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Kikoff Customer Service Phone, Email, Contacts

Kikoff
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3.0 7 Reviews 32 Complaints
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Kikoff Reviews 39

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4:01 am EST
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Kikoff Do not download this app!!! It is a scam!!! They steal your money!!!

I cancelled my account and uninstalled the app. Because i could not afford the monthly deduction. The company impersonated Wells Fargo number to call me and tell me i had fraud activity on my card. In this call they comitted fraud charging me $400. Which caused me expense i could not afford and then had to have my card replaced from being compromised. These are horrible people. Dont trust them.

Recommendation: Stay Away, It is a SCAM!!!!!!

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5:31 am EDT
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Kikoff Fraudulent account

I was checking my credit report when I noticed this kikoff had charged off on account that I never opened. It had a negative impact on my credit report. I tried emailing,calling,texting every way I knew to find out the details of why they had said I defaulted on something what I am not really sure but I never even heard of this company. They never responded by any means so I could find out the details. This is a fraudulent account that was not authorized or done with my knowledge. I can only assume that either they were the ones responsible or knew about it as I can't get any answers from them. My only option left us to hire an attorney and sue them. I really not sure exactly what the do but I am telling people be very carefull in dealing with this company

Recommendation: Do your research and if possible avoid doing buisness with them until you know thier motives

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Kikoff Customer service

I’ve been using the app for a year now, no issues, Credit has some movement. But my issue now is, I can not get in contact with someone in customer service. There’s no number, the chat does not work.. I am being double charged each month and it always come out early. If Aprils payment was paid early in march (twice I might add) then charged me 4/13 and 4/14 telling me my payment was paid early but it’s not due until may 5? I never approved early payments and why am I being charged double? I got the debit card can’t even add money because I won’t accept my bank info, I’ve been trying for weeks. And there is no one to contact in customer service. I would hate to close my account because I do enjoy the few point I receive so I would really like to get this straight. Thank you.

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Kikoff My credit is 736 and still rising

I can remember when I first came across Kikoff on Instagram (back in September) like it was just yesterday. I was skeptical at first because I hadn’t seen or heard about a service like this before. I remember doing some research and I saw maybe 1 article online stating that it was legit, and maybe 2 YouTube videos where people spoke highly of the service. I decided to give it a try considering that I had absolutely no credit, and this service promised to give me the opportunity to build it completely free. Thank god I took the opportunity. Unfortunately, they no longer have the free OG program anymore but looking back on things, giving this service a chance was one of the best decisions I’ve ever made in my life. I went from having no credit / no score to now being at a 736 (Fico) on Experian and 728 (Fico) on Equifax 1 year later. I did all of that without a credit card. If you’re on the fence about joining, put those negative thoughts aside and go for it. I want to make it known that I’m in no way affiliated / sponsored by this company.. (although I should be ) I’m just a regular person like you. Using this service has genuinely helped me and opened up doors for me, and I know that it will for you too. I urge you to start and stay consistent with it, you will see a ton of growth.

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Kikoff ⬆️☝️+61 points in less than 3 months!

One of THE MOST IMPORTANT THINGS I WAS NEVER TAUGHT AS A YOUNG ADULT….credit worthiness. Without a good score today it’s merely impossible to get anything (car, furniture, an apartment or home, an emergency loan, and even a job in some cases.) My credit score has gone up by 61 points in 3 months and all I have to do is sit back and watch it grow higher! kickoff takes care of the EXTREMELY LOW payments with auto pilot (so I don’t forget) and my credit reaps all the benefits! BEST PART…NO FEES, NO INTEREST! No monthly fees for the app or service either! This app is a gift to those of us who struggle to up our credit score with no luck. I also have the credit builder loan (again…no fees or interest) and at the end of the term I have a nice little savings to spend on myself. Obviously I will turn around and spend it with kickoff continuing to build my credit score, but the money is there if you need it for an emergency. A million thank you’s to KickOff for helping me turn my credit around! I’m not going anywhere anytime soon and plan on using this service as long as it’s around!

***Side Note: I started paying $140/mo a couple years ago for a “credit repair service” who didn’t come close to doing what Kickoff has in 3 months. After paying a credit repair service, my score might have gone up 18 points at one point but would always go back down.

It’s not rocket science ‍ Just get with kickoff, invest $2/mo on yourself and 5 minutes to sign up (they use bank level encryption) and do yourself (and credit) a favor by obtaining this service. YOU WONT REGRET IT!

….And I NEVER write reviews! ⭐️⭐️⭐️⭐️⭐️ and would give more if it allowed me to.

Sincerely,
Amazed beyond measure & in it to win it!

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Kikoff GAME CHANGER!

I honestly NEVER write reviews, but I felt compelled to do so after reading through some of these reviews. So disappointing how people are completely missing the whole point, and value of kick off offers. People are complaining about what e-books are available, their pricing, and not being able to spend the line of credit anywhere else, but the idea of this product is to give you a a unsecured, revolving line of credit of $500 reporting to the credit bureaus every month, with NO credit check, and without having to pay anything other than two dollars a month! no interest charges, finance charges, NADA! No, it’s not a traditional credit card, you cannot go shopping with it, it is solely for CREDIT BUILDING PURPOSES! When I opened my account, I never even downloaded the e-book I bought. that is just something you purchase for very little so that some useage is reported to the boroughs. This service, in my opinion is worth a $20 fee even without getting a book! This really is invaluable to anybody starting out on their credit journey and can’t afford, or doesn’t want to commit to a secured card & the MINIMUM $200 required deposit, and often times people with no credit may not be approved for even a secured card at first. The only alternative used to be subprime cards with astronomical fees, (often adding up to $200 before even using the card) annual fees, and ridiculous interest rates. You don’t have to worry about any of that with kick off, it really is a absolute game changer for anyone building or rebuilding. Get this account, you’ll start to build positive payment history and have great utilization% reporting, and Watch your credit score grow over the following weeks! Once your credit improves you’ll be approved for the cards you wouldn’t qualify for before kickoff is absolutely amazing! thank you for all you guys do, it is soo appreciated!

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Kikoff Trash, will never use again. SCAM!

When I first signed up for this app, I thought that this would be a good legit credit builder app because I have a terrible messed up credit history and I'm trying to get my credit back together and in shape. I also was gonna take advantage of the $200 direct deposit but I will immediately have to contact my employer and add a new bank since I will be closing my kikoff account. When I tried adding $16 to my kikoff debit card, it fails to go through even though I had money in my bank account and one time my bank account was overdrawn by $15, I was able to add money into there and then days later, my money is not on my kikoff card. Like...This is some B.S., I tried transferring $1 to see if the transfer will work and it doesn't. This is by far the most garbage app I used and although it did help improve my credit somehow, I will not be using the kikoff app ever again. If you try adding money to your kikoff cash card even though you have plenty of sufficient funds, then even that, the money still won't load on your card. Its like your being swindled and gyped out of your money. So now I'm bilked of $16 and who wants to spend their credit line on some dumb E-books? Nobody, Not Me! This is some b.s. to me in my humble opinion. I will never ever use this app again. Closing my kikoff account and deleting it indefinitely. I'm switching to Kovo, Acorns, the EXTRA credit app, and Greenwood bank, their services is 10x better than this so-called kikoff app. Screw this... A message from me Don't download this kikoff app or put any of your money into this, you most likely will not get your funds back and they'll try to cheat and give you a service that's not trying to help you save money and invest. This your chance to protect your credit and your money and to find another credit builder service. Use kovo and MoneyLion, and Self. Their services are way better than this so-called kikoff trash. Kikoff is a straight rip off and a SCAM. DO NOT USE, I REPEAT—DO NOT USE. Please take my advice serious!

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belinda cunningham
, US
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It keeps telling me that my phone number is already connected to an account but ive never used my number to set up any account with kikoff. I tried to open up an account today at 11:45pm and keep getting the same message

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Valencia Zeno
, US
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I was checking my credit score and I seen that I had an account with Kikoff that I didn't even know I had. What do I do to get this matter resolved so I can get this off my credit report

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Rose Steele
, US
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i try to log in and it wont let me

please call [protected]

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Melinda cooper greene
, US
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Kickoff is texting me saying I missed a payment. I never applied for service or company. Here is my name and number. Melinda Greene [protected]

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Teresa Jorden
, US
Verified customer This complaint was posted by a verified customer. Learn more

I have removed the freeze from all three of my bureaus, and while attempting to sign up, I continue to get an error that I need to unfreeze my accounts. That has already been done and the freeze will be restored in a few days. Help!

Kikoff Complaints 32

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8:45 am EST

Kikoff Kikoff credit.

Tried to sign up. Reply was you can’t confirm my identity with public records. All I put in was my email, not even my name and that’s your response. No reason what couldn’t be confirmed, what public records, no way to amend, no contact info, no way to dispute, no email to reply, nothing. Kinda [censored] if you ask me. I want to know what public records and what couldn’t be verified.

Claimed loss: Potentially millions. Potentially nothing

Desired outcome: I want to know what you base your claim in specifically.

Confidential Information Hidden: This section contains confidential information visible to verified Kikoff representatives only. If you are affiliated with Kikoff, please claim your business to access these details.

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12:53 pm EST
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Kikoff Credit Builder

Kikoff Credit Builder account is falsely advertising their services for monetary gain. The customer service team has not reached out to me for several weeks regarding my issue with the way their services are helpful. I would like a full refund of the money I have sent to the account which is now closed. I am upset with how this business is handled when it comes to the support team in particular the higher support team who must be specialist’s because they have yet to help me with the issues that I am having trying to get my money back.

Claimed loss: $100 <span class="replace-code" title="This information is only accessible to verified representatives of company">[protected]</span> / YN3V6T3H

Desired outcome: $100 check mailed to my home 2132 Alice Ave #2 Oxon Hill MD [protected]-297-1676 [protected]@gmail.com

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1:37 pm EST
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Featured review
This review was chosen algorithmically as the most valued customer feedback.

I received a notification that 39.97 was charged to my account . when I had not even used my card. when i called customer services they told me because it was pending that they could not do anything for me. leaving me with alomst nothing in my account for the weekend with no money for food or anything else. this is the 2nd time that something like this ha...

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Is Kikoff Legit?

Kikoff earns a trustworthiness rating of 100%

Highly recommended, but caution will not hurt.

Our conclusion: Kikoff stands out for their exceptional legitimacy, according to ComplaintsBoard’s detailed analysis. This highlights Kikoff's reputation as a trustworthy leader in their field. Customers can rely on Kikoff's services, assured they're dealing with a highly reputable and fully legitimate company.

Kikoff has received 3 positive reviews on our site. This is a good sign and indicates a safe and reliable experience for customers who choose to work with the company.

The age of Kikoff's domain suggests that they have had sufficient time to establish a reputation as a reliable source of information and services. This can provide reassurance to potential customers seeking quality products or services.

Kikoff.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.

Kikoff.com has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.

Several positive reviews for Kikoff have been found on various review sites. While this may be a good sign, it is important to approach these reviews with caution and consider the possibility of fake or biased reviews.

We looked up Kikoff and found that the website is receiving a high amount of traffic. This could be a sign of a popular and trustworthy website, but it is still important to exercise caution and verify the legitimacy of the site before sharing any personal or financial information

This website offers payment methods that provide the option for customers to get their money back, which could be a positive indicator of the company's commitment to customer satisfaction.

Kikoff.com regularly updates its policies to reflect changes in laws, regulations. These policies are easy to find and understand, and they are written in plain language that is accessible to all customers. This helps customers understand what they are agreeing to and what to expect from Kikoff.

However ComplaintsBoard has detected that:

  • Kikoff protects their ownership data, a common and legal practice. However, from our perspective, this lack of transparency can impede trust and accountability, which are essential for establishing a credible and respected business entity.
  • The sensitive services provided on this website are hosted on a shared server, which may increase the risk of unauthorized access and data breaches. It is important to ensure that the website has adequate security measures in place to protect user data, such as encryption and secure authentication protocols.
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4:19 pm EDT
Verified customer The reviewer confirmed their account using Google. Learn more

Kikoff You’re messing up my credit score

Several months this is on my credit report kick off you’re messing up my credit score you’re bringing it down. I don’t know what’s going on but it needs to stop. I wish there was a phone number that I could call and speak to somebody instead of me, writing, so whatever this is, leave me alone stop messing with my credit score disappear thank you. If you need to talk to me, you can call me at [protected]. If I don’t answer the phone it means I got the phone on silence, and please leave a voicemail with the phone number that I can contact you .

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5:13 pm EDT

Kikoff $200 sign up bonus

I applied for the kikoff card about 6 months ago. i completed EVERY STEP to get the $200 bonus for qualified direct deposits. Upon completion of the bonus requirements, i emailed kikoff to ask about the next steps. a couple weeks passed, i never received a reply. I emailed again, no response. at least 3 trouble tickets i have opened and not one of them are acknowledged. i am not happy with kikoff customer service at all.

Desired outcome: i would like my $200 that i earned!!

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8:12 am EDT
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Kikoff My money kickoff charges my account twice a month for $5 just did it this morning n I want my money back please refund it

Please put money back in my account kickoff keep charging my account twice a month for $5 and I only see it reflecting for one payment and my account every month but every month it charged me for $5 today is the second time they charge my card$5 this month and I need my money so please put it back in my account they keep telling me that I got to call this person and talk to this person email this person I'm doing all that just put my little $5 back

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7:51 pm EDT
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Kikoff Kik off line of credit

I never received or spent any money from you people but I have been charged 5$ a month regardless. Your missed payments have damaged my credit. I want no more charges or missed payments from you. I don’t want any services and wish to promptly terminate any further payments charges or services. If it doesn’t stop I will contact a lawyer. I’m taking documentation of this email. Terminate everything and any connection you have with me. Thank you.

Desired outcome: Terminate services.

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11:49 am EDT
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Kikoff Not getting any service my money is in your possession and I'm not able to use it

I see a number on a debit card I can't use the number on a debit card you haven't sent me my card yet my address is 10 Oriole Court apartment D Selma North Carolina 27576 what kind of establishment are y'all trying to build and and the customers are not getting any satisfaction out of using the car that y'all display in front of them David put my money back on my card from the State employees credit Union the card ending with 02 47 or send me the card that y'all supposed to be sending me to help me build my credit. And it's impossible to get someone on customer service to talk to you know what your problem is you need to get that straight as well thank you

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5:29 pm EDT
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Kikoff Customer Service

In 2021 I visited the Kikoff website and signed up for an account. They claimed for $2/month their services would improve my credit score so I signed up. Shortly after, life happened and I forgot about it entirely. About 9 months later I noticed they started debiting my account every month, sometimes twice a month, for various amounts between $4-$10. I immediately went to their website to login & cancel the service but was unable to login. I lost access to the email account I signed up under in Jan of 2022. I also changed my phone number as well. Unable to reset my password I discovered there is only one option to contact them, via email. 3 emails later, no reply. After sending a 4th email detailing the issue, I received a generic response directing me to click on reset password and so on and so forth. I replied to that email and once again... Silence. Now the company is on my credit report saying I'm past due. This is a complete scam of a company.

Desired outcome: I want my account and all personal information deleted and they need to remove from my credit report. I owe them nothing. I have tried everyway possible to get help accessing my account and they just ignore me and keep debiting my bank.

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10:12 am EDT

Kikoff Unauthorized charge

This morning at 9:29, I was notified that Kickoff, a company I've never even heard of, had taken $5.00 from my debit card. When I Googled them to find out who they are and get a customer service number, all I could find was a howly.com site that looked like they handled customer service. All they provided was a bot that had preprogrammed responses. After providing all the info I had, it redirected me to their sign up page that required my card info so they could set up a monthly account that charges about $10.00 a month. It also said ,"Kyle," the not-too-bright bot (it kept asking me to provide info I'd already given) was working on my problem. I absolutely will not pay them for a service I didn't request about a company I'd never heard of that stole money from my debit card. There's no way to call KIKOFF, from what I can see, and I'm concerned that they're going to keep stealing from me.

Desired outcome: Reversal of the charge and an investigation into how and by whom my card was illegally charged in the first place, as well as assurances this will not happen again.

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11:46 am EDT

Kikoff Can't access my account

I keep getting notifications that my account is past due. The problem is, I can not access my account with kickoff. How can I get a ( ticket ) to get my problem solved if I can not access my account? Kickoff has NO customer service number for me to call . The one provided is a RECORDING! I AM VERY VERY DISSATISFIED WITH KICKOFF. They must not care very much about their customers/clients.

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11:36 am EDT
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Kikoff Unauthorized credit card charged

On 8/9/2023 8/4 an 8/3 my credit card was charged 20 dollars on 9th 10.50 on the 4 an 10.50 on the 3rd. My card should not have been charged anything I don't even know what your business is. My card clearly has my name on it an I have no account with you. Please contact me with a answer before I call my charge card. My name is Jennifer dees [protected]. If it was my son he did it unauthorized his name is Cody nickels. I am on social security am can't afford these charges. Thank you. My email is [protected]@gmail.com

Desired outcome: Return my money

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6:25 pm EDT
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Kikoff Support

Switched from Apple to Samsung no longer have access to email. Updated email on app but didnt work. Submitted tickets for months no help email support and Geralt R was the worst agent they could have. Doesn't understand AZ state IDs not any help whatsoever. Kept insisting on glare when it clearly in all the pictures sent shows its a holographic stamp on ID showing up in all lighting conditions. Took pictures with white background and black background. Holographic ID still shows. Even went into dark room minimal lighting. Holographic stamp shows. Save your money and time. It was a waste of money and time for me.

Desired outcome: Would love to access my account with email I had updated.

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12:01 pm EDT
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Kikoff Kikoff

The individual who is making complaints Michael McDonald

[protected]@gmail.com

[protected]

###-##-0861

Desperately trying to end my association with this company!

Caught in a maze of repetitive, insane questions while trying to "submit a TICKET" to assist me in logging in to an account, according to kick-off, that "ALREADY EXISTS", but I can't access because it also CAN NOT BE FOUND! THEY CAN'T HAVE IT BOTH WAYS ! Please,please,please,can someone assist me in resolving this insane problem?!?!

Desired outcome: 1) find out what account(s) actually exists2) how do I close account(s)3) Has the existence of such account(s) Affected my credit rating?(4) If so, how do I fix this error(s)

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12:38 am EDT
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Kikoff I can't get into my account

Everytime I try to get into my account it's say unable to identify my account with my email,my password and my phone number. I've have kickoff since October of last year and never had this problem...my payment was due on the fifth and they couldn't take it out and I got an email saying that it is going to effect my credit score and I've built my score up and I don't want that to happen

Desired outcome: Help me get back into my account

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5:15 pm EDT
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Kikoff No customer service, unable to remedy serious issues

I received an email letting me know that they could not charge my account. I am mediately tried to get a hold of them and realized I could not. There’s no phone number or address or way to contact. I eventually found an email address which took me over a month. And then they told me they did not have an account in my name. And we went back-and-forth. They wanted me to provide a bunch of sensitive information to them Social Security number, etc. But my server was blocking their website because it was saying it was unsafe so I wasn’t even sure it was really them. Needless to say, I still can’t get a hold of anyone. My bill has been paid and I don’t know what to do.

Desired outcome: Get a hold of a live person or someone who I can rectify my account with and pay my bill. It’s better not end up on my credit report. As it has for many other people and finding out. This is a scam.

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Kikoff Disappointed

I really thought this was the app for me that app that would finally accept me and help me build my credit but I guess I was wrong. Once again, I will try signing up. I was a fairy hype about this app when I first heard about it, but when I applied, I was told they no longer needed any information from me which I know I didn’t get accepted or approved, which is very disappointing.

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Kikoff What kind of crap is this

I filled out everything they said very quickly. Then the app said we didn’t pull your credit and there’s nothing we can do and logged me out. This is bull crap. What are they doing? Just stealing your credit. Now I’m gonna have to put a freeze on my credit bureaus. They have no explanation no email. No nothing what kind of shady crap is this. I usually only get five stars are better when I write a review.

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Kikoff Scam!

I was gonna wait a minute til I wrote a review but they got me messed up.. i have my autopay set up for the 26 of each month, it’s now processing today the 6.. it’s saying my autopay didn’t go through. I find it funny cuz it’s not supposed to b processed until later. Now it’s gonna show that I paid late or have a missed payment or whatever.. but this is unacceptable, I thought y’all was posed to b helping people

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Kikoff DO NOT DOWNLOAD THIS APP !

I signed up for this app for credit building purposes . I recieved a credit line of $55 once i connected my bank account to do automatic payments i recieved an email saying I owe $55 for using their store . I never purchased any item nor hace i recieved any cards of any sort . Customer service is nearly impossible to get a hold of and when you finally do its a robot with automated responces ! STAY AWAY FROM THIS APP FIND ANOTHER WAY !

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About Kikoff

Screenshot Kikoff
Kikoff is an innovative online platform that is dedicated to helping individuals build their credit and financial stability. Founded in 2018, the company has quickly established itself as a leading platform for people who want to get ahead financially and build a brighter future for themselves.

One of the most appealing things about Kikoff is its ease of use. The platform is designed to be simple and straightforward, making it accessible to anyone who wants to use it. Additionally, Kikoff does not require users to have a credit history or to have ever taken out a loan, which is a rare and valuable feature in the world of credit building.

One of the key ways Kikoff helps individuals build credit is through their free credit monitoring service. Users can sign up for this service and receive updates on their credit score and credit report on a regular basis. This allows them to keep an eye on their credit health and quickly identify any issues or errors that may be dragging down their score.

In addition to credit monitoring, Kikoff also offers a unique credit-building program that allows users to take out a small loan. Unlike traditional loans, these loans are designed to be affordable and manageable, so individuals can use them to build their credit without getting into financial trouble.

Overall, Kikoff is an excellent platform for anyone who wants to build their credit and get ahead financially. With its easy-to-use interface and valuable credit-building tools, Kikoff is an asset to anyone who wants to take control of their financial future.

Overview of Kikoff complaint handling

Kikoff reviews first appeared on Complaints Board on Apr 11, 2023. The latest review Do not download this app!!! It is a scam!!! They steal your money!!! was posted on Feb 29, 2024. The latest complaint Disappointed was resolved on May 12, 2023. Kikoff has an average consumer rating of 3 stars from 39 reviews. Kikoff has resolved 16 complaints.
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    Jun 13, 2024
Kikoff Category
Kikoff is ranked 20 among 63 companies in the Fintech Services category

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