Kay Jewelers review: return and warranty

Well I just want to say my significant other loved the ring I had chosen for her but after paying and jeweler talking me into a lifetime warranty I decided I didn't need or want a warranty on my ring after going there and calling from December 24th to the 28th and going to store each day they tell me no cash in register to do a freaking $30 return on a ring warranty I mean each individual day they told me this and I ask them how can u run a jewelry store take money from hard working clients and not have money for a $30 ring warranty return I feel for the ones who have bought an expensive ring with cash and expect a cash return... they will take cash from you but don't ask for a return for cash!Kay jewelers in Columbia SC need to tighten up... ILL NEVER DO IT AGAIN!