JPB International Services Reviews 2025

Latest Reviews and Complaints

Mrs Zhang of SG

Jul 21, 2018 5:56 am EDT

Verified customer

employing maids

JPB Katong is not any better too. The agent there only serves you eagerly when you have a new contract. Thereafter, she doesn't bother when you have issues. They operate by individual basis, meaning you can only approach the agent who ‘sell you the contract'. In her absence, the others won't do anything to help you. I have had 2 Filipino maids from them but none was able to meet the most minimum household chores. What they claimed have been trained, weren't. What they claimed have gone through medical assessment, ended up having a gynae issue after 2nd mth. The problem was an untreated one, accumulated since her last childbirth 7mths before her arrival in Sin. The other 25 years old maid (1st time in Sin) threatened to leave my household after the 3rd mth because her mother, who also works in Singapore, found her an expa family. She refused to give me even a week's notice, simply packed her stuff & boycotted from work on that very morning after I came back from biz trip. She came up with various excuses by saying that she couldn't handle the housework (when there are only 3 working adults) and that the house was too quiet (she needs people to talk to her, despite my giving her unlimited usage of Home Wifi to FaceTime/Whatsapp her mum/family) & asked for a transfer.. The agent didn't do anything to help, simply said to let her go and discouraged me from upholding the contract which required 2 weeks' notice. The agent said this term was simply added in the contract for MOM purpose.

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How responsive is JPB International Services's customer service?

0 Resolved

2 Unresolved

Total complaints: 2

Resolved complaints: 0 (0%)

Unresolved complaints: 2 (100%)

Absolutely frustrating 🫠
It's quite possible that JPB International Services is not aware of the complaints or rarely monitors their existence because we find it hard to believe they don't care about their customers. We advise reviewers to be very careful and have a backup plan if their issue isn't addressed. Check out other unresolved complaints on ComplaintsBoard to avoid problems caused by JPB International Services's silence.

How is JPB International Services’s rated by clients?

JPB International Services’s earns a 1.0-star rating from 0 reviews and 2 complaints, showing that the majority of clients are dissatisfied with service offerings.

Keywords

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IMTHETRUTH of SG

Oct 05, 2008 11:24 pm EDT

Featured review

BEING OFFERED INFERIOR TRANSFERED MAIDS

This is a true story i m going to write: My sister has employed a maid from jpb maid pte ltd(hougang branch), as she is going overseas the maid actualli stay in singapore to look after my mum, niece n bro-in-law. After the agency has received the total sum of deposit n payment for the maid, their attitude change immediately. We r totally disappointed with...

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JPB International Services earns a trustworthiness rating of 91%

Highly recommended, but caution will not hurt.

Our conclusion: After a detailed review, ComplaintsBoard finds JPB International Services to be a trustworthy company. Although there's a 0% resolution rate for customer complaints, which deserves attention, JPB International Services is known for their high standards and safety. If you're thinking about dealing with JPB International Services, it's wise to check how they handle complaints.

We found clear and detailed contact information for JPB International Services. The company provides a physical address, 5 phone numbers, and email, as well as 2 social media accounts. This demonstrates a commitment to customer service and transparency, which is a positive sign for building trust with customers.

Jpbgroup.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.

However ComplaintsBoard has detected that:

Jpbgroup.com to appear inactive or unused, such as technical issues or a temporary shutdown. In any case, if you are having trouble getting a response from the company or recovering your money, it may be wise to take further steps to protect yourself, such as seeking a chargeback from your bank or contacting a relevant consumer protection agency.
The website belonging to JPB International Services has a low number of visitors, which could be a red flag for users. However, it's important to conduct additional research to fully evaluate the website's legitimacy and trustworthiness.

JPB International Services reviews first appeared on Complaints Board on Oct 5, 2008. The latest review employing maids was posted on Jul 21, 2018. JPB International Services has an average consumer rating of 1 stars from 2 reviews. JPB International Services has resolved 0 complaints.