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1.8 5 Reviews

Kings Buffet Group Complaints Summary

1 Resolved
4 Unresolved
Our verdict: When using services from Kings Buffet Group with a poor resolution rate, be vigilant. Understand the common pitfalls other customers have faced. Prepare thoroughly for any interactions with their customer service, and consider alternative solutions if your issues are not addressed satisfactorily.
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Kings Buffet Group reviews & complaints 5

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A
5:24 pm EDT

Kings Buffet Group Ontario

We spend a total with the whole family 500.00 dollar and everyone was not satisfied the shrimp feel like there was sand in them the oyster taste sour and bad i don't go there often only when we have a event my husband had sore stomac i had bloated stomac my daughter puke and had the runs and also my daughter and my son said the food was terrible maybe there something wrong the fridge or with the cook i went there last year the food was fine last night wanted to talk to manager but it was to busy was not with the service or the food that why i did not tip because i usually tip if i like the food and i didn't and felt bad when i left thank u aline

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R
9:13 am EST

Kings Buffet Group Horrible services, tasteless food

I went to China King Buffet with my friend and we had only negative reviews about it. We came at buffet, and the staff wasn’t useful. They stood in the kitchen and talked to each other. We ordered drinks and waited 30 minutes to get them. Also the food was cold and crusted. I didn’t complain because they didn’t care about customers. Also the bill was rather high. I won’t recommend this place. The waste of time and money. I wonder if there are other people, who had the same experience. Let’s share views about this company.

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4:28 pm EST
Verified customer This complaint was posted by a verified customer. Learn more

Kings Buffet Group Price change on paper

How can a restaurant change their menu prices and post them on a paper taped to a door for a holiday? We went to king Buffet yesterday Valentines Day and normally they are a couple bucks more on weekends vs weekdays . However when we got to the door they had a paper sign posted saying... All Day Buffet 11.49... They never charge more than 18.00 for two ppl on a weekend... Is this legal to do? We didnt go in and several others drove off but who do you complain too...

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Update by Maps
Feb 16, 2012 1:13 am EST

LOL I am the wife with a house we own...Woohoo wont see you at the food pantrys...but probably waiting behind you at a grocery store while you use food stamps huh...

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Is Kings Buffet Group legit?

Our verdict: Complaints Board's thorough examination reveals Kings Buffet Group as a legitimate entity with notable strengths. Despite a 20% resolution rate on customer complaints, which invites a closer look, Kings Buffet Group stands out for its commitment to quality and security. Clients considering Kings Buffet Group should delve into its customer service record to gauge compatibility with their expectations.

Kings Buffet Group earns 94% level of Trustworthiness

Perfect Trust Endorsement: Kings Buffet Group achives 94% ligitmacy per Complaints Board. Highly recommended, yet always stay vigilant.

A long registered date for kingsbuffet.com can be seen as a positive aspect for Kings Buffet Group as it indicates a commitment to maintaining the website and its domain name for a long period of time. It also suggests that the company is organized and has taken steps to secure its online presence.

The age of Kings Buffet Group's domain suggests that they have had sufficient time to establish a reputation as a reliable source of information and services. This can provide reassurance to potential customers seeking quality products or services.

Kingsbuffet.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.

Kingsbuffet.com has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.

We looked up Kings Buffet Group and found that the website is receiving a high amount of traffic. This could be a sign of a popular and trustworthy website, but it is still important to exercise caution and verify the legitimacy of the site before sharing any personal or financial information

However ComplaintsBoard has detected that:

  • Kings Buffet Group protects their ownership data, a common and legal practice. However, from our perspective, this lack of transparency can impede trust and accountability, which are essential for establishing a credible and respected business entity.
  • If you purchased a website from Kings Buffet Group that is currently for sale, and you did not receive what you paid for, you may be a victim of a scam. To try and get your money back, you can try contacting the seller, filing a dispute with the payment platform, or reporting the seller to the relevant authorities.
  • We conducted a search on social media and found several negative reviews related to Kings Buffet Group. These reviews may indicate issues with the company's products, services, or customer support. It is important to thoroughly research the company and its offerings before making any purchases to avoid any potential risks.
ComplaintsBoard
J
4:23 pm EST

Kings Buffet Group Awful food

On Sunday November 20th I ordered a dinner for two at approx 8 pm for delivery for my boyfriend and myself I was ordering from his place 117 Mont Adam . when we received our food I cut open one of my chicken balls and imbedded in the batter was an insect I dug it out with my fork and asked my boyfriend to put on more light upon discovering this insect in the batter. I immediately phoned Kings Buffet and told them what I had found they asked me to describe it, I said its a bug – antennas and two eyes then they asked me what kind of bug it was and I told them a bug I don”t know just a bug then I requested my refund and they offered me two buffett dinners for free but I refused and stated I will never eat there again. they said they would come pick it up and gave me my refund mitch(my boyfriends name) asked his neighbour Troy if he could take a good picture of the insect in the batter he used his camera phone he took a picture of it and said that he could enlarge the picture if he has to. then the delivery man from bubbas delivery came and took back the food I was digusted and felt like I was going to puke I would like to have a formal investigation of this incident started as quickly as possible and would also like some response back about this incident.

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L
2:30 am EDT
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.

Kings Buffet Group Roaches

My daughter and I went to King Buffet in Nacogdoches Tx, took a few minutes for them to seat us, no big deal, we fixed out plates sat down took one bite and my daughter said "MOM look" I look on the wall beside us and there was a ### roach crawling on the wall. I called a waitress over and showed her the roach and told her we were not going to eat. walked to the reg to ask for manager and they made me pay. I told them i wanted to see the manager, owner or someone in charge, i dont know if they could understand me or not all they kept saying was "no manager here" I told them i wanted the managers home number. would not give it to me...etc.. called everyday for 2 weeks asking for manager and every time they said no manager here.

Read full review of Kings Buffet Group and 2 comments
Update by LisaGarcia
Apr 19, 2009 5:20 am EDT

Chris you may eat with roaches but i do not. If you want roaches for dinner I can give you their address.

Resolved

The complaint has been investigated and resolved to the customer’s satisfaction.

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2 comments
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sfaoldguy
Woden, US
Dec 10, 2009 3:17 pm EST

OK, chris is an idiot. With that said, I understand how you feel Lisa. King Buffet has had some serious issues when it comes to the way it is managed. I have stopped dining there because there are plenty of other very good chinese restaurants in town including Red Dragon or something like that and China Cafe.

C
C
chris
Brisbane, AU
Apr 19, 2009 4:16 am EDT

Lisa have a whinge why dont you

You sat down and started eating it was your decision to leave over a stupid cockroach on the wall. Get over it.
If you didnt want to pay for the meal then you shoudnt have no one is forcing you to. Pay what you think the place is worth and if they dont like it just leave.
Better luck next time

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Contact Kings Buffet Group customer service

Phone number

+1 (905) 664-8898

Website

kingsbuffet.com

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