LC Van Rentalnon return of monies

B Nov 01, 2018
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a verified customer
Verified customer

Booked a17 seater coach to take a disabled badminton team to Scotland, paid £1190, on the morning of delivery they rang and said the coach was unavailable due previous hirer filling it with petrol and not diesel.Managed to secure another coach but have not had any money refunded despite the bank trying. Am now taking this to the Financial Ombudsman Service as we used our debit card which has some protection under the Chargeback Scheme.

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