Today morning I went to lalitha jewellery vijayawada branch to exchange my silver anklets articles.. where one of the staff gave a slip of 5,200 rupees of exchanged articles by weighing it.. where the articles where purchased in the same branch by me in the last month…
The staff took the slip from me and tores that as there is silver article and template model article in the exchange articles… again weighed and she gave a slip of 4900.. I took the slip for purchasing the new Article in exchange.. I gave the slip to new article concern person.. thereafter the person who gave me the 4900 slip took the slip from other staff and tored it and gave another slip to her 4500 without my concern and without even informing me… and the staff are proceeding for the new article bill without informing me about the modified exchange slip… and alleging that the stone weight is added in the previous bill..
I took the entire articles and slip to raise a complaint on this which was occurred without my concern and without information..
Desired outcome: No action has been taken by the concern head at the branch