Menu
Categories Consumer FAQ Business FAQ
FAQ
Consumer FAQ Business FAQ
For Business Write a review File a complaint
Sign Up
For Business Write a review File a complaint
CB Accounting and Tax Intuit Turbo tax
Intuit

Intuit review: Turbo tax

M
Author of the review
2:18 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more
Featured review
This review was chosen algorithmically as the most valued customer feedback.

We have always used TurboTax to process our taxes and we you never had an issue. However, when he processed our 2022 return, TurboTax showed that I was going to get a huge refund ($15000) I did think it was odd, but I trusted that Turbo Tax had always been reliable and made a mental note about this. Fast forward to 2024, in February I started getting letters from the IRS. Subsequent correspondence received stated that I there was a discrepancy in our filing of 2022, specifically that I had not claimed a lump sum that I requested from my retirement. Now, I don't know if it was an honest oversight or if it was a glitch with TurboTax because in our printed paperwork from 2022 income tax it does show that the lump sum is in there and in the paperwork for 2022, the 1099R for the lump sum is there. I don't know how it happened, but apparently when we e-filed, the lump sum was not included. Now IRS is charging me $8,000 and the are threatening to seize my property. No one at Intuit could or would help!

Claimed loss: i now have to pay 8000 plus in penalties because of this turbo tax "glitch"!!!!!

Desired outcome: Assistance in clearing this up.

Confidential Information Hidden: This section contains confidential information visible to verified Intuit representatives only. If you are affiliated with Intuit, please claim your business to access these details.

More
Send message
Copy link
Report
0 comments
Add a comment

More Intuit reviews & complaints

Intuit - Unauthorized credit card charges by quickbooks! 10
Intuit - Quickbooks is a rip off! 14
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Intuit - Fraud 8
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Intuit - Won't release my domain name
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Intuit - Bait & switch game 7
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Intuit - Placing me on Match List
Intuit - Quickbooks 2020 Desktop Pro
Intuit - price change
Intuit - Turbo tax 2021
Intuit - Qbo billpay division
View all Intuit reviews and complaints

  1. Intuit Contacts

  2. Intuit phone numbers
    +1 (650) 944-6000
    +1 (650) 944-6000
    Click up if you have successfully reached Intuit by calling +1 (650) 944-6000 phone number 0 0 users reported that they have successfully reached Intuit by calling +1 (650) 944-6000 phone number Click down if you have unsuccessfully reached Intuit by calling +1 (650) 944-6000 phone number 0 0 users reported that they have UNsuccessfully reached Intuit by calling +1 (650) 944-6000 phone number
    California, Mountain View
    +1 (800) 446-8848
    +1 (800) 446-8848
    Click up if you have successfully reached Intuit by calling +1 (800) 446-8848 phone number 0 0 users reported that they have successfully reached Intuit by calling +1 (800) 446-8848 phone number Click down if you have unsuccessfully reached Intuit by calling +1 (800) 446-8848 phone number 0 0 users reported that they have UNsuccessfully reached Intuit by calling +1 (800) 446-8848 phone number
    United States
    +1 (520) 901-3000
    +1 (520) 901-3000
    Click up if you have successfully reached Intuit by calling +1 (520) 901-3000 phone number 0 0 users reported that they have successfully reached Intuit by calling +1 (520) 901-3000 phone number Click down if you have unsuccessfully reached Intuit by calling +1 (520) 901-3000 phone number 0 0 users reported that they have UNsuccessfully reached Intuit by calling +1 (520) 901-3000 phone number
    Arizona
    +1 (415) 512-3180
    +1 (415) 512-3180
    Click up if you have successfully reached Intuit by calling +1 (415) 512-3180 phone number 0 0 users reported that they have successfully reached Intuit by calling +1 (415) 512-3180 phone number Click down if you have unsuccessfully reached Intuit by calling +1 (415) 512-3180 phone number 0 0 users reported that they have UNsuccessfully reached Intuit by calling +1 (415) 512-3180 phone number
    California, San Francisco
    +1 (818) 936-7800
    +1 (818) 936-7800
    Click up if you have successfully reached Intuit by calling +1 (818) 936-7800 phone number 0 0 users reported that they have successfully reached Intuit by calling +1 (818) 936-7800 phone number Click down if you have unsuccessfully reached Intuit by calling +1 (818) 936-7800 phone number 0 0 users reported that they have UNsuccessfully reached Intuit by calling +1 (818) 936-7800 phone number
    California, Woodland Hills
    +1 (858) 215-8000
    +1 (858) 215-8000
    Click up if you have successfully reached Intuit by calling +1 (858) 215-8000 phone number 0 0 users reported that they have successfully reached Intuit by calling +1 (858) 215-8000 phone number Click down if you have unsuccessfully reached Intuit by calling +1 (858) 215-8000 phone number 0 0 users reported that they have UNsuccessfully reached Intuit by calling +1 (858) 215-8000 phone number
    California, San Diego
    +1 (775) 332-8800
    +1 (775) 332-8800
    Click up if you have successfully reached Intuit by calling +1 (775) 332-8800 phone number 0 0 users reported that they have successfully reached Intuit by calling +1 (775) 332-8800 phone number Click down if you have unsuccessfully reached Intuit by calling +1 (775) 332-8800 phone number 0 0 users reported that they have UNsuccessfully reached Intuit by calling +1 (775) 332-8800 phone number
    Nevada
    +1 (214) 387-2000
    +1 (214) 387-2000
    Click up if you have successfully reached Intuit by calling +1 (214) 387-2000 phone number 0 0 users reported that they have successfully reached Intuit by calling +1 (214) 387-2000 phone number Click down if you have unsuccessfully reached Intuit by calling +1 (214) 387-2000 phone number 0 0 users reported that they have UNsuccessfully reached Intuit by calling +1 (214) 387-2000 phone number
    Texas
    +1 (540) 752-6100
    +1 (540) 752-6100
    Click up if you have successfully reached Intuit by calling +1 (540) 752-6100 phone number 0 0 users reported that they have successfully reached Intuit by calling +1 (540) 752-6100 phone number Click down if you have unsuccessfully reached Intuit by calling +1 (540) 752-6100 phone number 0 0 users reported that they have UNsuccessfully reached Intuit by calling +1 (540) 752-6100 phone number
    Virginia
    +1 (780) 466-9996
    +1 (780) 466-9996
    Click up if you have successfully reached Intuit by calling +1 (780) 466-9996 phone number 0 0 users reported that they have successfully reached Intuit by calling +1 (780) 466-9996 phone number Click down if you have unsuccessfully reached Intuit by calling +1 (780) 466-9996 phone number 0 0 users reported that they have UNsuccessfully reached Intuit by calling +1 (780) 466-9996 phone number
    Canada, Alberta
    +44 207 824 0000
    +44 207 824 0000
    Click up if you have successfully reached Intuit by calling +44 207 824 0000 phone number 1 1 users reported that they have successfully reached Intuit by calling +44 207 824 0000 phone number Click down if you have unsuccessfully reached Intuit by calling +44 207 824 0000 phone number 0 0 users reported that they have UNsuccessfully reached Intuit by calling +44 207 824 0000 phone number
    100%
    Confidence score
    United Kingdom
    +91 804 176 9200
    +91 804 176 9200
    Click up if you have successfully reached Intuit by calling +91 804 176 9200 phone number 1 1 users reported that they have successfully reached Intuit by calling +91 804 176 9200 phone number Click down if you have unsuccessfully reached Intuit by calling +91 804 176 9200 phone number 0 0 users reported that they have UNsuccessfully reached Intuit by calling +91 804 176 9200 phone number
    100%
    Confidence score
    India
    +972 97 668 396
    +972 97 668 396
    Click up if you have successfully reached Intuit by calling +972 97 668 396 phone number 1 1 users reported that they have successfully reached Intuit by calling +972 97 668 396 phone number Click down if you have unsuccessfully reached Intuit by calling +972 97 668 396 phone number 0 0 users reported that they have UNsuccessfully reached Intuit by calling +972 97 668 396 phone number
    100%
    Confidence score
    Israel
    +1 (408) 839-6028
    +1 (408) 839-6028
    Click up if you have successfully reached Intuit by calling +1 (408) 839-6028 phone number 0 0 users reported that they have successfully reached Intuit by calling +1 (408) 839-6028 phone number Click down if you have unsuccessfully reached Intuit by calling +1 (408) 839-6028 phone number 0 0 users reported that they have UNsuccessfully reached Intuit by calling +1 (408) 839-6028 phone number
    More phone numbers
  3. Intuit emails
  4. Intuit address
    2700 Coast Ave., Mountain View, California, 94043, United States
  5. Intuit social media
  6. Janet
    Checked and verified by Janet This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    May 13, 2025
  7. View all Intuit contacts
Intuit Category
Intuit is ranked 1 among 62 companies in the Accounting and Tax category
#01 Intuit Intuit #02 doxo doxo #03 Wave Financial Wave Financial #04 Melio Payments Melio Payments #05 PaySimple PaySimple
Intuit Alternatives
Acctcorp of Southern Nevada 6 reviews Karla Dennis and Associates 5 reviews MyTAXPrepOffice 11 reviews Wave Financial 18 reviews Acumen Fiscal Agent 7 reviews