Got ripped off. Charged me $1485. For a 10k gold Franco chain 28" 3.5mm. Only weighing 35 grams. When they go for aprox 600 new anywhere else. And the gold value is only under 500. They made over $1, 000 profit off me. After all the stuff I bought from them. Really. This place is a huge rip off. You will double pay for gold here. Don't get played by these New York thieves. And they won't give me my money back or return the chain. I only wore it for 10 minutes until my neck started to turn green from all the cheap metals in it. Bid this even gold. This place is a huge rip off. You will double pay for gold here. Don't get played by these New York thieves. The owner just keeps giving me excuses. One after another. I do not care what calculations are for gold value. That has nothing to do with why you charged me 1485 for a chain that is selling for around 500 - 600 online anywhere else. You know you ripped me off. And now you won't give me my money back because you blew it. I hope you spent my money well. The worst customer service ever. You should not be allowed to sell online and rip off innocent people. Stick to selling in store. I could only imagine how many people you ripped off online. And got away with it. This man needs to be locked up for all the money he stole from people. Most jewelry and gold stores are crooks especially ones from New York. Buyers be aware this guy is a middle man store in the ghetto in New York. And will rip you real good. While your neck turns green from his lousy gold. He will be paying his bills and enjoying your hard earned money you worked hard for. And if you want to return something forget about it you will get interrogated and played around and get offered a partial store credit to spend on more of there over priced items. Buyers stay away. This guy is a scam.
The complaint has been investigated and resolved to the customer's satisfaction.