KPS Management
reviews and complaints

So, me and my partner went to check out Park Place Apartments on 07/30. The boss man gave us the form to fill out and said to submit it that day (which was a Friday). He said they'd finish checking it by Monday and to show we were serious about moving in, we had to put down a 450 dollar holding fee. We dropped off the form and a 90 dollar money order at the *** drop box. On Monday, I tried calling KPS a bunch of times with different numbers, but no one picked up. I wanted to ask about the application and how to give them the holding fee. I finally got a cashier's check on 08/02 and dropped it off at the *** box. After a week and a half of no word from them, I asked for the holding fee back. But they're impossible to get a hold of through email or phone. Check out their online reviews, it's not looking good.

KPS is a rental company that bought the apartments we was renting at. They never responded after multiple attempts to contact someone at KPS until 2 months later regarding the fridge that was acting up and we thought was going out. Then we received a *** saying we owed rent and they were charging interest/ late fee. We did not get a response for approximately another 2 months after multiple attempts to contact someone at KPS asking to explain what month this was supposed to be from, during which time they continued to charge interest. When they did contact us they left a voice mail asking "How can we help" instead of answering the question that was sent in previous attempts to contact them. Finally they sent a detail of what they were saying was past due via mail. I sent them proof of payment and never got a response from them so I thought it was taken care of until we received more bills for the same thing. I gave 21 days notice of move out since we are month to month that we would be out 6/30/22. I received a voicemail 6/30/22 stating as long as we had keys we were still in possession and said they could not do a walk through as requested but would contact me the first week in July ( I still have not heard from them). I returned keys and notified them that day the keys were returned. We have tried to contact them multiple times regarding our deposite and have still not received a reply or our deposite back.We received another *** saying we owed the past due that I talk about above plus rent for this month and interest/ late fees. I have emailed, left voicemail and paper letters at drop box at their office since no one is ever there to talk to someone in person. Half the time the voicemail is full and you can not even leave a voicemail. Rent was $700 a month. We have been trying to resolve the past due (which I sent proof it was paid) since February to no avail and trying to get our deposit back since we moved out 23 days ago.