JustFab — impossible to cancel and get a refund
I had the worst online shopping experience with JustFab and decided to cancel my membership. At first everything was fine but then I started to get pure garbage products and that's when I decided to quit. Contacted customer service and asked them to cancel my membership and also asked for a refund. First rep told me ok and promised that I'll get the money in 7 days. 7 days passed and nothing happened, so I called again and spoke to another rep who called me crazy and told that they don't do refunds. I wasted weeks trying to get my money back and spoke to 6 different people who told me completely different thing! Some of them promised me a refund, one told that he need to speak about it with the manager, another rep said that there will be no refunds! These guys are crazy! Still waiting for my money!
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