This is my sixth year with Lawn Dr. My first issue was not to spray my trees and shrubs in the afternoon because they would burn after treatment. That didn’t change at all after six years. Even the lawn would yellow after spraying the oil treatment for bugs. They told me shrub burn was from the winter. The next issue was having to call and tell the driver to spray the creeping charlie repeatedly. I watched them fertilize my lawn every time so I know the difference from when I first started to use them and my last treatment, total time of less than 10 minutes for whole property at full throttle spreading. The driver saw me observe his last application, didn’t seem to matter. Clearly it was get all the stops in that day, not do a good job. The final straw was an invoice telling me the whole lawn was red thread after my third application this year and they could treat it for $500 dollars. My first thought was how did my whole lawn turn this way after all their scheduled treatments for six years. I called in a specialist and was told I didn’t have any red thread. The brown dying sections of grass were cinch bugs. He pulled back grass and showed me. My treatment for the bugs will be a lot less than $500 for red thread I didn’t have. All I have to say.
Desired outcome: There is no resolution, I discontinued service.
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