Kaseya North America’s earns a 1.0-star rating from 0 reviews and 4 complaints, showing that the majority of IT professionals and managed service providers are dissatisfied with software solutions and services.
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Kaseya has been emailing me for several years
Kaseya has been emailing me for several years. I have begged and pleaded, complained, and filed a ComplaintsBoard.com claim. This keeps happening. It's crazy. Is there any way to make it stop? We haven't been their client for years, but they keep sending me notices about "my subscription". I don't know what to do anymore. It just won't stop, no matter how many times I reply and ask them to. Can someone please help me out?
We've been tryin to get in touch with Kaseya 'bout a problem we havin with our backups but ain't nobody gettin back to us
We've been tryin to get in touch with Kaseya 'bout a problem we havin with our backups but ain't nobody gettin back to us. We done sent a buncha emails with screenshots showin the problem but ain't nobody from support gettin back to us with a fix or even sayin they know there's a problem. We really need someone to get back to us and help us out with this backup issue 'cause we can't tell if our customers' info gettin backed up or not.
They be chargin' an overage charge even though there be a issue with their back up services not cleanin' up files leadin' to the backups
They be chargin' an overage charge even though there be a issue with their back up services not cleanin' up files leadin' to the backups doublin'. We done spoke to support and managers 'bout this issue before and came to an agreement where they would cover the overage 'cause it was some issue on their side. Now they wanna charge us again for the same issue. We decided to not keep usin' service with kaseya anymore and reached out to them to not process any renewal of service. But kaseya says since the renewal has been signed there be nothin' that they can do, even though in their own guidelines it shows that changes to a renewal can be made before the date of the actual renewal. So we would like to cancel the renewal 'cause we no longer wanna keep usin' service with kaseya.
Is Kaseya North America Legit?
Kaseya North America earns a trustworthiness rating of 91%
Highly recommended, but caution will not hurt.
The age of Kaseya North America's domain suggests that they have had sufficient time to establish a reputation as a reliable source of information and services. This can provide reassurance to potential customers seeking quality products or services.
Kaseya.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.
Kaseya.com has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.
We looked up Kaseya North America and found that the website is receiving a high amount of traffic. This could be a sign of a popular and trustworthy website, but it is still important to exercise caution and verify the legitimacy of the site before sharing any personal or financial information
However ComplaintsBoard has detected that:
- We conducted a search on social media and found several negative reviews related to Kaseya North America. These reviews may indicate issues with the company's products, services, or customer support. It is important to thoroughly research the company and its offerings before making any purchases to avoid any potential risks.
On 03/24, our small IT biz signed a three-year Enterprise deal with Kaseya
On 03/24, our small IT business signed a three-year Enterprise deal with Kaseya. However, by 04/05, we sought to cancel due to lack of use by our clients and poor customer service. The knowledge base was unclear, and our account manager was unhelpful. Attempts to cancel via email or phone were met with resistance or neglect by Kaseya staff. They were inflexible and seemed to disregard our contract since we hadn't made any payments.
Overview of Kaseya North America complaint handling
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