Italo Treno / Nuovo Trasporto Viaggiatori — train tickets refund
we were travelling from Venice to Rome jn july 31st and had more than a one hour delay on the way. we were said to get a refund after, but no one comunicated how. i've tried to reach Italo but they are ignoring my messages on facebook and emails. This is not acceptable and as i see here there are a lot of complaints. i guess that all of the service in italy is really [censor], so be prepared.
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