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1.3 25 Reviews

Kars4Kids Complaints Summary

2 Resolved
23 Unresolved
Our verdict: If considering services from Kars4Kids with a critical resolution rate, extra caution is advised. Examine detailed customer feedback to understand the severity and nature of unresolved issues. Be prepared for the possibility of unsatisfactory responses and have contingency plans, including seeking assistance from consumer advocacy groups if necessary.
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Kars4Kids reviews & complaints 25

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Newest Kars4Kids reviews & complaints

ComplaintsBoard
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3:05 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

Kars4Kids They are slow on their paperwork - compromises your safety, read on

Watch out.
I donated a vehicle, did my diligence, filled out my paperwork - submitted my changes to the DMV.
They didn't do their end of the bargain.
Apparently, the subsequent buyer of my car crashed it, and when the car was impounded I was listed as the previous owner rather than Kars4Kids or whoever handled the auction for Kars4Kids...
So what happened then you ask? Well, I got a notice from the LAPD - with the new buyers name and my name and address listed as the "previous owner" and the impound garage that the car was sitting in.
That new owner...then took it upon himself...to take my address and try to pay me a visit...- Thank God I live in an enclosed location with security because he was not allowed to my front door.
This is disconcerting and frightening, apparently the man was very creepy.
When I called Kars4Kids to tell them about this and to see what they could do - they did nothing about it but tell me that they didn't reveal my name. The point is lost here that they didn't do their job in a timely manner or the "previous owner" of the vehicle would not have been listed as me. Someone is not doing their paperwork in a timely manner...and now...my safety has been compromised. The Vehicle was purchased over a month after I had donated it...and the paperwork had not been filed...
incompetent!
I feel helpless.
Don't use this service. You've been warned.

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10:41 am EDT
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.

Kars4Kids Refund

My husband and I donated a car to Kars4Kids back in late May. We received the vacation voucher and were contacted by WorldWide Travel Center, and we setup reservations for the location they had available. When we got the confirmation letter with instructions telling us upon arrival we had to go to this Guest Center that would then tell us what hotel we would be staying at and also had to do this tour with them and do survey afterwards, something along those lines. Basically we had to work for them during our stay period that they cover! With a one year old, we could not be placed anywhere nor would it be possible to be subjected to their agenda with him either. So we called the travel agency and told them we want to cancel our reservation, which we had paid $60 towards due to a $10 processing fee and a $50 reservation fee which get refunded unless you cancel less than 24hrs in advanced. So upon cancelling we were told we would receive that refund upon processing. A few weeks go by and we get our credit card statement which doesnt show a refund of the charges, so we call up. Told that the person handling refunds is unavailable but all they could tell me was that there was no refund processed on our account. I left a v/m message for the woman that does refunds. Next day, after not getting called back, I called again. Magically now it shows the woman processed a refund on my account. Eventhough I was angry she couldnt call me back to tell me, I was glad something was done. A couple weeks go by, still no refund on my credit card. I call back again, to complain and ask where my refund is. I've made about 3 dozen phone calls to this place about this refund. Never is this woman available to speak with, never has she called me back, I doubt she even exists! One rep told me, they arent capable to refund electronically that a check will be mailed to me and to just wait a few more days I should receive it. A week, now I'm pissed. No check, no refund. At that point, its 3 MONTHS since I cancelled! I call back, try to speak with a manager/supervisor, they dont have one they can transfer me to. I had to call a seperate number which connects to a voicemail that is pretty much there just so they dont have to hear people's complaints. I left a message anyway just in case a manager would call me back, nothing! This was a month ago. I've called a few times since then, reps tell me "Oh you'll just have to wait a little longer.." My response "How long do I have to wait for a $60 refund?" ...It is now 4 MONTHS! No refund.

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10:07 pm EDT
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Kars4Kids - Questionable practices

I recently Donated a 92 Chevy Custom Van to KARS4KIDS.ORG. and was given a letter Of donation in the amount of $500 for a vehicle that was worth in excess of $3000. It was evident when I wrote the organization they couldn't care less about fair market pricing and unfortunately after the fact I discovered the number of complaints lodged against them in the...

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9:28 pm EDT

Kars4Kids Fraud

What a joke. We donated our car to Kars 4 kids and were told we would get a 2 night 3 day hotel stay with World wide travel center. I was told to send a check and credit card info and a signed statement that the hotel could charge me for 'damages'. I felt uneasy about this and called the place we donated our car to they assured me that World wide travel center was a legit company so I fell for the b.s. and gave all of my info, sent a $3 reactivation fee and have been told over and over that there are no reservations available. I have called over and over and I either get cut off or told to pick another date or destination. I wasted hours and hours giving new dates and destinations only to be told that low and behold there is nothing available that day! What a surprise. I asked to speak to a manager and was hung up on! I called back and somehow was cut off. I complained again to kars 4 kids and have not heard back yet.

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Victoria Bishop
, US
Jun 16, 2022 3:46 pm EDT

I have been calling vacation breakaway no contact back I sent a 50.00 check to hold this was through kidsfor Kars I am on a fixed income I wanted this to see my Grandchildren in NC no reply please tell me how O can report these ppl

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Kars4kids is a scam
, US
Oct 30, 2019 7:37 am EDT

These kars 4 kids [censored] are total scammers. Loosing millions in ponzi schemes and bad real estate deals and spending many times more money on advertising than on their actual charity. Also they seem to value all cars at $500 to avoid gov reporting.

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Denise Wagner-Lamper
, US
Feb 01, 2019 5:19 pm EST

I donated my car 7 weeks ago and Kars 4 Kid has still not sent me my tax recipe and my vacation voucher. Anyone else have this problem? They just say they are trying to get the best price for my car. In the mean time I want to file my taxes. I think 7 weeks is enough time to auction a car.

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Windlwomaker1016
, US
Aug 15, 2018 12:41 pm EDT

HI, Kars4Kids is a scam operation...I recently donated a car to them - they couldn't find any record of it, finally did, they gave me a receipt for $500.00 - I did a good and went to the FlDMV and found out the car really sold for $3050.00..
I plan on suing and taking this to the media to expose the fraud.

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Liz Sampson
, US
May 06, 2022 9:40 pm EDT

You go Girl!😷👍

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SlimTim
, US
Oct 06, 2017 1:36 am EDT

Just got back from our trip using the Vacation Breakaway offer. No problems and pretty easy. I was apprehensive after reading this. I did, however, only get the standard $500 receipt. That was lame.

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Brian Bohdan James
, US
Aug 28, 2017 10:55 pm EDT

Donated a really nice 2000 Acura TL with 104, 500 miles that had been sitting in my garage, received a receipt for $500. Have noticed that many people have been issued a $500 receipt regardless of the value of the car. Could somebody in the pipeline be pocketing the difference between the actual funds received and the $500. This looks very very suspicious.

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BettyBfromMD
, US
Jun 07, 2017 1:25 pm EDT

I am not sure about the Cars for Kids organization as a whole, but we donated our car (2008 BMW 3 series) and received a Vacation Breakaway hotel voucher. We had no issues using it and thoroughly enjoyed our stay in Ocean City, MD. The travel agent was extremely patient and researched some really good options for us. We paid a total of $27.00 in taxes for two nights. Not bad for $110 a night hotel room. I believe the company that did the booking was Vacation Service Center or Travel Service Center. Something like that? I see there are some complaints for a company called World Service Center? Who are they? Did anybody else have no issues or did I get lucky?

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andy1554
Tompson, US
Apr 10, 2017 11:38 am EDT
Verified customer This comment was posted by a verified customer. Learn more

I donated two cars each had a problem that could be fixed for about a thousand dollars. Nice late(ish) model cars with no rot or dents. The tires and rims alone were worth well over a thousand dollars. Got a tax voucher for $500.00 each. Total scam.

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Olive Moody
, US
Mar 29, 2017 1:37 pm EDT
Verified customer This comment was posted by a verified customer. Learn more

Kars4Kids Writes their own 100% All Fake Reviews!

What a joke... The $500.00 Tax Voucher is actually only worth $75.00 deduction from your taxes. You need to do the research and read the fine print within the IRS Tax Code or call your accountant and ask them, they will tell you the same thing. Upon further research Kars4Kids only benefits the Jewish kids of the family members of the founders and board of Kars4Kids. Its by New Jersey, something like a Compound/Jewish Community Center, completely off limits for the whole world except the Kars4Kids family members. A total joke when you dig and find out the truth about this greedy fake non profit.
They make on average $33 Million Dollars per year. They contract all the vehicle pick ups and dirty work through Copart.com and iaai.com
Only a fool would support this fake bs company. Kars4Kids
1805 Swarthmore Avenue
Lakewood, NJ 08701
tel: [protected]
EIN: [protected]
Eliyohu Mintz
Trustee

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Lelanie
, US
Jun 15, 2016 7:37 am EDT

I scheduled a donation and was scheduled a towing company. The towing company named Atlantic Recycling gave me an ETA of 5-10 minutes. An hour later i called and they said an ETA of an hour. The man named Michael claimed the driver would call me when he was close by and they never called me. I was reassigned another company named Plakos and they never came either. Lies, lies, lies. I'm very mad because they wasted my time.

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12:00 am EDT
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Kars4Kids - Poor service!

We had a truck that we wanted to donate since it was still running, but we no longer needed it. I got online to find places that took vehicles as donations (expecting to write off it's value). DonateCars.com stated that they gave the money for donated vehicles to Kars-4-Kids. Good charity, I thought. They also told me I could write off the blue book...

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