When I joined LVAC I was told I could check in at the front desk using my birthdate, now not only are refusing to do this they are demanding I pay 12 dollars from new cards I don’t want to carry because of the inconvenience. They have a that tied to your membership but can’t be used to check in, further proof they are just trying to charge extra fees is a pic of your card on your cell phone that can be scanned they stopped allowing when they realized this practice was cutting into their replacement card revenue. This was never in the contract and policy seems to shift to allow them to generate fees like a predatory bank or lender. Unethical and really quite despicable. Every other gym in town has this capability, Lvac doesn’t just so they can nickle and dime members.
Desired outcome: Change the app to allow members to check in like every other gym inn town. Or stop trying to force member to carry cards they charge a RIDICULOUS fee for.