Jill's Steals and Deals
reviews and complaints

I ordered the laggo sienna bag on march 23, 2022 from the today show, jill's steals and deals, order nbc519250. I received it today april 12th and was very disappointed on it's quality... The material is thin and has an awful chemical smell so I don't believe this is made of leather. At a total cost of $121.80 with shipping, it was not a steal.

Adagio AirForce blow dryer, Purchased on November 19,2021 for $54.95. Today, March 27th, it stopped working. That’s only 4 months. I’ve bought much less expensive dryers that have lasted for years. I’m upset and disgusted. I’ve written to the company. I have my credit card copy. If needed, I’ll submit it.

Janice

I placed my order and then received a different color which was fine they also included a sorry note with a gift. I went to plug in my brush and it sounded like it was going to explode in my hand something was loss inside the brush. I have emailed them to get a shipping label to get my full refund and never heard back from them. The letter enclosed said to email them at [protected]@gmail.com for a shipping label and instruction on my return. Very disappointed and will never order from Steals and Deals second time I got screwed. The first time I ordered a bag for my mother for Christmas a year ago took 5 months to get never got it for the holiday and now this.

Traci Hinds

I have sent 3 emails including pictures of the original order, which shows Medium, and of the sent item’s label, which shows Small. I have received no feedback besides the template “due to blah blah blah” they are behind in responses! Since December? All I want is what I ordered, and paid for— a size Medium. I’d like it before spring!

Placed order 2 wks ago. You charged my charge card but never recd a shipment notice. 2nd time I ordered from jills steals and deals and in my opinion you steal the money and never received product.

DO NOT ORDER FROM HERE!

I wore the necklace and it broke. I tried to rehook the chain, it broke again. I tried again, and it broke again. The heart has a missing crystal. I can send a photo. Purchased 11/30. I don’t have the order number. I also purchased the Happy Heart medium necklace in rose-gold. It has never been worn. And 3, king size Satin pillow cases in that order.

Bought 5 of these 1 when I opened it down too the corner on the right side the wireless charging portable battery Looked like it was melted and will not charge It Looks LikE tHe battery/MighT Have Liked ?—This Could (BE very DANGEROUS). (SO PLEASE ADDRESS This Complaint ). ( BEFORE SOMEONE GETS HURT)

I ordered this set because of the light up Moon. I did not receive what you advertised, to me that is false advertising. My set included a star and two Astronauts. I contacted the Today show and after a couple emails back and forth, I received an email that basically said to contact the vendor @... which was a genetic gmail account.
I did and a week later I have not received a response. There has not been any communication stating that there may be substitutions. I want what was advertised.
If not, I will contact my bank for a refund. To me this is false advertising, which generally benefits the customer.

I ordered three wireless changers on December 3, 2021 as Christmas gifts from the Today Show Jill Steals and Deals segment. Delivery promised within two weeks. My account was changed immediately and I never received the items. I sent multiple texts before Christmas trying to track the order and multiple texts after Christmas trying to get my money back because I no longer needed or wanted the item. I never thought the Today Show would be part of such a scam! Still trying to get my money back! Shame on you Today Show!

Gail S

On Dec 31st I emailed Peacock Show Deals Support and as of today, January 13th, I have yet to get this resolved:
On November 22, 2021, I ordered the Steals and Deals NASA Space Anomaly 3 Piece Kit as a Christmas gift for my grandson. It was scheduled to arrive in 1 - 2 weeks, with plenty of time to arrive by Christmas. On December 28th, after Christmas had come and gone, I received the delivery 5 weeks after ordering it! But what was worse is that it was incorrect! It was to contain the 3 pieces: a star, an astronaut and a lighted space globe. What I received was a star and 2 space globes. No astronaut. I don't understand how difficult it can be to put 3 separate items in a box! The order I received is not what was presented or what I ordered. It sounds like this has been a common problem with others who ordered this, as well. Please deliver what I ordered. Please advise me as to how your error will be corrected. I expect delivery of the astronaut or a full refund of my money.

Missing the Astronaut.
My grandson was very upset.
We need to be reimbursed or sent the piece missing.

I have been continually contacting for weeks and am ready to just dispute the credit card transaction. The customer service of this company is awful.

DO NOT ORDER FROM NBC Jills STEALS AND DEALS. I ordered slippers from the NBC deal. 3 pairs for Christmas gifts. 2 arrived medium/large and although cute, they were way too small for myself and somebody that shoe size is 2 sizes smaller than mine. I immediately wrote a email to cancel the third which was the small/medium, and, had not arrived. That item arrived after Christmas, obviously never cancelled. I tried to return all three only to be informed that due to high inventory no returns. NBC should be ashamed to have something like this on their venue and not take care of their loyal customers. If it is in such high demand let your customers return especially it it is advertised falsely. You should see how small these slippers are. I can't give it to anyone. The bottom of the slippers are so small you cannot get your foot. I tried the medium/large. SMDH! A person with a size 8 couldn't get their foot in the slipper. I WILL NEVER ORDER FROM NBC AGAIN! What a shame/SHAM! Fix this issue for your customers or don't advertise on your show. It's obvious that the NBC name means nothing . Take my advice unless your positive it will fit or it's not defective Do not order… Go to AMAZON or GOOD MORNING AMERICA! Better customer service!

Happy Holidays! I have the same issue as others. I ordered this for my 8 year old son for Christmas. We received 2 astronauts and a star. We did not receive the globe part. We would really like the globe part please. I'm happy to ship back the extra astronaut.

If you need my order number please contact me at [protected]@gmail.com Thank you kindly.

My wife purchased 3 of these to give as Xmas gifts. These were false advertising they show a mug warming as phone charges which can't be done. You can charge or warm mug but not at the same time. The mug warmer does not keep the drink hot at all it's just not effective. The worst problem is this unit is very dangerous it doesn't auto turn off after a set time. This will stay on forever if you forget to turn it off which is a very bad fire hazard. We are very unhappy with this item.

The above mentioned does not work and I would like to return it for one that does work. It appears to be dead.

Thank you for your attention to this matter.

Alice Goodwin
908 Alfred Dr.
Wylie, Texas 75098

[protected]@gmail.com

Only received the astronaut and the star. Am missing the light up globe. I ordered two kits. Both were missing the globe. I got two of the stars instead. This is NOT an adequate replacement, as I thought the light up globe would be the favorite item of my grandsons.

We did not receive what we ordered. We ordered the NASA Space Anomaly 3 Piece set. First, our order was confirmed on November 22. The receipt indicated a 1 - 2 week delivery time. We received the item on December 22. When we opened it, we received a star, and two astronauts instead of one astronaut and a lighted space globe.

The order number is NBCP46330.

The package came with no paper work of any kind. I have not found a method to contact the company directly.

This was a Christmas present and it is now too late to get an equivalent type present in time for Christmas.

As the company states clearly when ordering that all deals are final, I expect a full refund of our money OR delivery of the lighted globe

First Name:
Michele
Last Name:
Betz
Email:
[protected]@aol.com
Order Number:
Order NBCP54229
Reason For Contact:
I received the wrong item
Comment:
As so many of the other customers who ordered this item, I did not receive what I ordered. I see all sales are final so I expect get what I paid for or a full refund including postage and handling. I did not receive the NASA lighted globe. I received the NASA mini block set and two stars. The fact that I contacted you twice in regards to this, and never got a human response tells me you have no regard for how you do business or treat your customers. I DEMAND you send me what I ordered or give me a complete refund and a letter of apology to my 7 year old grandson, for whom the gift was for.
Michele Betz

I have not received this item and do not have ANY information about the store to even contact. There is NO WAY to find out about this order - $92.00

Tracking Number: 420601749374869903507870523425

Peacock Presents: Steals & Deals Holiday Edition
Thank you for your purchase!
Order NBCP39563

I received the $14 bags - and I've tried to track the item but again am getting NO INFORMATION! These were order in November, for xmas gifts, and are STILL NOT HERE and lost.

I would like a REFUND of the $92. But have no way to contact the company.

Please tell me how to proceed.