Leson Chevrolet’s earns a 1.0-star rating from 3 reviews, showing that the majority of customers are dissatisfied with purchases.
- All
- Reviews only
- Complaints only
- Resolved
- Unresolved
- Replied by the business
- UnReplied
- With attachments
I got my Chevy from Leson *** and paid for it all, including the warranty
I got my Chevy from Leson *** and paid for it all, including the warranty. I had to bring it in twice because it wouldn't turn off and my key got stuck. The second time, I was really desperate. They kept my truck for almost two weeks without telling me anything. I had to demand it back before they said they couldn't find the problem. It was a really bad experience. I moved and still had the same problem, so I went to my local *** dealer. They found the problem in just three days. It needed a new shifter, which Leson should have fixed from the start. This has been going on since it was under warranty. Now I'm in a big *** because of their bad service. I can't afford this. The second time I dealt with them was in August when it was still under warranty. They did me wrong and cheated me. I'm going to suffer financially because of them.
I took my car to Leson Chevrolet last Thursday because my air conditioning wasn't working
I took my car to Leson Chevrolet last Thursday because my air conditioning wasn't working. I had to keep calling to find out what was going on with my car. They told me it would be ready by 4pm, but they never called me. When I got there, they told me they ran into a problem and a part was broken. They said my car wouldn't be ready until Monday. I needed a loaner car because I had to work over the weekend. At first, they said they didn't have any loaner cars, but then they said they had a big silverado truck. I didn't take it because I wasn't comfortable driving it. They said they would help me with the cost for my inconvenience. I went to pick up my car yesterday, but I had to call them again. When I got there, they only took off the taxes, which was $100. I asked about it, and Alex lied and said she never told me the part was broken. She did tell me because they kept my car for three days, and it was an inconvenience for me because I work overnight. More should have been done to compensate me for my inconvenience and her lies. She said the wrong part was ordered, but I have no reason to lie about her.
I got two new tires on 6/24 from Leson Chevrolet
I got two new tires on 6/24 from Leson Chevrolet. I asked them to check my spare tire hoist because it wasn't working. When I picked up my truck, they said it was fine. But when I tried to use it on 6/26, it still didn't work. I called and made an appointment for 6/29 at 8:00 A.M. Service Advisor Alex said she saw the hoist working, but we still couldn't make it work. They said I could pay $125 to diagnose the problem or buy a new hoist for $525.00. I chose the diagnose option because Alex said the hoist was working up and down. The problem was that the tool to raise and lower the hoist was out of alignment. On the invoice, it said the hoist tube was bent and the retainer was missing. They said I had to buy a new hoist and tube, but I declined. When I got home, I fixed it myself by squeezing out a kink in the hard plastic tube and snapping the missing retainer back on. I'm not sure why a lube tech looked at it, why they said it couldn't be fixed, or why the tech couldn't see the retainer. Alex was just going by what the tech told her.
Is Leson Chevrolet legit?
Leson Chevrolet earns a trustworthiness rating of 91%
Highly recommended, but caution will not hurt.
The age of Leson Chevrolet's domain suggests that they have had sufficient time to establish a reputation as a reliable source of information and services. This can provide reassurance to potential customers seeking quality products or services.
Lesonauto.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.
However ComplaintsBoard has detected that:
- Lesonauto.com has relatively low traffic compared to other websites, it could be due to a niche focus, but could also indicate a potential lack of traffic and popularity. The lesonauto.com may offer a niche product or service that is only of interest to a smaller audience.
- Leson Chevrolet protects their ownership data, a common and legal practice. However, from our perspective, this lack of transparency can impede trust and accountability, which are essential for establishing a credible and respected business entity.
About Leson Chevrolet
The dealership offers a wide range of Chevrolet models, including the popular Silverado, Equinox, and Traverse. Leson Chevrolet also has a large selection of used cars, trucks, and SUVs from various makes and models, all of which have been thoroughly inspected to ensure their quality and reliability. The dealership also offers financing options to help customers get behind the wheel of their dream car.
Leson Chevrolet's commitment to customer satisfaction extends beyond the sales process. The dealership has a state-of-the-art service center staffed by certified technicians who are trained to work on all makes and models. The service center offers a range of services, including oil changes, tire rotations, brake repairs, and more. Leson Chevrolet also has a parts department that stocks genuine Chevrolet parts and accessories to ensure that customers' vehicles are always running at their best.
In addition to its commitment to customer satisfaction, Leson Chevrolet is also committed to giving back to the community. The dealership is involved in various charitable organizations and events, including the Susan G. Komen Race for the Cure and the American Cancer Society's Relay for Life.
Overall, Leson Chevrolet is a trusted and reliable car dealership that offers a wide range of vehicles and services to meet the needs of its customers. With its commitment to customer satisfaction, quality service, and community involvement, Leson Chevrolet is a dealership that customers can trust for all their automotive needs.
Overview of Leson Chevrolet complaint handling
-
Leson Chevrolet contacts
-
Leson Chevrolet phone numbers+1 (504) 366-4381+1 (504) 366-4381Click up if you have successfully reached Leson Chevrolet by calling +1 (504) 366-4381 phone number 0 0 users reported that they have successfully reached Leson Chevrolet by calling +1 (504) 366-4381 phone number Click down if you have UNsuccessfully reached Leson Chevrolet by calling +1 (504) 366-4381 phone number 0 0 users reported that they have UNsuccessfully reached Leson Chevrolet by calling +1 (504) 366-4381 phone number
-
Leson Chevrolet address1501 Westbank Expressway, Harvey, Louisiana, 70058, United States
-
Leson Chevrolet social media
Our Commitment
We make sure all complaints and reviews are from real people sharing genuine experiences.
We offer easy tools for businesses and reviewers to solve issues together. Learn how it works.
We support and promote the right for reviewers to express their opinions and ideas freely without censorship or restrictions, as long as it's respectful and within our Terms and Conditions, of course ;)
Our rating system is open and honest, ensuring unbiased evaluations for all businesses on the platform. Learn more.
Personal details of reviewers are strictly confidential and hidden from everyone.
Our website is designed to be user-friendly, accessible, and absolutely free for everyone to use.
We have received your comment. Thank you!