Menu
Ipsos i-Say Customer Service Phone, Email, Contacts

Ipsos i-Say
reviews & complaints

www.ipsosisay.com
www.ipsosisay.com

Learn how the rating is calculated

1.1 29 Reviews

Ipsos i-Say Complaints Summary

1 Resolved
28 Unresolved
Our verdict: If considering services from Ipsos i-Say with a critical resolution rate, extra caution is advised. Examine detailed customer feedback to understand the severity and nature of unresolved issues. Be prepared for the possibility of unsatisfactory responses and have contingency plans, including seeking assistance from consumer advocacy groups if necessary.
Verified
The authenticity of the customer service contact information for Ipsos i-Say has been meticulously verified by representatives from ComplaintsBoard using our proprietary verification system.
Get notifications about new complaints and reviews of Ipsos i-Say. We promise not to send you any unrelated messages.
Share
Claim Your Business
Take control of your profile: address complaints and engage with reviews
Write a review File a complaint

Ipsos i-Say reviews & complaints 29

Sort by:

Newest Ipsos i-Say reviews & complaints

ComplaintsBoard
R
4:21 pm EST
Verified customer This complaint was posted by a verified customer. Learn more

Ipsos i-Say survey online

Hi,
This company has refused to respond to me when I wrote to them months ago regarding redeeming my points. I am sure this company is fraudulent. When I called the New York office phone number, nobody bothered to answer. I tried calling several times.
I want the Better Business Bureau and other government 0ffices t look into this matter. All I want is to redeem my points - about 24000 as soon as possible. I have not heard anything from you regarding your investigation. Are you going to take action against them? I have been participating in their surveys for several years.
I seldom redeem points. This is the time for me to redeem all my points. They cannot deny me of that because they have informed me that all my points can be redeemed. I need you to respond to me as soon as possible. There are far too many scams online. An end should be put into this.

Read full review of Ipsos i-Say
Update by Rose Gross
Dec 02, 2017 10:34 pm EST

I must re-complain about IPSOS I Say. This company is an illegal entity. I wrote to you about not receiving any response from this company. I don't trust this company at all. Why is the company not replying me?

Hide full review
ComplaintsBoard
R
9:56 pm EST
Verified customer This complaint was posted by a verified customer. Learn more

Ipsos i-Say no response to my emails regarding my login

I am very disappointed with IPSOS ISAY because I have written to them on many occasions regarding my login information. NOBODY bothered to respond to me. I have been a member for at least 10 years. I hardly redeem points for purchases.
It has been for a month now that IPSOS did NOT send me any surveys. Whenever I log int the website, my username and password are not recognized. I have tried to call the New York office's telephone number but nobody answered. I left many messages but no one has replied.
I am not certain if this is a legitimate company. How can I trust them in doing business. I must redeem all my points now. Please look into my case at once.

Read full review of Ipsos i-Say
Update by Rose Gross
Nov 22, 2017 3:06 pm EST

I am patient and have to be patient. I cannot log into the website. My username and password are NOT recognized. IPSOS I SAY must have deleted my username and password from their records.

Update by Rose Gross
Nov 22, 2017 9:15 am EST

I am waiting patiently for IPSOS I Say to reply me. I need them to to let me log into the website and redeem all the points that I have currently.

Update by Rose Gross
Nov 21, 2017 9:01 pm EST

I need to redeem all the points I have from IPSOS I SAY. They scam me all this while. I have many points to redeem.

Update by Rose Gross
Nov 19, 2017 10:08 pm EST

Hi,
This company has fooled me for sometime now. I tried to respond to their surveys but am told "OOPS, this survey is NO Longer needed. This went on for sometime. For the past 4 weeks, I tried to log into my account to redeem points.
My username and password were not recognized each time I tried to log in. I called this company's New York office on several occasions but did not get a reply. I need to know why this company is allowed to practice in the US. The Better Business Bureau must look into this important matter.
This is a scam organization. I spent too much time working on the surveys but to no avail. I need the government to look into this serious situation. I want this company to be investigated.

Hide full review
ComplaintsBoard
E
2:01 pm EDT

Ipsos i-Say reward

i cashed in my points for the prepaid visa reward and they sent me links through email to "register to redeem it" but every time i click on the links i get an error message saying the page won't load and to clear cookies. i've emailed them with the problem and even attached a screenshot of the error message and they keep telling me to wait another couple days and that they are "looking into it." i don't think i will ever get that visa card.

Read full review of Ipsos i-Say
Hide full review
ComplaintsBoard
R
8:31 am EDT

Ipsos i-Say redeeming points with paypal

I am trying to redeem my I say reward points to a PayPal account. I have over 1600 I say points I need 1530 to redeem $15 on PayPal everytime I try to redeem with PayPal nothing happens. It would be helpful if you could please email or contact me information on how should I proceed to redeem this $15 from I say on to the PayPal account that I own. Not understanding why

Read full review of Ipsos i-Say
Hide full review
ComplaintsBoard
B
3:09 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

Ipsos i-Say Visa gift card

I tried to use my reward card (Visa, value$35.00) at a local Rexall Store.
My card was declined, for an amount less than the total bill.
I called the number on the back of the card, and was told that the card is valid, but that i should pay the total bill amount before submitting the Visa Gift card. This is rubbish. Once the total bill has been paid, and the cash register opens, there is no opportunity to submit a Visa card, the transaction has already been completed.I now have a useless piece of plastic for my reward.

Read full review of Ipsos i-Say
Hide full review
ComplaintsBoard
H
6:45 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

Ipsos i-Say Payment of Redemption

Have never had a problem with them before until now. June 10, 2015, I requested a PayPal payment which should take 3 - 4 weeks. It is now July 21, 2015, and every email I get back from them they tell me to wait another couple of days without a proper explanation. Anybody know why they are doing this?

Read full review of Ipsos i-Say
Hide full review
ComplaintsBoard
M
4:00 am EST

Ipsos i-Say They didn't allow me to choose the prize

I found the website www.i-say.com. I decided to fill their surveys and get the prize. I filled 7 surveys and choose the prize, but these scammers told me that I haven’t finished the necessary amount of surveys. I filled them again and again, but they haven’t allowed me to choose the prize. They are scammers and liars, so be careful and better don’t waste time on this website.

Read full review of Ipsos i-Say
Hide full review
ComplaintsBoard
G
7:29 am EST
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.

Ipsos i-Say NO response

Hi,
I have been participating in surveys for Ipsos Isay. Sometimes, I can complete the surveys but very often I cannot even get a chance to take the surveys. The message "Oops, this survey is no longer needed." For the past few days, I cannot even log into my own account to redeem my reward points. The message, "Denied access to this portal" appeared. I wrote to Ipsos Isay but did not get a reply.
Whenever I encounter a problem, I wrote to them and I get an answer. This is not the case for the past few days when I cannot even log into my own account. The message, "Your password and email address are invalid". I am very disappointed because I have been participating surveys. I have accumulated a certain amount and I want to redeem all my points. Why are they doing something illegal to me?

Read full review of Ipsos i-Say and 1 comment
Resolved

The complaint has been investigated and resolved to the customer’s satisfaction.

Hide full review
1 comment
Add a comment
D
D
dobbins32
Newark, US
Mar 02, 2015 5:11 pm EST
Verified customer This comment was posted by a verified customer. Learn more

Yeah Buddy, It's a big scam and you cannot even unsuscribe from this website...

ComplaintsBoard
A
12:59 am EST
Verified customer This complaint was posted by a verified customer. Learn more
Featured review
This review was chosen algorithmically as the most valued customer feedback.

Ipsos i-Say - No response to emails or phone calls

At the end of survey's they give you a chance to play a "poll predictor" game where you win a various number of entries into drawings for prizes each drawing is 2 to 4 weeks away. There is a box labeled "accumulated points", and you can spread them around the different drawings or use them all on one. I have always used them all on the next upcoming...

Read full review of Ipsos i-Say and 8 comments
Trust badge
Collect Your Trust Badge
Be recognized for outstanding customer service

Ipsos i-Say contacts

Phone number

+33 141 989 000

Website

www.ipsosisay.com

Your Voice Matters: Our Commitment to Genuine Reviews

Empowering Real Experiences

At ComplaintsBoard, we believe in the power of true customer stories. Our platform is a space for authentic voices, where experiences, both good and bad, are shared openly and honestly.

Dedicated to Authenticity

ComplaintsBoard is vigilant in our fight against false reviews. Our team employs robust verification methods to ensure every review reflects a real customer experience, upholding the integrity of our platform.

Encouraging Detailed Feedback

ComplaintsBoard values reviews that come with real evidence. Whether it's a photo, a detailed account, or additional documentation, such substantiation adds credibility to your story, helping others make better-informed decisions.

Balanced and Constructive Conversations

We're more than just a complaints board; we're a community for balanced dialogue. ComplaintsBoard encourages reviews that not only highlight issues but also acknowledge positive aspects, fostering a fair and comprehensive understanding.

Free and Fair Platform

ComplaintsBoard's commitment to maintaining a free and unbiased platform is unwavering. Every review is treated equally, ensuring that your voice is heard and respected, regardless of the nature of your experience.

Is ComplaintsBoard.com associated with Ipsos i-Say?

ComplaintsBoard.com is not affiliated, associated, authorized, endorsed by, or in any way officially connected with Ipsos i-Say Customer Service. Initial Ipsos i-Say complaints should be directed to their team directly. You can find contact details for Ipsos i-Say above.

ComplaintsBoard.com is an independent complaint resolution platform that has been successfully voicing consumer concerns since 2004. We are doing work that matters - connecting customers with businesses around the world and help them resolve issues and be heard.

Use this comments board to leave complaints and reviews about Ipsos i-Say. Discuss the issues you have had with Ipsos i-Say and work with their customer service team to find a resolution.