Leaf Filter review: Product does not work, gutters become useless

I had Leaf Filter installed in August 2022 on top of my currently existing gutters. Starting in January 2023 when it snowed, I noticed that the snow would accumulate over the filter on top of the gutter and water would drip over the gutter’s edge all around the building as the snow melted. The water didn’t go into the gutter but over it. The water dripped over the gutter all around the house and onto my steps causing the water to freeze and form ice on the steps which created a hazardous condition. This happens every time it snows. Leaf Filter should keep leaves out not snow!

Since I have only had the Leaf Filter for eight months I have not experienced all the seasons yet, I do know that Leaf Filter does not work in areas that get snow.

I have filed a complaint with Leaf Filter and asked that the Leaf Filter be removed and my money refunded.

Leaf Filter sent out various technicians to inspect the Leaf Filter gutter installation. They came up with the same reason for the issue which I was having.

1. The reason the gutter was leaking over the gutter edge was that the pitch of the roof was making this happen.

2. The overflow problem that you are experiencing is due to the way the ice and snow defrosts and refreezes on your roof.

The reasons above confirm that the Leaf Filters do not work on my type of roof and they should have removed them and given me a refund. The installation of the Leaf Filter gutter protection made my gutters useless since the water flows over the Leaf Filter and over the gutters. Gutters are there to provide protection for my home, they protect my roof, they protect my foundation, they keep my basement dry, they protect my landscaping and most importantly they prevent me from slipping on ice.

Last week the regional manager contacted me and said they will not refund my money or remove the leaf filter guards because the installation is correct and that I already had the leaf filter guards since August 2022.

Do not buy Leaf Filter, they are not good when it snows, the salesmen are pushy and the price is ridiculously high. You could get a better deal elsewhere, shop around and read the reviews.