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CB Make-Up and Cosmetics Jeffree Star Cosmetics Complaints #2-21
Jeffree Star Cosmetics

Jeffree Star Cosmetics review: Wont issue refund

S
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1:56 pm UTC
Verified customer This complaint was posted by a verified customer. Learn more
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I returned an unopened item. Customer service was replying very quickly before i initiated the return. Once I said I was retuning, they stopped replying. Wont respond to me nor issue my refund.

I shipped item back on 5/29. Someone named Mario at the front desk received it on 6/4. No one has responded saying they received my item or that theyre processing my refund or anything. Absolutely no response from customer service. I have emailed multiple times practically begging for someone to answer me. I just want my refund

Claimed loss: Returned an unopened item and they will not refund me. There is nothing about this in their return policy

Desired outcome: I would like my refund

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    +1 (310) 823-6660
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    9440 Lurline Ave, Chatsworth, California, 91311-6003, United States
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    Jun 13, 2026
Jeffree Star Cosmetics Category
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