Leon's Furniture

On October 13/21 we had a king mattress and box springs delivered to our condo. The delivering men went to the side door of our building as this was a more direst route to our condo on the 2nd floor. The one box spring was damaged when it was delivered. Leons has replaced this with no problems.
We were informed by the building management that the door to the side of the building where the delivery was made was damaged during the delivery. Management had to replace the hydraulic part to the automatic door closer.
Our address is 117 Willson Rd. Unit #19 Welland On. L3C 2T4
Thinking that the damage to the door could of occurred when the one box spring was delivered.
Invoice #09101VDVGKK

I purchased a washer and dryer from your leon's store on saturday in the month of july I told the salesman that I would need it to be delivered but they would have to lift it over a stare lift for my mom for which is 83 needs it there the delivery guys said they had bad backs it's too bad that I in turn phoned the store and told them about the situation they should not send someone out in that contagion I hope you let me leon know i've tried to contact him with no success it's going back because they can't complete the agreement

My wife and I went in and purchased a TV on December 1st at Leons in Welland and were told by the salesman (Jeff) that they had 5 in stock and that we would be getting one of them.

On December 17th we received a phone call letting us know that the TV would be delivered on December 19th.

On December 18th we received a call from the sales person (Jeff) to let us know that the TV had been discontinued and that his manager had authorized a $100 reduction in the price if we took the floor model that we had seen in the store 17 days ago. We declined this offer.

That same evening we received a call from the store manager, Mark Zottarelli. He apologized and told us that he was just made aware of the issue. Also told us that the TV was discontinued before we had purchased it and that this should have been realized at date of purchase.

He then offered us another TV for the same price that Bestbuy was selling it for. I asked what he was offering us for time wasted and he said that he could do an in store credit of $100 but I really wasn't interested in shopping there again so declined.

Will not be shopping there again and was really unimpressed with the overall experience.

Stephen Fox