LadyPromDress
Reviews and Complaints

I gotta say, I'm pretty bummed about the whole LadyPromDress situation. I shelled out a good chunk of change for a dress for my sis's prom, and now we're just a week away and she's still got nothing to wear. And let me tell you, the color is all wrong. I mean, I saw the picture online and it looked like this deep, rich fuchsia, but what we got is more like a neon pink. Not exactly what we were going for.

But that's not even the worst part. The measurements are totally off. I mean, I don't know what kind of measuring tape they're using over there, but it's not the same one I've got. And when I tried to reach out to the company to see if we could get a refund or exchange, they just straight up ignored me. Like, I get it, maybe they're busy or whatever, but come on. At least give me the courtesy of a response.

So now we're stuck with this dress that doesn't fit and isn't even the right color. And I'm out a bunch of money. I don't know what to do, honestly. I'm thinking about going to my bank and seeing if they can help me out, or maybe even contacting the Better Business Bureau. I just don't want anyone else to have to go through this same kind of nightmare.

Long story short, I would definitely not recommend ordering from LadyPromDress. They'll take your money and send you whatever they feel like, and then ignore you when you try to get a refund. Trust me, it's not worth the hassle.

So, I bought a prom dress from LadyPromDress in the color of champagne. The dress was looking pretty good on the website, two-toned with champagne on the top and gold on the bottom. I gave the specific measurements to a seamstress who measured my daughter, but when the dress arrived, it was way too big. Like, 3 to 4 breast sizes too large and 2 to 3 sizes larger in the waistline. I was pretty upset, and I emailed them about it. They told me that the specific fabric for champagne came in the gold color, which was weird, but okay. But they never mentioned anything about the incorrect measurements. I was pretty disappointed, and I didn't get a refund or anything. Honestly, I wouldn't recommend this site to anyone.

I recently made a purchase from LadyPromDress on March 8, 2023. I was pleased with the communication I received from the company from the moment I placed my order until it was marked as "shipped." They assured me that the dress would arrive in time for my daughter's prom, which was scheduled for March 25, 2023. However, to my dismay, the dress did not arrive on time for the big day.

I wish I had read some reviews before making my purchase, as it seems that others have had similar experiences with this company. I am now convinced that they are full of lies and are probably scammers. I have filed a dispute through PayPal and am confident that I will receive my money back, regardless of what happens with LadyPromDress.

In the end, I had to purchase a whole new dress for my daughter's prom. The dress from LadyPromDress is now expected to arrive on March 27, but I will be returning it immediately and fighting for my refund if there are any issues beyond the PayPal dispute. I highly recommend that others stay away from this company and find a more reliable source for their prom dress needs.

I recently had an experience with LadyPromDress that left me feeling really disappointed and frustrated. I purchased a dress from the website for a special event, spending quite a bit of money on it - $170 to be precise. I was excited for the dress to arrive and couldn't wait to try it on.

When the dress did arrive, I found it to be completely different from the pictures online. It was missing sequins and had a tear in the seam - not at all what I was expecting or had paid for. I immediately contacted Ladyprom and explained the situation, but was shocked by their response. They didn't seem to want to take any responsibility for the poor quality of the dress and simply suggested that I have it fixed locally. I was not interested in investing any more time or money into a garment that was completely unsatisfactory.

I requested a refund, but was met with resistance. Ladyprom did not provide me with a return address and refused to offer me a refund for the full amount I had paid. Instead, they suggested I keep the dress and donate it to charity, offering me a mere $40 to compensate me for my troubles. I knew that this was not acceptable and decided to pursue the matter via PayPal.

Thankfully, I had paid for the dress using PayPal and was able to open a complaint against LadyPromDress with their help. A month later, I received a refund for the full amount I had paid, minus the shipping costs which came to $27. While I was happy to get my money back, this experience left a really bad taste in my mouth. It soon became clear to me that LadyPromDress was not a reputable company and should be avoided at all costs.

Overall, I would definitely not recommend doing business with LadyPromDress. Their low-quality products and poor customer service make them an unreliable and risky option for anyone looking for formal wear or special occasion dresses. I hope that others can avoid the mistake I made and choose to shop elsewhere for their formal wear needs.

I just want to share my experience with LadyPromDress. I ordered a custom Prom Dress for my daughter's senior prom and I was really excited to see her wear it. However, when the dress arrived, I was really disappointed. The color was not what I ordered, the measurements were all wrong, and the material was not what I expected. It was a complete mess! I was really upset because it looked nothing like what was on the website.

I had to scramble the day before the event to buy her another dress. It was really stressful and I was really disappointed with the whole experience. When I reached out to LadyPromDress for a refund, I was told that they were in Asia and it would cost me $40 to ship it back. They then offered me a $25 refund and told me that I could resell the dress to someone else. I was really confused and frustrated. Why should I have to pay to return a dress that was not what was promised? And what is $25 when I paid over $150 for the dress?

I feel like this website is a scam and I would caution anyone against purchasing from them. It was a really disappointing experience and I would not recommend this website to anyone. Please be very cautious or don't purchase at all!

I recently purchased a dress from LadyPromDress and unfortunately, it didn't fit me. I tried to get another dress, but they wouldn't send me one. I'm currently trying to send the dress back, but I need a shipping label and they're not being very helpful in providing one. It's frustrating because I still have the dress and can't send it back or get my refund until I receive a shipping label.

After I received my dress, the customer service wasn't very helpful. They wouldn't give me a shipping label so I could send the dress back and get my refund. I just wanted to find another dress that would fit me, but they kept trying to convince me to do something else instead of giving me my refund. I really feel like I'm not going to get my refund even when I send the dress back (when I receive a shipping label).

Despite the issues with the fit and the customer service, I did like the dress. It was cute, but it wasn't the same as the picture. I wish they would have been more transparent about the dress's appearance. Overall, I'm disappointed with my experience with LadyPromDress and I wouldn't recommend them to others.

When searching for the perfect dress for a special occasion, it's important to find a reputable and trustworthy company to ensure that you receive the quality product you desire. Unfortunately, my experience with LadyPromDress (ladypromdress.com) was anything but positive.

I placed an order for a silver dress on March 27, 2021, but when I closed the order I noticed that the description said white satin. I immediately contacted their customer service team to have the mistake corrected, and they assured me that they would take care of it. However, when I received the dress, it was indeed white and not silver as I had requested.

I reached out to the customer service team once again, providing them with proof of our previous conversations, but they simply dismissed my concerns and claimed that there was nothing they could do to remedy the situation. I was incredibly disappointed and frustrated. Not only did they fail to deliver the product I had ordered, but their customer service was rude and unhelpful.

The dress I purchased was priced at $167.99, with another $80.00 added for express shipping from the USA. I suggested that they cover the cost of shipping since the mistake was on their end, but they refused to take responsibility for their error.

After this experience, I am compelled to warn others about the dangers of shopping with LadyPromDress. Their lack of quality customer service and disregard for their customers is simply unacceptable. I implore others to look elsewhere for their dress needs and avoid LadyPromDress at all costs.

I recently purchased a dress from LadyPromDress, and unfortunately, I had an extremely negative experience. Upon receiving the dress, I was disappointed to find that the quality was far from satisfactory. The lining was not properly attached to the dress, leaving jagged, exposed netting. To make matters worse, one of the sleeves was significantly longer than the other. Considering the price I paid, I was incredibly disappointed with the overall quality of the dress.

When I reached out to the company to express my concerns, I was informed that they would not offer a refund because the dress had been custom-made to my measurements. While the fit was indeed accurate, the issues I had were with the shoddy workmanship and lack of attention to detail. It felt like they had taken my money and sent me a half-finished product.

I'm now left with no choice but to spend additional money and time to have another tailor finish the dress properly. This has been a truly frustrating experience, and I would caution anyone who is considering shopping with LadyPromDress to think twice. The customer service was incredibly unsatisfactory, and I feel like I was not valued as a customer at all. I sincerely hope that they take steps to improve the quality of their products and the level of service they provide, as I would not recommend this company to anyone.

I recently ordered a dress from LadyPromDress and I have mixed feelings about my experience. On the one hand, I have to give them credit for their quick response time to emails and their overall politeness. Additionally, they were able to get the dress to me quickly, which was a relief given that I had a looming event on the horizon.

However, when I received the dress, I couldn't help but feel disappointed. The quality was subpar and the overall look of the dress was comical. I really wish I had read the reviews before making my purchase, as I would have been able to avoid this altogether. The slit up the center of the dress and the seams down the center were straight up bizarre.

In fact, I was so underwhelmed by the dress that I even brought it to my local prom shop to display as a warning to others about the pitfalls of buying online. All in all, my experience with LadyPromDress was a mixed bag. While they were responsive and speedy, the quality of their products left a lot to be desired. I would recommend proceeding with caution if considering making a purchase from them.

I recently had a very frustrating experience with LadyPromDress, and unfortunately, I cannot recommend this company to anyone looking to purchase a dress. I had been emailing the company regarding my dress order, and at first, their customer service seemed to be quite good. However, things took a turn for the worse once I received my dress.

To my disappointment, the dress arrived two days after my wedding, which meant that I had to cancel it. I immediately contacted the company, informing them of the situation and requesting a refund. But after that, they stopped responding to my emails altogether.

Needless to say, I was extremely disappointed by the lack of communication and effort from LadyPromDress to rectify the situation. It is beyond frustrating when you invest your hard-earned money into a product, only for it to arrive too late and then struggle to get a refund.

Although I don't want to downplay the positives about LadyPromDress, such as the wide variety of dresses on offer, this experience has left me with an overall negative impression of the company. Unfortunately, my experience is not an isolated incident, as I have seen many other negative reviews about LadyPromDress when I searched online.

If you're looking for a reliable and trustworthy dress company, I would strongly advise considering another option. While I am trying to pursue legal actions to get the refund I am owed, it's been a frustrating and stressful process that I wouldn't want anyone else to go through.

I'm sorry to hear about your negative experience with LadyPromDress. It's always disappointing when a company doesn't live up to expectations. In your case, you custom ordered a wedding dress and paid extra for alterations and expedited shipping. However, it sounds like the final product didn't quite meet your expectations.

Not only was the dress not made to your measurements, but the neckline was too low for your liking and the length was excessively long. These are definitely not minor issues when it comes to a wedding dress, and it's understandable that you would be disappointed.

To make matters worse, when you reached out to the company and provided them with a photo of the dress, they mocked you and refused to offer a refund. This is extremely unprofessional and not an acceptable way for a business to treat a customer.

It's worth noting that LadyPromDress claims to be based in the UK, but it became clear to you that they are actually located in China. This can sometimes lead to complications with shipping and communication, and it's possible that this played a role in your negative experience.

All in all, it sounds like LadyPromDress fell short of your expectations and failed to provide the product and customer service that you deserved. Hopefully, your experience will serve as a cautionary tale for others who may be considering using this company.

As a concerned parent, it's important for me to share my poor experience with LadyPromDress, in the hopes that others won't fall prey to their scam. I purchased a prom dress for my daughter for her special day, but when it arrived, it was severely defective. To my dismay, the shiny side of the satin material was sewn on the inside of the dress - an obvious and noticeable flaw.

Understandably, I immediately contacted LadyPromDress several times seeking a refund for the defective dress. Unfortunately, it took several attempts for them to even respond to my request. And when they finally did respond, they were not helpful at all - refusing to provide me with the forms needed to process a refund. It was clear to me that they had no interest in assisting me, and instead chose to ignore my request and brush me off.

This experience has left me feeling cheated and taken advantage of. I was hoping for a reputable online shopping experience, especially when it came to my daughter's special occasion dress. However, with LadyPromDress, it seems that they are willing to take advantage of customers by selling them defective and shoddy products, and refusing to honor refunds.

In addition to my experience, I have come across several other reviews that have echoed similar complaints against LadyPromDress. I advise others to steer clear of this website and avoid being swindled by their deceitful practices. It's disappointing to see a company prioritize profit over quality and customer service. DO NOT SHOP HERE! BEWARE!

I had a disappointing experience with LadyPromDress, an online fashion retailer based in Hong Kong. Despite ordering a size 12, the dress was too small and I could not even get it over my shoulders. In addition, I was not provided with a return label, which means that I had to keep the dress and was unable to get a refund. I found this frustrating, particularly as the dress cost me $170. It appears that LadyPromDress may have deliberately sent me a smaller size, given that the dress runs small. When I reached out to their customer service team, I was offered just $30, which I found insufficient to cover the cost of my purchase.

In general, I would caution against buying from LadyPromDress. Their customer service was unsatisfactory and their sizing is inconsistent, which can result in a frustrating experience for shoppers. Given that they are based in Hong Kong, it can also be difficult to pursue any recourse or get your money back if you do have a problem with your order. While LadyPromDress may offer attractive prices, I would recommend purchasing from a more reputable and reliable retailer to avoid similar issues.

As a disgruntled customer, I feel the need to share my terrible experience with LadyPromDress (ladypromdress.com). Unfortunately, my daughter's prom experience was ruined due to the fact that the site is stealing designs from other reputable designers and passing them off as their own. The dress that we received was nothing like what we had ordered, and it was a huge disappointment for my daughter, who was really looking forward to her special day.

What makes matters worse is that the site is completely unresponsive and unhelpful when it comes to processing a refund. They are falsely advertising their products and taking advantage of people's trust in their services. This resulted in me and my family losing a significant amount of money in less than three days. We were already going through a tough time due to the pandemic, and this added expense was an unnecessary burden.

It's incredibly disheartening to see how LadyPromDress is ripping off innocent people who are simply looking to feel beautiful on their special occasion. I strongly recommend that you do not order from this site, as the quality of their products is subpar and they are clearly not committed to providing good customer service. Save yourself the stress, time, and money by looking elsewhere.

I recently had an experience with LadyPromDress.com when I ordered a prom dress for my beloved niece. Having glanced at their beautiful collection, I was convinced that they could undoubtedly provide the perfect dress for my niece. However, following my order, they emailed me, which in itself was excellent customer service, requesting that I confirm the dress's color and size.

Initially, I was a little surprised as I had already provided this information while ordering, but assuming that there may have been some confusion, I duly confirmed the details. Fast forward three weeks, and I received another email from the company, requesting me to confirm the order ASAP. This time around, I was a bit miffed since I had already confirmed these details.

Moreover, they went a step further, requesting that I send them a copy of my bank card so that the bank could verify the purchase. You can imagine my shock, and disappointment in their services. Being someone who values her privacy, I immediately declined this request.

I understand that businesses need to take measures to protect themselves from fraud, but surely asking for a copy of a bank card is going too far. Unfortunately, that was the last straw for me, and I immediately informed them of my decision to cancel the order. While Ladypromdress.com certainly has many beautiful dresses on their website, they lost a customer due to their excessive measures in verifying orders.

I recently had a disappointing experience shopping at LadyPromDress, a popular online retailer known for offering a wide variety of stylish and affordable prom dresses. I was excited to order a dress for my upcoming prom, but unfortunately, the dress that arrived at my doorstep was nothing but a piece of crap.

Upon trying on the dress, I quickly discovered that the zipper was broken, rendering the dress practically useless. I was surprised by this, as the company had claimed to have a video showcasing the working zipper on the dress. After multiple attempted emails to their customer service team, I was informed that I could pay to return the damaged dress, but would only be offered a mere 60 percent of the original purchase price.

It's a frustrating experience dealing with a company that does not stand by their product or offer quality customer service. The dress appeared cheaply made and looked like it was purchased straight from a dollar store. To make matters worse, the customer service representative even had the audacity to suggest that I fix the broken zipper myself!

I also opted for the express shipping option, hoping it would arrive in time for my big event, but unfortunately, it only arrived in time for regular delivery. I would advise anyone looking to purchase a prom dress to steer clear of LadyPromDress and shop elsewhere. I am currently in the process of fighting for my money back through my credit card company, and hope to have a resolution soon.

I recently purchased a dress from Ladypromdress (ladypromdress.com) and unfortunately, my experience was not a positive one. When my package arrived, I was extremely disappointed to find that the dress I received was a poor replica of the one that had been pictured on their website. The color was completely off, and the applique that I was so looking forward to was different and not nearly as appealing as what had been advertised. Not only that, but the sleeve on the dress was too short, the bra padding was visible and lopsided under the applique, and to add insult to injury, the tulle had a hole in it.

To make matters worse, when I attempted to return the dress for a full refund as their policy promised for defects, I was met with resistance and was told that I wouldn't be able to ship it back. This was especially frustrating because I had spent $175 on the dress, not to mention the shipping costs, and had expected to receive the high-quality product that I had seen on their website.

I must say that I was feeling incredibly disgusted and disappointed, and I now regret not checking their reviews beforehand. As a customer, it's important to be able to trust the companies that we purchase from and unfortunately, in this case, I was sorely let down. Therefore, I feel obligated to let others know of my poor experience and to encourage them to purchase from an alternative source.

In conclusion, my recommendation for anyone considering purchasing from Ladypromdress would be to steer clear and take your business elsewhere. Save yourself the heartache and frustration that I experienced and find a company that you can trust to provide you with what they promise.