Jill's Steals and Deals
reviews and complaints

I did not receive the glow up globe and that was one of the main reasons why purchasing! I received 2 astronauts and one block build. Not to mention it was crammed into a slim ups box and all of the boxes inside were smashed on all of the edge. Please replace one of the astronauts for the glow globe or issue refund.

I ordered the NASA Space anomaly 3 piece kit on Nov 22. I received the package on Dec 21 but the NASA lighted globe was missing and there were 2 astronaut mini block sets instead of the lighted globe. The NASA lighted globe was the main item I was wanting out of the set. This was a Christmas present for a 5 year old and I would really like to get the globe.

Hi. I have tried communicating with you in regards to the earbuds I received. One of the sets do not work at all and I want either a replacement or my money back. I have not heard back from anyone and it is frustrating I have been communicating for a couple of weeks now. Please respond. So far customer service is non existent. Susan .

Did not receive all that I ordered. Clearly this was known before it was shipped as I receive 2 of one of the items, trying to make it look like a substitute.
Should have received:
Magic Star
Astronaut Mini Block Set
Lighted Globe.

DID NOT RECEIVE THE LIGHTED GLOBE! THIS WAS THE MAIN REASON I ORDERED THIS!

I received 2 Magic Stars and the Astronaut.

Please send missing item or refund my money ASAP.
THANKS FOR THE LENGTHY DELAY AND THE SPOILED CHRISTMAS GIFT!

I received this package Saturday but what was in the box was not what was shown on the TV spot. I got one of the mini block set and 2 of the Magic Stars but no light-up globe. It is too late now to get a replacement for my grandson's Christmas gift. I would like my money refunded or the correct parts shipped. I'm not happy and I will certainly never buy anything else from NBC Steals and Deals.

received invicta watch and it does not keep time and I want to return. can not find
any one to help i called the Zager watch company they said they send the watches to the today show > i am calling my credit card to get my money refunded..i need to know where to return the watch .there was no invoice in the box so I dont have a ref. number please have some one get in touch with me

Order number NBC286487 is missing. Ordered on November 30th. And I have been charged 58.34 for it.

I have sent well over 15 emails since last week and no one from the Today Show support has responded. I need this order by Christmas. I have no clue why there is no phone number to call. This is terrible service.

Paravel Packing Cube Quad and Fold up wash kit missing.

My phone number is [protected]

Same complaint as the others, I did not get what was ordered. Instead of sending the illumination globe I got two stars. Please send this to arrive no later that 12/33 or process a refund

I waited for longer than they said to get this item, and from the get-go it has not worked - neither side of the USB powered wireless charger & mug warmer from Tech Theory.

I've written twice through their communications form to get a replacement, which says "we'll be back with you shortly", but thus far, NO ONE HAS BOTHERED.

Yes, I agree! I have been RIPPED OFF ROYALLY! It's a steal alright, but they have stolen from ME. I will not ever buy from them again, and I am disappointed that the Today Show would sponsor such a sham of a service!

I'm sending the unit back to them whether they want it or not. I'm out the money, but they get to be the ones to throw it in the trash!

S. Brewer
208 N Virginia St
Adrian MO 64720
[protected]@yahoo.com

I received 1 mini block set and 2 boxes of the magic stars (4 stars all together) and no space globe. When I saw the add on the today show, this was not what was shown. I would really like to receive the space globe like I had ordered. Who do I contact to get resolve this issue? Is there a phone number somewhere? My daughter would really like the globe. She loves space at the moment and I want to encourage it all I can.

Thank you

I ordered the NASA Space Anomaly 3 piece kit on Nov. 22, 2021. ( ORDER NBCP37349) The kit was supposed to include the following:
1 Anomaly Magic Star
1 Anomaly Astronaut Mini Block Set
1 NASA Lighted Globe

I did not receive the Lighted Globe which was an important part of why I ordered this kit. Instead, I received 2 of the Astronaut Mini Block Set. I am very disappointed in this as it was supposed to be a special Christmas gift for my granddaughter.

What I received was not what was shown in the on Today Show not was the same items and your website when I ordered. There was supposed to be a star, a astronaut building kit and a NASA globe (main reason I ordered this)
Instead, I received 2 building kits and the star.
Also, it four weeks before I received this. When placing the ordet, confirmation was 1-2 weeks.

Received 3 pc space anomaly set today but order was wrong. Did not receive the Nasa lunar night globe with remote. Instead Received 2 magic stars and 1 astronaut mini block set.

Please send the light globe!

I ordered the three piece NASA Space Anomaly. It was shipped and was to include:
1 Anomaly Magic Star
1 Anomaly Astronaut Mini Block Set
1 NASA Lighted Globe

What I received was:
1 Magic Star and
2 Astronaut Mini Block Sets

This was to go as a set to a little boy for Christmas. What is he going to do with two of the exact same block sets?

Please send what I was supposed to receive AND paid for.

Thank you

Ordered two pairs of slippers on 11/25/21 for Christmas presents and never received merch. Was sent a FedEx tracking number (which showed an address in PA and NOT FL). I called fedex and was told to reach out to the company which I have done 4 times and have not heard anything back "due to high volume we are sending this automated email but rest assured an agent will be contacting you." I feel ripped off and so mad that this can be happening to so many people. Not happy.

I paid for my Order and never received my Order. I got a FedEx tracking label that said half of my order went to New York, when I live in Virginia. So not only did they mail only part of my order to the wrong place, they never fulfilled the whole order. I paid the full amount and didn't receive anything. I've emailed them numerous times for a couple days, and, nothing! You would think the Today Show would be better than this. This order had Christmas presents in it.

Ordered six pairs of slippers on 11/25/21 for Christmas presents (120$) and never received merch. Was sent a FedEx tracking number (which showed an address in NY and NOT FL). The tracking number was (according to Jill's Steals and Deals) only for 4 pairs of slippers and NOT the 6 that I ordered.
Sent multiple emails with absolutely no response other than due to high volume we are sending this automated email but rest assured an agent will be contacting you.
Here's the email response received:

Thank you for contacting TODAY Steals & Deals Customer Support.
This is an automated message to let you know that we have received your message. Due to the current high volume of inquiries, we are experiencing delays in our response time, but you will hear back from one of our customer agents soon.
If you are inquiring about a recent order, please note that Steals & Deals orders can take 1-2 weeks from purchase date for tracking information to become available. You will receive shipment updates over email.
Thank you for your patience!

Ordered this on Nov 25, 2021. Still waiting. Have emailed Steals and Deals numerous times with no resolution. Tracking number they gave me doesn't work/isn't valid. I will never order from them again. Don't show products that can't be delivered.

I placed order November 22, 2021 order number
NBCP31505. I received an email that the order was delayed but have not had any updates since. I have emailed requesting the status of my order and have not received any response. I now would like a refund so I can attempt to replace these gifts before Christmas.

Please contact me as soon as possible to advise how this can be resolved.

My order was incorrect- I ordered a Nambe bowl, tray and wine coaster. I received one bowl and two wine coasters and no tray (the most expensive item). I have emailed them three time and have not received a reply back with any resolution. Only says it is an automated reply and they have a high amount of emails. I am very disappointed with the lack of response and resolution.