Krystal review: Service

We went to krystal, several times, and the first time, it was around 2 pm, and they told us that they was doing shift change, and we was going to have to wait 10 -15 minutes, we shouldn’t have been told to wait, and the second time, we was told that the staff was limited, and they couldn’t fulfill my order, then they made me wait in the drive point pickup for 10 minutes, while they filled other orders in the drive thru, bad service at this restaurant…