KLM Royal Dutch Airlines review: Missing luggage

Dear KLM Customer Care Team,

I am writing to request an urgent update and resolution regarding my request for compensation over my missing baggage on my journey from Amsterdam Schiphol Airport to London Heathrow on the 2nd of September 2026. My luggage did not arrive with the flight, and was only delivered on the 7th of September a clear 5 days later.

Baggage reference (PIR): C-[protected]
Booking reference: ZEXQXQ

It has now been more than 21 days since my flight, and I have still not received any compensations I filed my request on the 9th of September and I have still not received any information/news on my request for compensation.

I am concerned about the prolonged delay and would appreciate your immediate assistance in determining where we are, as the notice was that I would be contacted within 21n days after submission of my compensation claim request.

I would also appreciate written confirmation of the current status of my case and an estimated timeframe for resolution.

Thank you for your attention. I look forward to your prompt response.
Kind regards,
Olawale Fasuyi
[wale.[protected]@gmail.com, [protected]@yahoo.com]