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Digital Wallet

www.prepaiddigitalsolutions.com

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1.5 2 Reviews 15 Complaints
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Digital Wallet Reviews 2

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Digital Wallet Excellent service

I only had to set up an account and verify my email, but overall it was very easy to redeem and claim my reward from Digital Wallet through InboxDollars. Definitely would recommend.

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Digital Wallet Scam artits

Visa digitla wallet as well as tango are scam artits. Do not try to claim any digital pre paid card from these people they dont care about you only you getting scamed by them to get the money you earned

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Digital Wallet Complaints 15

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4:44 am EDT
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Digital Wallet Never Received Prepaid Visa Card Purchased 12/2021

On December 1,2001 I ordered a prepaid Visa card from Prepaid Digital Solutions as a Christmas gift. On December 29,2001, I phoned Prepaid Digital Solutions to inform them the recipient never received their Visa card. A manager validated the card was shipped and there was no usage on the card. She advised me to allow an additional 10 days. On January 20th, I phoned again to advise the recipient has not received their gift card. The representative advised they were experiencing issues with cards being lost and to allow an additional 10 days. On January 30th, I phone again to advise the recipient never received their gift card. The representative informed me she would cancel the original re-ship a new one. On February 21, I spoke to a representative who also advised he would cancel the order from January 30, and would ship another card. I've attempted several times to retrieve the card; either by phone or via Prepaid Solutions trouble reporting ticket system the following dates: 3/22/22,4/21/22,4/25/22 and 5/13/22. As of 5/24/22, you'd think by now Prepaid Solutions leadership would contact me to validate if this issue has been resolved. Still have not received the $100.00 card I purchased in December 2021.

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4:06 am EDT
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Digital Wallet The Consumer Financial Protection Bureau

Submit a complaint to the CFPB.Around 2014, they started accepting PRE Paid card complaints,2014.

Prepaid digital solutions appears okay on the surface until you attempt to use this pre loaded card. For one, the bricks and mortar stores typically don't want to deal with punching in all the numbers to have you pay with it. Worse,if you have a partial balance for something you're buying. They definitely don't want to use it,and place the remaining balance on another form of payment. So, no, it's NOT accepted everywhere you would spend with. My situation became worse when I needed to reverse a charge due to the company in question being M.I.A.since November 2022 where it didn't respond to their customer service number,or email. This evidence was submitted to Swift prepaid. Perfect storm to deal with when Swift prepaid takes 45 days just to investigate where they respond with an excuse for finding zero issues.

Customer service is pitiful as they all play off each other to be as of little help as possible. To think their their company name includes "solutions" is laughable.

Since businesses want to use the pre paid cards as a way to manage their cost centers in dealing with reimbursing,or awarding customers. I would opt for a PHYSICAL card since the digital one is more of an issue when you need to input all those numbers. Environmental reasons, one would think pre paid cards would figure out a way to enable a mobile compatible, scannable bar code that works with RFID similar to eWallets.

CFPB: " The Consumer Financial Protection Bureau (CFPB) is now accepting complaints from consumers encountering problems with prepaid cards, such as gift cards, benefit cards, and general purpose reloadable cards. Consumers can also now submit complaints about additional nonbank products, including debt settlement services, credit repair services, and pawn and title loans.JUL 21,2014"

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4:14 pm EST
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Digital Wallet Prepaiddigitalsolutions is a scam. There support is useless and they keep repeating lie

They shouldn't deserver any star. I have several prepaid card under my name with same name/email/physical address. But these guys without notifying marked all my card inactive. I only realize when I tried to make a purchase and card was getting declined. Spoke several times with their customer support agent and each time they repeat that I will get an email within 5 business days.

Its been three weeks now and almost made 7 call to their support team but yet no update from them.

This Business should be marked under scrutiny by Federal Teams because they didn't even notified to customer while making any changes on the card/account. Pathetic support team

Claimed loss: I have 22 virtual prepaid cards which have a value of around $600 and all of them are under my name.

Desired outcome: They need to make my account active or reimburse the full amount of the prepaid cards

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Is Digital Wallet Legit?

Digital Wallet earns a trustworthiness rating of 91%

Highly recommended, but caution will not hurt.

Our conclusion: After a detailed review, ComplaintsBoard finds Digital Wallet to be a trustworthy company. Although there's a 0% resolution rate for customer complaints, which deserves attention, Digital Wallet is known for their high standards and safety. If you're thinking about dealing with Digital Wallet, it's wise to check how they handle complaints.

Digital Wallet has received 2 positive reviews on our site. This is a good sign and indicates a safe and reliable experience for customers who choose to work with the company.

Digital Wallet has claimed the domain name for prepaiddigitalsolutions.com for a long time, which suggests that the website is established and has a history of being in operation. This is a positive sign, as it indicates that the website has been around for a while and may have a reputation to maintain.

Prepaiddigitalsolutions.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.

Prepaiddigitalsolutions.com has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.

We looked up Digital Wallet and found that the website is receiving a high amount of traffic. This could be a sign of a popular and trustworthy website, but it is still important to exercise caution and verify the legitimacy of the site before sharing any personal or financial information

However ComplaintsBoard has detected that:

  • While Digital Wallet has a high level of trust, our investigation has revealed that the company's complaint resolution process is inadequate and ineffective. As a result, only 0% of 15 complaints are resolved. The support team may have poor customer service skills, lack of training, or not be well-equipped to handle customer complaints.
  • We conducted a search on social media and found several negative reviews related to Digital Wallet. These reviews may indicate issues with the company's products, services, or customer support. It is important to thoroughly research the company and its offerings before making any purchases to avoid any potential risks.
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1:18 pm EST
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Digital Wallet DigitalWallet robbed my earned money

DigitalWallet who is no less robber than Branded Survey on stealing my earned digital money when they kept asking multiple more security questions & demanding me to go through many digital hurdles & processes. I am a low tech person who also need to defend himself against online security threats & certainly not taking these unreasonable risks. DigitalWallet has therefore successfully robbed my $103+ that I had earned since July 2021 that expired now

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10:36 am EDT
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Digital Wallet Digital wallet robbed my earned money

The $! 03 pre-loaded mastercard I finally received from branded surveys & digital wallet was denied multiple times online and in stores making me feeling shame and uncomfortable.

Digital wallet & branded surveys have been hijacking my earned money for over a year & created hurdles after hurdles in order for me to access & use my own pre-loaded card before it expires in few more weeks!

Desired outcome: GIVE ME BACK MY MONEY!

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5:58 am EDT
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Digital Wallet Disappointing Experience with Digital Wallet's Visa Gift Card: Short Expiry Date and No Replacement

So, I received a Visa gift card as a part of my G2 product review from Digital Wallet (prepaiddigitalsolutions.com), and I must say, the experience wasn't as good as expected. The card had an expiration date of less than a year, which I feel is quite less for a Visa gift card that is supposed to be usable even after gifting it to someone. And, to my surprise, when I contacted the customer support team, they informed me that the card couldn't be replaced.

This left me quite disappointed as I had planned to make use of this gift card for my various online purchases. But, unfortunately, it was of no use after the expiration date.

While I appreciate the idea of gifting someone a digital wallet, I do wish the team behind Digital Wallet would look into addressing this issue and come up with a better solution. As for now, I'll have to reconsider using their services again.

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Digital Wallet Review: Poor Customer Service Experience with prepaiddigitalsolutions.com's Digital Wallet

When it comes to dealing with customer service, we all know how frustrating it can be to receive less-than-stellar assistance. Unfortunately, my recent experience with prepaiddigitalsolutions.com's Digital Wallet customer service team left a lot to be desired. I'm sorry to say that the chat representatives I spoke with were some of the rudest and least informative individuals I've encountered in my years as a consumer.

As someone who relies on quality customer service to help me navigate through any issues or questions I may have, I was truly disappointed in the level of service provided by this company. It's important for representatives to understand the value of good customer service, which includes being friendly, knowledgeable, and willing to go the extra mile for their customers.

While I understand that it can be difficult to find the right people for these positions, I would strongly urge prepaiddigitalsolutions.com to take a closer look at their hiring practices. By selecting individuals who have a firm grasp on what "Customer Service" truly means, they can improve the overall experience for their customers, and ultimately increase customer satisfaction and loyalty.

So, if you're considering using prepaiddigitalsolutions.com's Digital Wallet, I would advise caution when it comes to dealing with their customer service department. It's clear that there is room for improvement in this area, and I hope that the company takes feedback like this seriously and works to make changes for the better.

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Digital Wallet Digital Wallet Review: Do Not Use - Scammed and Frustrated by Funds Unavailable

I have had a terrible experience with Digital Wallet and I strongly advise against using their service. In my personal situation, I loaded money onto my account and then attempted to use it for a purchase, only to find out that the funds were not available. It was incredibly frustrating, and I felt as though I had been scammed.

Unfortunately, my situation is not unique. There are countless negative reviews of Digital Wallet online, all describing similar problems with their service. It seems as though they have a history of taking people's money and then leaving them with nothing to show for it.

It's important to do your own research before deciding whether or not to use Digital Wallet. Take a close look at the reviews and consider whether the risks are worth it. In my opinion, there are better options out there for digital wallets. With so many alternatives available, it's worth taking the time to find a service that you can trust.

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Digital Wallet Beware of Digital Wallet: Scam Alert and Call for Accountability

Recently, I had a really distressing experience with Digital Wallet (prepaiddigitalsolutions.com) that compelled me to write this review. In short, I strongly feel that this company should be held accountable, and possibly reported to the legal department for its shady practices.

To put it bluntly, Digital Wallet took money from everyone in a seemingly fraudulent manner. It was really disappointing to see my hard-earned money being siphoned away in such a manner. I wanted to warn others in the strongest possible terms that this is nothing short of a scam and people need to be extremely cautious while dealing with this company.

Sadly, I'm not alone in this. Numerous other people have suffered a similar fate and had their money stolen by Digital Wallet. What's worse, they seem to get away with these sly tactics without any consequences. I wish someone could step in and fight for all of us to get our stolen money back.

In conclusion, I implore everyone to stay as far away from Digital Wallet (prepaiddigitalsolutions.com) as possible. They're not a trustworthy company, and their actions should not go unpunished. It's high time that we do something about this, and I hope this review can at the very least alert others who might be at risk of falling for their deceptions.

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Digital Wallet Digital Wallet (prepaiddigitalsolutions.com) Review: Poor Customer Care and Reversal Issues

I was thoroughly disappointed and frustrated with the services provided by Digital Wallet (prepaiddigitalsolutions.com). My experience left me feeling like a mere number and not a valued customer. I found the lack of proper customer care support to be a significant issue, which left me feeling helpless and stranded in my predicament.

Furthermore, if the reversal amount comes back, there is no extension given, which could lead to added inconveniences and complications. It left me questioning the motives behind this, as it appeared to me that the company was trying to profit from its customers' misfortunes.

I have made the decision that I will never use Digital Wallet again, as my experience was beyond disappointing. As a company that deals with peoples' money, they need to prioritize their customer service and support to ensure trust and loyalty. Regrettably, this has not been the case, and my confidence in them has been shattered.

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Digital Wallet Digital Wallet Review: Pros and Cons of Online Gift Card Platform

Digital Wallet is an online payment platform that allows you to purchase digital gift cards from a variety of retailers and merchants. While the convenience of being able to access your gift cards digitally is certainly appealing, there are some limitations to the platform that should be considered.

One such limitation is that once you deposit funds into your Digital Wallet account, there is no way to transfer this money to any other account or financial institution. This means that you'll need to be sure that you're comfortable leaving your funds in this account for the foreseeable future.

Another potential issue with Digital Wallet is their customer service. Some users have reported difficulty reaching a representative by phone or email, leading to frustration and delays in addressing any issues that may arise.

That being said, there are certainly benefits to using Digital Wallet. The platform offers a wide range of gift cards from well-known retailers such as Walmart and Amazon, making it easy to find the perfect gift for any occasion. Additionally, the convenience of being able to access your gift cards digitally means that you can easily make purchases from your computer or mobile device, without having to worry about carrying physical gift cards with you.

Overall, Digital Wallet may be a good option for those looking for a simple and convenient way to purchase and manage gift cards online. However, it's important to be aware of the limitations of the platform, and to consider whether these limitations will be a concern for your individual needs and circumstances.

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Digital Wallet Disappointing Experience with Digital Wallet's Prepaid Card: A Cautionary Review

I recently had a disappointing experience with Digital Wallet's prepaid card. The card I received didn't seem to work, which was frustrating to say the least. I was hesitant to take the time to leave a review, as I didn't want to waste my time on a company that didn't seem to care about its customers. However, after being promised a $10 reward for my honest thoughts, I decided to give it a shot.

Unfortunately, even the review process was time-consuming and frustrating. It took me a good half hour to complete the review, only to receive a non-working voucher that I couldn't even use. Needless to say, I was quite disappointed with the entire experience.

It's a shame, really. I had high hopes for this digital wallet service, thinking it might make my financial life a bit easier and more streamlined. Instead, I found myself with a non-functional prepaid card and a ton of wasted time. Overall, I would have to caution others against using this service and suggest that they explore other options for managing their finances.

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Digital Wallet Digital Wallet by Prepaid Digital Solutions: A Versatile, User-Friendly Platform for Cashless Transactions and Digital Gift Cards

Digital Wallet, offered by Prepaid Digital Solutions, is a platform that provides digital gift cards to users for shopping and making transactions. Although the reviewer seems to have faced some difficulties while using the digital wallet, it is noteworthy that the platform has helped many users enjoy cashless transactions with ease.

One of the key features of Digital Wallet is its versatility. The platform offers a vast range of gift cards that can be used to make purchases at a wide variety of vendors. Users can enjoy digital gift cards for popular stores, restaurants, and online shopping websites. This means that customers can enjoy flexibility while using the platform, picking from a range of options that cater to their needs.

The user experience is another aspect of Digital Wallet that deserves recognition. The company has worked hard to ensure that the platform is user-friendly and easy to navigate. The user interface is sleek and intuitive, allowing users to make transactions with ease.

However, it's important to note that customer experience is key and the reviewer does seem to have faced some challenges. It's possible that the issue faced was due to technical glitches or that the process to use the digital gift cards was not outlined correctly. Additionally, customer service plays an important role, and dealing with any roadblocks quickly and efficiently can do a lot to improve the overall user experience.

Overall, while the negative review may be a cause for concern, it's important to take a closer look at the platform and the experiences of other users. Digital Wallet by Prepaid Digital Solutions offers an excellent solution for cashless transactions and making customised digital gift cards accessible to its users.

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Digital Wallet Review: Digital Wallet's Prepaid Gift Card Services - Security vs. User-Friendliness

I recently had an experience with Digital Wallet's platform, specifically their prepaid gift card services offered through prepaiddigitalsolutions.com. Unfortunately, I found the level of security measures required to access my gift card to be excessive and overly complicated. While I understand the importance of security in the digital age, it does seem like Digital Wallet went a bit too far with their security protocols.

As a result, I was unable to access my gift card with ease, and found myself logging out of the platform repeatedly due to glitches and issues with the system. It was frustrating to say the least, and made using the Digital Wallet digital platform a rather unpleasant experience.

It is worth noting, however, that it's possible my experience was just an isolated incident and that others have had better experiences with Digital Wallet. Nevertheless, I do think that it's important for any company offering digital financial services to make their platform as user-friendly and accessible as possible, without sacrificing security.

In conclusion, while I appreciate the level of protection that Digital Wallet offers, I do think that there needs to be some balance between security and ease of use. Hopefully in the future, Digital Wallet will take customer feedback into account and make the necessary changes to improve their platform.

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Digital Wallet Beware: Disappointing and Frustrating Experience with Digital Wallet's Prepaid Solutions Platform

As a frustrated user of Digital Wallet's prepaiddigitalsolutions.com platform, I am extremely disappointed with my overall experience. Despite multiple attempts to request my card, I never received it. This was particularly disturbing on my final attempt, when I discovered that the site stated my card had already expired and my funds were reversed, resulting in a loss of $1,050 with no option for recourse. To say the least, this was an extremely frustrating and concerning experience.

Sadly, this experience has left me feeling completely disillusioned with the Digital Wallet platform, which is why I plan to reach out to RocketTrip, who was partnering with them for employee rewards, to file a complaint. It is my hope that they will take swift action to revoke their partnership and prevent others from experiencing the same type of disappointment I have faced.

Overall, my experience with Digital Wallet has been a major letdown, and the lack of customer support or resolution has left me feeling frustrated and dissatisfied. If you're considering using Digital Wallet's prepaiddigitalsolutions.com platform, I would suggest proceeding with caution - and perhaps exploring alternative options for your financial needs.

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DMcG
Asheville, US
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May 06, 2024 1:56 pm EDT
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place hold on alot of merchants, then when asked to remove hold, takes days or up to a week, if the sorry customer service agents decide to do their job, avoid if possible is my reccommendation

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JLGwer
COCHRANE, CA
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Jan 20, 2024 10:47 pm EST

Agents on the phone are powerless. I am waiting for $850 in cards but I am constantly getting emails to verify my info. I respond with the info only to receive another email asking the same, Two phone calls have ended in zero assistance on this problem. I am furious and without cards. I need to speak to a manager.

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Upset1111121111
Centennial, US
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Jul 15, 2023 10:36 pm EDT
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Made two attempts to make payment to Home Depot with My Digital Wallet. Both we blocked by the bank that manages the service. Customer service said it would take 3 to 4 days to resolve issue.

Overview of Digital Wallet complaint handling

Digital Wallet reviews first appeared on Complaints Board on Apr 20, 2023. The latest review Excellent service was posted on Mar 25, 2024. Digital Wallet has an average consumer rating of 1 stars from 17 reviews. Digital Wallet has resolved 0 complaints.
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Digital Wallet is ranked 21 among 63 companies in the Fintech Services category

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