Menu
ITV Customer Service Phone, Email, Contacts

ITV
reviews and complaints

www.itv.com
www.itv.com

Learn how the rating is calculated

1.3 476 Reviews
Verified
The authenticity of the customer service contact information for ITV has been meticulously verified by representatives from ComplaintsBoard using our proprietary verification system.
Share
Claim Your Business
Take control of your profile: address complaints and engage with reviews
Write a review File a complaint

ITV complaints 474

ComplaintsBoard
M
2:13 pm EDT

ITV jonathan ross show

I do not like Danny Dyer looking at him offends me and listening to him makes my head go numb.
Anything he's on I have to avoid completely.
Jonathan Ross is a great Presenter Entertainer but the Guests on his show are C listers most of the time
They need to work harder on attracting guests as the same quality as The Graham Norton Show.
I hope you take my observations on board.

Read full review of ITV and 1 comment
Hide full review
1 comment
Add a comment
P
P
Philrobhill
, GB
Oct 12, 2019 5:29 pm EDT

Canned laughter on Jonathan Ross, stop it now!
Agree can't abide Danny Dyre and switch over.

ComplaintsBoard
W
5:14 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

ITV itv - repetition

Could you please confirm for me how many times the Harry Potter films have been shown on the ITV channels in the last 2 years?
Please, please, please stop showing them so frequently at prime time on weekends it's been done to death and enough is enough.

On the subject of repetition, please could you also get some control on your showings of Midsomer Murders, Miss Marple, Poirot, Heartbeat and The Royal to name but a few...yawn! Not to mention the omnibus editions of Emmerdale and Coronation Street on ITV2 and ITV2+1 every Saturday AND Sunday Morning.

All of the above demonstrate lazy, uninspired viewing schedules and quite frankly you should hang your heads in shame.

Time for a shake up...and that includes your staff!

Read full review of ITV
Hide full review
ComplaintsBoard
M
7:30 am EDT

ITV news reporter

I would like to say that in my opinion Robert Peston should be removed from any reporting with regard to Brixit. It is very clear that he is a remoaner and continues to use his status to try and change the way the public are thinking. This is not fair reporting and not democratic.
It is also a sham that his girlfriend Charlotte Edwardes has now after such a long time remembered that the PM touched her thigh. This absolutely stinks ! "IF" he did why didn't she report it when he was going for the mayor of London or as an MP ?
No it stinks of political motivation.
Peston should be removed from our screen until Brexit has finished.
Laura Coonsberg is just as bad, they should delve into her family background a bit more and get rid of her too !

Read full review of ITV
Hide full review
ComplaintsBoard
P
6:20 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

ITV announcement/news reader

I would ask ITV to consider these two points.

1) Piers Morgan, he is an awful presenter. I, as many others, dislike him so much it prevents me from watching any program he is on. I saw him on the BBC news and it seems he has not changed. Please for the sake of ITV get rid of him.

2) I occasionally catch the odd ITV new program and would ask ITV to at least give warning prior to announcing the F1 results. I don't watch sky's F1 program and wait for channel 4s program. It is very disappointing when on the odd occasion I hear the results of the race before watching it.

Read full review of ITV
Hide full review
ComplaintsBoard
L
5:07 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

ITV adverts

Kelly Brooke Christmas advert before it's even Halloween .Are you serious .Let's have autumn first eh 🍁🍁🍁🍁🍁🍁🍁🍁🍁🍁🍁🍁🍁🍁🍁🍁🍁🍁🍁🍁🍂🍂🍂🍂🍂🍂🍂🍂🍂🍂🍂🍂🍂🍂🍂🍂🍂🍁🍁🍁🍁🍁🍁🍁🍁🌾🍁🍂🍁🌾🌾🌾🌾🍁🍂🍁🍁🌾🌾🍁🍂🍁🍁🌾🍁🍁🍂🍂🍁🍁🍁🌾🌾🌾🌾🌾🍁🍁🍁🍁🍂🍂🍂🍂🍂🍂🍂🍂🍂🍁🍁🍁🍁🍁🍁🍁🍁🍁🍁🍁🍁🍂🍂🍂🍁🍁🍁🍁🍁🍁🍁🍁🌾🌾🌾🍁🍁🍂🍂🍂🍁🍁🍁🍁🍁🍁🍁🍁

Read full review of ITV
Hide full review
ComplaintsBoard
S
4:24 pm EDT

ITV britain's got talent

I have just been watching Britain's got talent and I am not sure if having a black alleged comedian plying his anti white propaganda on a family show is appropriate for a family show.
In today's world people are constantly reminded of racism and black slavery. For god's sake I don't want it on a family show. I didn't enslave blacks and wasn't around when it happened so why should I constantly have this rammed down my throat?
I now have blocked Britain's got talent from my screen. Let's keep Britain's got talent for clean family show.
The date of the show being 5th October 2019.

Read full review of ITV
Hide full review
ComplaintsBoard
O
4:14 pm EDT

ITV britain’s got talent

As a farther and family man watching a family tv show I wish to make a complaint regarding the utter disgraceful RACIST performance that was applauded by all judges on Britain's got talent by the act Preecher Lawson.

The act was a complete discrimination against WHITE PEOPLE and FEMALES!
after weeks of utter disgust towards Boris Johnson for using foul language families have to sit and watch this utter disgraceful dialogue infront of children using such words as "white girls" is disgraceful!

Not only was the act allowed to finish but it was applauded by all 4 judges I find this a complete disgrace and an embarrassment to itv, if this was a white person doing the same act but change the dialogue to a "black woman" that individual would of been arrested and stopped immediately and rightly so! Racism is racism no matter what colour of skin and this individual should be ashamed of hem selves and arrested for hate crimes and itv should look in to this with immediate effect as I'm sure there will be many families offended in the same manor.

Read full review of ITV
Hide full review
ComplaintsBoard
T
3:56 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

ITV in regards to britain's got talent the champions

I have taken very serious offence to Britain's got talent the champions final. My complaint is regarding preecher lawson. I don't agree with how his act was allowed to base a whole act taking this mick of out white people just because he's of another race. It was absolutely disgusting and offensive and has upset me and my family and I am not happy. Terri mercer
Email: [protected]@gmail.com

Read full review of ITV
Hide full review
ComplaintsBoard
D
6:37 am EDT

ITV coverage rugby world cup (panel comments) namely clive woodward

During the coverage of the England Argentina game there was a panel discussion and where Clive Woodward described Nigel Owens as lying I believe this to be totally inappropriate derogatorily against rugby officials worldwide and not a good viewing for younger generation. He cannot state what can be seen or unseen by another person who is actually in the field of play, this gentleman should apologise to Nigel Owens personally and apologies to the world rugby union for bringing a disgraceful retort on a hard working rugby official, his remark is truly not in the game of rugby spirit. I have tried to load a videographer the incident but the app has failed to take it on board.

In the spirit of true Rugby sportsmanship
Kindest regards
David Lloyd

Read full review of ITV
Hide full review
ComplaintsBoard
H
5:43 am EDT

ITV itv hub

I am trying to watch the rugby through my account and have tried everything to do so however the website keeps on telling me that I need to put my postcode in and sign in. I have done this countless times but to no avail. The website should not have these issues during an event as important as this, it is frankly unacceptable. If your company buys the sole right to show the tournament live in the United Kingdom then you should make sure that everyone has the opportunity to watch it. I have an account and I would like to watch the tournament so please could someone arrange for this to be sorted before Wales next play.

Read full review of ITV
Hide full review
ComplaintsBoard
I
11:18 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

ITV tv programmes

My 98yr old Dad, Merville Bowen, would like to make a complaint about the background music in so many documentaries, he finds it very difficult to hear what the people and presenters are saying. In last night's Remembrance programme where the two children were speaking to a WW2 veteran was particularly difficult for him to listen to the gentleman. I am in my 50's and can understand where he is coming from with this as background music often overshadows commentators, presenters, interviewers, etc. Please bare a thought for people who are hard of hearing and lower the background sound, or get rid of it altogether.
Regards
Jan Bezani
[protected]@yahoo.co.uk
PS...what relevance are the topics below?

Read full review of ITV
Hide full review
ComplaintsBoard
W
3:49 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

ITV continuity announcer

Coronation Street had just been running the story of child grooming and sexual abuse. This is a very serious subject which affects so many people. The continuity announcer after tonight's programme gave the usual announcement about help available however it was done in such a frivolas voice, no different from what the next programme was. Surly these announcers should be trained to treat the announcement with the gravity and respect it deserves.

Read full review of ITV
Hide full review
ComplaintsBoard
D
5:46 pm EDT

ITV itv news at 10

How can itv news give credence to the haters of Brexit & the prime minister for using such heinous words humbug or surrender.
Yet your reports see nothing wrong in the way opposition MPs addressed & spoke to the prime minister with pure hatred and total lack of respect for the office he represents.
At no point did the speaker of the house step in and demand a level of decency & respect for the prime minister or complain about his language. Why isn't this being reported.

Read full review of ITV
Hide full review
ComplaintsBoard
M
1:51 pm EDT

ITV news

Bias exhibited by Mary nightingale. She misrepresented both the actions of democrats in the USA over created stories of interference by Trump towards the next presidential election as well as unfairly portraying Boris Johnson as the creator of vitriol in the house. Both untrue both biased towards a left wing socialist view and out of touch with the public. Itv bias. Delivered by champagne socialists and I'm alright jack jobsworths with fat pensions. Hypocrisy!

Read full review of ITV
Hide full review
ComplaintsBoard
E
2:43 am EDT

ITV biased news reporting - one sided reporting against boris johnson

Morning news reports regarding Boris JOhnson and Brexit are totally one-sided against BOris Johnson. Your news reporting on 26/9/2019 is totally twisting the words and intent of Boris especially regarding Jo Cox - his words are being twisted and you are making him out to be a monster - this is not the case. Boris is happily a straight talking mp - i watched the parliament show last night and none of BOris's language was inflammatory - he was very calm and very informative and very honest and very humble - why is your company continuing to incite false anger against BOris. YOu are taking his comments out of context, twisting the intent - you have to stop this dramatic, incitive fake news reporting. Leave BOris alone, be fair in your reporting and stop going against over half the country who have voted to get out of Europe. Give balanced reports and stop attacking the brexit process - you are providing fake news which is creating more tensions in society. Suzanna on Good Morning tv and Ben are totally biaised against Boris - their ignorance is creating frustration in society - it must stop.

Read full review of ITV
Hide full review
ComplaintsBoard
I
7:51 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

ITV itv rugby coverage

Why do ITV commentators feel it is acceptable to make disparaging comments about Ben Tameifula the Tonga rugby player?
Suggesting he needs to be banned from barbarques because of his size is quite frankly disgusting.
This is a professional athlete playing at the top of the game and someone who is an inspiration to the children of his homeland.
Do you believe this type of fattism is acceptable?
Do you believe all discrimination is fine as ling as your employees can have a little laugh about.
I suggest an apology to a national icon who is in great physical shape and not some gluttonous beast as your pundits seem to believe.

Read full review of ITV
Hide full review
ComplaintsBoard
F
1:52 pm EDT

ITV tv programmes

Why why why on earth do ITV and STV and ITV2 continually put on repeat after repeat ie, Catchphrase and others. I am sick of all the repeats you constantly put on, on a weekend. Sunday viewing for daytime is exactly what was aired on Saturday.
It's about time the programme editor or producer woke up and begin to produce decent daytime and weekend viewing. Please don't say it's for all the people who miss it that's what catch up is there for.

Read full review of ITV
Hide full review
ComplaintsBoard
P
3:48 am EDT

ITV coronation street

The storyline about Sinead tinkers cancer we as a family find very distressing, upsetting and depressing as our father passed away a few weeks ago from leukemia and it brings iit all back for us. We feel you really don't need to go into so much detail especially having her death at Christmas time. I'm sure we are not the only people who feel like this and whilst this storyline is on we shall not be watching. Surely you must understand how upsetting it is when you have lost a loved one only to have it thrown back in your face in a tv soap

Read full review of ITV
Hide full review
ComplaintsBoard
C
5:32 pm EDT

ITV piers morgan

The man is disgusting and has offended the LGBT+ community of this country and I am baffled as to why ITV continue to employ him. It must reflect their views on the matter? Who else would sit back and watch someone slate and belittle other humans than for no other reason than his ego and sick sense of humour. Will no longer be watching ITV and I'm sure the other users of twitter will do the same. There is currently a fast growing petition circulating various social media outlets to complain about the disgusting troll that is Piers Morgan. Is this what you think our country wants to hear ITV? Some horrible racist and homophobic bigot with nothing else to chat about but jokes at other people's expense? You'd probably gain more viewers if you did the only decent thing and sacked him. I'm between the ages of 18-25 and many of my peers are spreading the word that for as long as you employ this man, nobody should watch your channels. If you continue to let him present then you are complicit in his homophobic transphobic racist remarks.

Read full review of ITV
Hide full review
ComplaintsBoard
S
4:37 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

ITV tipping point, 15th september 2019

£20, 000 pay out to celebrity after "drop" that defies the laws of physics.

A disc was in the clear area of the board, that is no other discs near it yet when it was moved back by the moving shelf it unexplainably "jumped" a noticeable distance to the right. I might have accepted the actions if Uri Geller was playing but not someone from Coronation Street.
Charity or not, fraud is fraud.

Read full review of ITV
Hide full review

Overview of ITV complaint handling

ITV reviews first appeared on Complaints Board on Oct 1, 2007. The latest review Title at the top right of a programme I am watching was posted on Mar 9, 2024. The latest complaint helen fospero was resolved on Jul 15, 2014. ITV has an average consumer rating of 1 stars from 476 reviews. ITV has resolved 35 complaints.
Trust badge
Collect Your Trust Badge
Be recognized for outstanding customer service
  1. ITV contacts

  2. ITV phone numbers
    +44 344 881 4150
    +44 344 881 4150
    Click up if you have successfully reached ITV by calling +44 344 881 4150 phone number 9 9 users reported that they have successfully reached ITV by calling +44 344 881 4150 phone number Click up if you have UNsuccessfully reached ITV by calling +44 344 881 4150 phone number 7 7 users reported that they have UNsuccessfully reached ITV by calling +44 344 881 4150 phone number
    13%
    Confidence score
    United Kingdom
  3. ITV emails
  4. ITV headquarters
    200 Grays Inn Road, London, WC1X 8HF, United Kingdom
  5. ITV social media
ITV Category
ITV is related to the Online Streaming Platform category.

Our Commitment

We stand for unbiased reviews

We make sure all complaints and reviews are from real people sharing genuine experiences.

We help resolving issues

We offer easy tools for businesses and reviewers to solve issues together. Learn how it works.

We advocate freedom of speech

We support and promote the right for reviewers to express their opinions and ideas freely without censorship or restrictions, as long as it's respectful and within our Terms and Conditions, of course ;)

We ensure transparent and fair ratings

Our rating system is open and honest, ensuring unbiased evaluations for all businesses on the platform. Learn more.

We care about your privacy

Personal details of reviewers are strictly confidential and hidden from everyone.

We are easy, free and open to everyone

Our website is designed to be user-friendly, accessible, and absolutely free for everyone to use.