Let's Be Gothic
Reviews and Complaints

I ordered some pants from Let's Be Gothic, and I gotta say, I'm pretty disappointed. They said it would take 2-6 weeks to get my order after they gave me a tracking number, but it's been 8 weeks now and I still haven't gotten anything. The tracking info hasn't changed since they made the label, it just says "awaiting package from merchant." I tried contacting customer service twice, once after 2-3 weeks with no update and again after another 4 weeks with still no update, but they just brushed me off and said there was nothing they could do since the label was printed. I'm starting to think I got ripped off and I'll never get those pants.

I gotta say, I'm pretty disappointed with Let's Be Gothic. I mean, I gave them one star, but honestly, that's only because I had to put something to leave a rating. I ordered some stuff from them about six weeks ago, and I still haven't received anything. I mean, come on, guys, that's a long time to wait for some clothes.

I tried emailing them after about 10-15 days, like the site said I should, but I didn't get a response for a while. When I finally did hear back from them, they told me it could take 6-8 weeks for my items to arrive. Apparently, they're coming from China, and my stuff has been stuck in Wuhan since July 5th. I mean, I get that there are some delays because of the pandemic, but this is getting ridiculous.

I've sent them a few more emails since then, and I even messaged them on Facebook messenger, but I haven't gotten any response. I can see that they read my message, but they haven't bothered to reply. I'm starting to get pretty frustrated at this point. I just want my money back, you know?

So, yeah, I'm gonna say it loud and clear: do NOT order from these guys. Save yourself the hassle and find somewhere else to shop.

I recently made a purchase from Let's Be Gothic and unfortunately, I had some issues with my order. I wanted to cancel my order, but when I reached out to the company, I received an email with a bit of an attitude, stating that it was against their policy. I was a bit taken aback by their response, as I was simply trying to cancel my order.

To make matters worse, I tried to track my package and every time I checked, it didn't seem to exist. I reached out to Let's Be Gothic again, hoping to get some answers, but all I received was more attitude and no real response to my questions. I was starting to get frustrated with the lack of communication and the fact that I couldn't seem to track my package.

Finally, my package was marked as "delivered" at 3:30AM, but when I checked with my local carrier annex, they told me that the tracking number didn't exist. I immediately emailed Let's Be Gothic this morning, hoping to get some sort of response or explanation, but I have yet to hear back from them.

Overall, I'm pretty disappointed with my experience with Let's Be Gothic. I've already submitted a complaint to the BBB, as I feel like I've been treated unfairly. I would caution anyone considering making a purchase from this company to be aware of their policies and their customer service practices.

I recently made a purchase from Let's Be Gothic and unfortunately, the item I received was not up to my expectations. It was like a piece of string and I was very disappointed. When I tried to request a refund, I was informed that I could only receive a new item if I paid for shipping. I declined this offer and was then messaged by Abby who told me that I couldn't cancel my order because it had already been processed. This was frustrating as I had agreed to their terms and conditions during the checkout process, but I didn't realize that cancellation wasn't an option once the order had been received.

Overall, I was disappointed with my experience with Let's Be Gothic. It seems like they don't have a very customer-friendly return policy and it can be difficult to get a refund or exchange. I would caution others to be careful when ordering from this website and to make sure they read the terms and conditions carefully before making a purchase.

I recently made a purchase from Let's Be Gothic, and unfortunately, my experience was not a positive one. I ordered two items, but encountered some issues with both of them. Firstly, the size small item I received was far too small for me - it was more suited to a toddler than an adult! This was disappointing, as I had been looking forward to wearing it.

To make matters worse, the second item I ordered was never shipped to me at all. Instead, I received an incorrect item that I had not ordered. When I contacted Let's Be Gothic to try and resolve the issue, I was met with resistance. They refused to refund me for the incorrect item, and did not seem to be following their own return policy as outlined on their website.

The quality of the products I received was also very poor. I was disappointed with the materials used and the overall finish of the items. To top it off, Let's Be Gothic does not allow for returns, which is frustrating when you receive items that are not up to standard.

In the end, I felt that I had no choice but to report Let's Be Gothic to the Better Business Bureau. I hope that by doing so, I can help prevent others from falling victim to this scam. If you have had a similar experience with Let's Be Gothic, I encourage you to report them as well. The process is quick and easy, and can be done using the link below.

Overall, I would advise others to stay away from Let's Be Gothic. The poor quality of their products, combined with their unhelpful customer service and lack of returns policy, make for a frustrating and disappointing shopping experience.

I recently made a purchase from Let's Be Gothic for a gift for my significant other. The website advertised a delivery time of 2 weeks, but unfortunately, it took over 4 weeks for the item to arrive. When it finally did arrive, I was disappointed to find that it was shipped from China and looked like a cheap piece that you could easily find on eBay for a fiver!

I immediately reached out to their customer service team, but unfortunately, the experience was terrible. They informed me that the item I ordered was only a guide and that the actual item I received may differ from what was advertised. I continued to email them, but they have ignored my messages.

I am currently in the process of taking this matter further, and I will update my review once I have more information. I would advise others to be cautious when purchasing from this company, as they advertise under a different name than the one you actually buy from.

Overall, I am extremely disappointed with my experience with Let's Be Gothic. If I could give them zero stars, I would.

I gotta say, I had an experience with Letsbegothic that was less than ideal. It all started over a year ago when I placed an order for four items. After waiting for what felt like ages, only two of the items arrived. I reached out to the Letsbegothic team and they said they would reship the remaining two items. But when the second shipment arrived, only one of the items was there. I had to keep reminding them which item was missing and it was a real hassle.

To make matters worse, I had to pay extra tax fees three times. They did eventually agree to refund one of the missing items, but it's been over four months and I still haven't seen a dime. Every time I contact them, they apologize and say they'll process the refund, but nothing ever happens. It's beyond frustrating.

Honestly, I wouldn't recommend ordering from Letsbegothic. The service is just not up to par.

Let me tell you, I was really excited to order from Let's Be Gothic (letsbegothic.com) for my Halloween costume this year. However, I must say that I was extremely disappointed with my experience. The quality of the products I received was comparable to what you might find at a 99 cent store. I mean, seriously, it was garbage!

To make matters worse, it's been over a month since I placed my order and I have only received less than half of what I ordered. And to top it all off, nothing fits me properly and nothing looks like the pictures on the website. I reached out to the company to cancel what hasn't shipped and request a refund for what I did receive. But instead of offering me a refund, they offered me a "creative solution" in which I could exchange what I received for more of the same low-quality products. Why on earth would I want more of this crap? I want my money back, which was almost $200!

I was shocked to learn that the products ship from China, but returns need to be sent to Israel from the US. This would probably cost me more than I've already paid. I will be disputing with PayPal, but I urge you not to order from this scam of a company. The pictures on the website do NOT depict what you will actually receive. You will be disappointed, just like I was.

This company, Let's be Gothic, is a complete scam! I can't believe I fell for it. I ordered some items from them four months ago and I still haven't received anything. They keep sending me tracking information that doesn't make any sense. It says "destination unknown" and "waiting for seller shipping". What does that even mean? When I tried to contact them about it, they just told me it wasn't their responsibility anymore since it had already shipped. What a load of crap!

I've been trying to get in touch with someone named Abby, who I guess runs the company, but she won't respond to any of my messages. In fact, they've blocked me on every social media platform I've tried to contact them on. I can't find an address or phone number for them anywhere either. It's like they don't even exist.

When I tried to warn other people about my experience with Let's be Gothic on social media, they deleted my reviews and blocked me. I've reported them to Facebook and Instagram multiple times, but nothing seems to be happening. It's like they're untouchable.

I'm so frustrated and angry about this whole situation. I just want my money back and for people to know that Let's be Gothic is a scam. Don't make the same mistake I did and order from them. It's not worth the hassle and disappointment.

This company, Let's Be Gothic, is not one that I would recommend. I had a very unpleasant experience with them and I advise you to avoid ordering from them, especially at this time. All of their orders come from China, which can cause delays in shipping. I placed my order on January 30th and I have yet to receive it. I reached out to them on February 24th to inquire about my order and they told me that it was in transit. However, a month later on March 26th, I still had not received my package and I decided to ask for a refund. Unfortunately, they refused and instead re-ordered my shirt. This package was last updated on April 1st and it is still marked as "in transit" and sitting in China.

Now, after four long months, I have inquired again and asked for a refund. However, they still refuse to give me my money back and claim that my package is still "in transit". I understand that the Covid-19 pandemic has caused a lot of disruptions in shipping, but it is unacceptable to make your customers wait for four months for a shirt that was supposed to arrive in 10-15 days. I have lost all hope of ever receiving my shirt and I will never order from this company again.

It is important to note that while I am frustrated with Let's Be Gothic, I do understand that mistakes can happen and delays can occur. However, their lack of communication and refusal to give me a refund has left a bad taste in my mouth. I hope that they can improve their customer service in the future and avoid disappointing their customers like they did with me.