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ITV complaints 474

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R
2:10 pm EST
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ITV Program linking Prince Andrew to paedophilia

To my disgust I've just seen a promomotion for a documentary linking Prince Andrew to paedophilia. May I remind you that even though Jeffrey Epstein is a convicted sex offender he is not a convicted paedophile and there's no evidence I know of to indicate he was interested in pre-pubescent children. Please be factual when you make documentaries especially ones of this nature

Desired outcome: Change the name of the documentary

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K
2:17 pm EST

ITV Advertisement for program regarding prince Andrew, Ghislaine Maxwell and peodophile.

I think it is disgraceful to have a program in the television regarding prince Andrew and a peodophile.
Does nobody think how this must be for the queen and Andrews children.
Absolutely disgusting to put something like that on the television.
Nobody has given a thought to how upsetting and distraught this must be for the queen and Beatrice and Eugenie.
What have we come to if we want things like that on the television and how humiliating.😠😠😠

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Ralpho
Liverpool, England, Merseyside, GB
Jan 21, 2022 2:11 pm EST
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Epstein isn't even a convicted paedophile, which makes this even worse! It was underage sex and trafficking.

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J
3:51 pm EST

ITV Advertising

As ITV is a populous channel and should represent the country it is being presented in can you please tell me why when 86% of the population is white English we are not equally represented on TV.

Every advert and programme seems to contain at least one and usually much more than one ethnic minority.

This is not the country we live in and whilst I understand that there is a need for diversity on TV I feel that the balance has gone completely out of kilter.

This is in my opinion creating a greater divide and making racial tension inevitable.

I look forward to receiving your response.

Desired outcome: Fait representation

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Proud Scot
Manchester, GB
May 02, 2022 11:28 am EDT
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Many of us agree. It wouldn't be so bad if actors of colour could act and/or have distinctive voices, other than London accents.

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Ralpho
Liverpool, England, Merseyside, GB
Jan 21, 2022 2:12 pm EST
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Millions of us have noticed this too

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V
5:33 pm EDT

ITV Family fortunes Christmas Special

One of the questions re-guarding what animal can you buy from a pet shop one answer was not guest. the host asked what the missing Answer was and it came up aa dog. which pet shops have been band from selling Cats/Dogs for a good many years now.

Desired outcome: some one who puts the show together to look into this

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J
5:59 pm EST

ITV I'm A Celebrity Get Me Out Of Here

The argument between Naughty Boy and Kardeena has got me so mad! I report to you to get rid of Naughty Boy and Kardeena ASAP because I hate this show so much and I really want you to suspend it! I'm so angry at Naughty Boy and Kardeena for that argument and they need to be removed from the castle! I SUGGUST YOU DO IT NOW ASAP! PERIOD! SO flipping fed up!

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L
10:09 am EDT

ITV About the way Kevin told Serbs dad about his death

I would like to point out that seb dad would of already known about his death as when a parent of a living child/Adult is still a life and they been a inquest or murder the I/p interested parties which are living blood relatives are told by the coroner so this did not show the truth of real life if this story line basic on a real life issue then I think it should reflect this in the who story not just parts

Desired outcome: To think a bit more about people who are going through similar in real life

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J
5:27 pm EDT

ITV The National Television Awards 2021

They made a rubbish award for serial drama - I only wanted either Emmerdale, Eastenders or Hollyoaks- Coronation Street needs to stop getting awards because I hate this show so much because of the storylines - Joan Collins is very old and she needs to read carefully not just reading it out without looking- I hope you do need to do a 2022 NAtional Television Awards to get coronation street out of here - Coronation Street needs to stop airing and think about it - everybody is upset about their favourite soap because of you- I hope you do not bring coronation street back in in next year's national television awards as they need to go downhill. Thanks a lot ITV.

Desired outcome: ITV

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P
5:22 pm EDT

ITV News tonight.

2 Sept 2021.

Home and hospital carer people. Your story tonight.

You say there are "lists and lists" of people wanting (not needing) attention, whatever that means.

What you do not say is why the taxpayer, i.e. the Government, should pay to meet your goals. That is extreme PC/socialism/re-organise the World, etc. ; Very sad. Once again, typical BBC Bias.

Anyone who suffers should help themselves.

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Y
10:52 pm EST

ITV Service on a Saturday night

Saturday night used to be full of entertainment. Not any more every Saturday now is game shows. Tonight 14 August from 4:00pm through to 9:35pm it is game shows with a break for the News and Weather. I am sure if this was the BBC there would be complaint after complaint.

Desired outcome: More entertainment, movies, drama, comedy.

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J
1:28 pm EDT

ITV The news

Why can't the news provide decent news that is sensible and beneficial to the general public but instead produce trash that is not only not beneficial to the general public but damn right dangerous, for example the narrative produced by covid 19 pandemic. Also having to listen to trash that somebody has 11 kids and not able to provide social housing, is damn right disgusting to show on national television considering there are families struggling with one or two children and working full time.

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The Black Fingernail
, US
Sep 24, 2021 4:31 am EDT
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All news on ALL channels are FAKE stories. Look into who owns these companies! That tells you everything! What ever they say the TRUTH will be the Total OPPOSITE!

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F
3:34 pm EDT
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ITV Tonight’s Coronation Street

Why has ITV got to jump on the band wagon re Police and the Black Community.
People are sick and tired of of this Woke type of viewing.

It was totally in accurate and his would not have happened in real life. You've just made this up and couldn't have had a police advisor. Both the boys in the car were well behaved and had good reasons for having the car.
The Police would not have dealt with it in the easy you portrayed.

Things go wrong when people want to argue or fight with the Police. Not for any other reason!
What to broadcast was so inaccurate and unnecessary.
ITV should be ashamed. This does nothing for community relations.

Desired outcome: Get things right instead of causing problems.

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P
7:22 am EDT

ITV Football pundit Gary Neville

Post match comment by Gary Neville on his view of the merits of the English manager as opposed to the British PM strayed into politics. Neville's views on the PM on a sports programme is very much out of line. If he wants to make political comments then let him enter politics proper and not expose his biased political opinions during a sports programme. He should be admonished for such behaviour.

Desired outcome: Disciplined

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jenniefer Rea
Grantham, England, East Midlands, GB
Jul 14, 2021 8:22 am EDT
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I totally support Gary Neville, he was absolutely right to compare the leadership qualities we see in Gareth Southgate and our present group of ministers, who lie and cheat to get into power

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A
5:33 pm EDT

ITV Football, England vs Denmark

How bias can your coverage get it is beyond believe they are talking about Denmark going home 15 mins before the game ends, no wonder folk from other nations switch off when England are playing they are rammed down folks throats from before the game even starts, it is non stop from news readers to your tv commentary, give us a break no wonder we dont want to see England win we are still living with 1966, sick of it.

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12:49 am EST
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ITV Football

Why on earth do we need four hours of football tonight when the game only lasts 90 minutes. I like football but this is a bit over the top. All we will get is so called experts giving there opinions when it really has no bearing on what is or happening on the field.
John

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M
12:11 pm EDT
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ITV UEFA Euro 2020

I am writing to complain about one regular contributor to your EUFA Euro 2020 coverage, Ashley Cole. He is by far the worst football pundit on UK TV. Cole is lacking both enthusiasm for, and the vocabulary relating to his subject. The amount of "er"s and "you know"s peppering his dour analysis is beyond a joke and literally makes me switch off. It is lucky you have Ian Wright and others to take up the slack.

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4:06 pm EDT
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ITV Commentary on euros coverage

Please could you ask the lady - Emma Hayes? - to focus on the game and not constantly offering personal opinions on the players, formations etc whilst the game is in progressing rather than waiting for a break in play. It is distracting from an otherwise good coverage.

There were 5 in our bubble watching the Croatia v Spain game this evening - 3 males, 2 females - and this was a shared opinion of her irritating interjections.

Final comment was ‘thank goodness the England v Germany game tomorrow is on the BBC'.

Steve Coe

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B
11:25 am EDT

ITV Itv

ITV commentary on England v Czech rep match is ahead of picture and making viewing rubbish.
This is on both itv and itv hd.
Please sort it out.

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B
4:17 am EDT
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ITV Itv England Scotland football game commentary

The commentary during the Englandv Scotland match was appalling Why? Way to much "blokisms".Endless chatter from the "experts" from persons giving their own irritating opinions.What the viewers want is one person giving a commentary of the game in a short and professionsl away..they need space to soak up the atmosphere and form their own opinions and NOT to sit there irritated trying to block out the endless chat and trivia.
Thanksyou James Brown

Desired outcome: N51qp

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Steve Cooke
, US
Jun 22, 2021 8:07 am EDT

Totally agree. We just want one person who commentates on the match. Certainly discuss the game before, at half time and after the match has finished but please please please get rid of the 'experts' and their ridiculous banter. Majority of people watching have a good knowledge of football. All we want to do is enjoy the match and not have to hit the mute button . Thanks, Steve

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D
8:31 am EDT

ITV Good morning Britain

Katie and Harvey price interview and bad language used again this isn't the first time either. I have a young child who hears this and it's not on no Matter who does the swearing. If it was anyone else they wouldn't get back on the show. I personally think her son Harvey in the previous interviews has been cued by her to swear in which gives her attention.

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T
11:24 am EDT

ITV Main evening news Saturday 12 June 2021- Robert Peston

Sir, Ms,
The behavior of Robert Peston during what was supposed to be an interview of Boris Johnson was an utter disgrace.
It was an uncontrolled, child-like abusive rant; his face thrust forward, clenched fists on his hips in a very aggressive stance.
Brief comment on the conference which we anticipated as the news item, were swiftly followed by a tirade of derisive inquiries of' are you now a practicing catholic?, do you believe in God?' and such irrelevancies, demanded in a most insulting manner. The prime minister was clearly shocked - not an easy reaction to produce from a politician, not the least Boris Johnson.
We all discern a TV interviewer's politics, but there is no excuse for this man using his position to display such hatred for an interviewee. It is totally unacceptable. He should be removed from this role and directed to an anger management course.
Sincerely, Tony Fell
Haseldene, The Green, Hellidon, Northants, NN11 6GF T. [protected]

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Overview of ITV complaint handling

ITV reviews first appeared on Complaints Board on Oct 1, 2007. The latest review Title at the top right of a programme I am watching was posted on Mar 9, 2024. The latest complaint helen fospero was resolved on Jul 15, 2014. ITV has an average consumer rating of 1 stars from 476 reviews. ITV has resolved 35 complaints.
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  1. ITV contacts

  2. ITV phone numbers
    +44 344 881 4150
    +44 344 881 4150
    Click up if you have successfully reached ITV by calling +44 344 881 4150 phone number 9 9 users reported that they have successfully reached ITV by calling +44 344 881 4150 phone number Click down if you have UNsuccessfully reached ITV by calling +44 344 881 4150 phone number 7 7 users reported that they have UNsuccessfully reached ITV by calling +44 344 881 4150 phone number
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    United Kingdom
  3. ITV emails
  4. ITV address
    200 Grays Inn Road, London, WC1X 8HF, United Kingdom
  5. ITV social media
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