HomeTown Buffet reviews & complaints
HomeTown Buffet complaints 79
HomeTown Buffet - food and service
I'm writing because of very poor quality food. We had stopped going to Hometown for several years because of poor quality food previously, but we tried it again a few months ago and the food had flavor again, the staff was great and everything was wonderful, we went multiple times. We took our extended family on Jan 4 expecting the same, but it was Not. We went for lunch at around 1:00. There was a tray of eggs sitting out on the meat counter that was hard and brown. All the meat was overcooked and dry or burnt, as well as all the bread. Multiple pans were empty, and the place wasn't even half full of people. The fresh spinach in the salad bar was partially black and rotting.
The usual staff was completely gone, replaced by a completely Hispanic staff who didn't seem to know what they were doing. The young man bussing only came to get used plates from our table once. A man came out to change the chocolate milk and after 10 min of trying, he gave up and left it. No one else came.
It was horrible. We will not return.
HomeTown Buffet - they charge me more
I went today at the buffet of downey ca at 11am i payed for me and my husband plus limited drinks so it was total of $26 but when I check my transactions right now it said they charge me $34 that is ridiculous I want my money back so unprofessional! my recipe said $26 and now thats I check my transactions it was $34 I really hope they fix this or I well never go again
HomeTown Buffet - all buffet
I have written a wonderful review in the past but feel the food has taken a substantial nose dive. My husband and I had lunch or what was supposed to represent food but it was hard and shriveled. Bad looks, bad taste and even the chocolate milk was sour. Wasn't expecting red lobster but did more spitting into napkins than swallowing. Told the cashier and left and went to get a burger.
I called Hometown Buffet Santa Clara, CA before November 4, 2018 for information. I had been going to this place for a year or so and it was just this date that I had a problem.New management...Read full review
Coming here to Hometown Buffet in Lakewood Mall Ca During hours that they are open as listed everywhere been coming here for years ! to LOCKED doors no signs or anything while lines forming outside...Read full review
HomeTown Buffet - the food is horrible
I have been going to the one in Palmdale for over 18 years or longer the food is getting worst everytime me and my family go. Why is there no black cooks there no black workers onlyMexicans you need to hire black cooks and workers to get this place back up before everyone stop coming and I would hate for it to close it uste to be such a great place to take your family management get on your job and hire people who can cook and put other colors in there beside Mexican workers please. Hey! If you won't to talk to me give me a call I got a lot to say [protected]
HomeTown Buffet - everything
Fri king salad bar depleted.
Sign only has half of letters
Big gaping hole by 2nd door in 4' x 6" allowing freezing cold air in on people in line.
Over charging for drinks
Over charging on Sundays to rip off Christian s. Calling lunch brunch and usually charging dinner prices !
Not coming back they don't appreciate Christian customers.
More crap too.
What I thought was going to be a cozy dinner of three my son, my brother and myself become a SHOUTING MATCH. To think we choose Hometown for dinner because it's usually noise friendly. To make...Read full review
HomeTown Buffet - I complain about an employee
Town Buffet which is right off of Sepulveda and Manchester in Westchester California there is a waitress named Jessica she was very rude standoffish and aggressive and she did not diffuse the situation she Justified it as it was wrong she still approved of herself as being the right person to handle the situation when she wasn't when she should have got a supervisor or manager now according to the front desk server Jasmine she says that Jessica is like a manager but she's not so I want to file a complaint against HomeTown Buffet server name Jessica it is August 19th she still approved of herself as being the right person to handle the situation when she wasn't when she should have got a supervisor or manager now according to the front desk server Jasmine she says that Jessica is like a manager but she's not so I want to file a complaint against HomeTown Buffet server name Jessica it is August 19 2017
HomeTown Buffet - service, employees, unsanitary
Southland Mall in Hayward Ca. Himetown buffet has the worst employees that have no training on sanitation! I saw 3 hispanic men washing (supposedly) dishes if thats what you wanna call it. They simply had a wet rag and wiped off leftover food and utensils and brought them back out for customers to use they had bad attitudes and was very rude I've been going to this HomeTown Buffet for about a year for this year it's been just horrible hoping and thinking that every time I went back things were to change dry food Bakery had no desserts everything was empty when asking the so-called manager whose name was Manager Mercedes she had an attitude and said they'll bring it out when they bring it out talk about customer service she has none although the cashier was very polite every time we go there she is very nice all of us
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