987

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100%
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UAE

+1 (800) 228-8559

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Vehicle Protection Products

+1 (800) 448-1505

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Extended Service, Credit Insurance Program, Guaranteed Auto Protection

+1 (844) 271-2617

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Lexus Pursuits Visa Signature Card

+1 (844) 271-2613

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Lexus Pursuits Visa Card

+1 (844) 271-2709

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Lexus Credit Card

+1 (844) 271-2622

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24-Hour Application Center

+1 (800) 874-7050

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Lexus Financial Services

+1 (800) 255-3987

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Lexus address

P.O. Box 259001, Mail Drop E1-5A, Plano, Texas, 75025, United States

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