doxo
Reviews and Complaints

I used Doxo to pay my verizon bill. The amount of $46.99 was taken from my bank account on 07-4or5 -2023. It was never proven that it was paid to Verizon. I had to make an additional payment to Verizon for $43.00 . This caused my phone to be inactive for 5 days. I want my $46.99 returned to my bank account. I also do not want to do any more business with Doxo! Thanks,Deborah Dunn

I've had some experiences with doxo and I gotta say, it's not been great. I tried to make my car payment twice through them, but both times they charged my bank account and held onto the money for about two weeks before suddenly refunding it. This caused me to be hit with some late payments because they couldn't deliver the money on time. It's been a real hassle and I definitely won't be using them again. In fact, I recommend that nobody else does either.

One of the things that really irks me about doxo is that they claim there are no fees when you link your bank account. But as you can see in my receipt, I paid with a bank account and was charged $4.99. That's just ridiculous. I don't appreciate a company that's filled with lies and false promises. It's just not worth the headache.

Overall, I'd say that doxo is not a reliable or trustworthy service. They've caused me a lot of problems and I wouldn't want anyone else to have to deal with that. There are plenty of other payment options out there that are much more reliable and won't cause you any headaches. So do yourself a favor and steer clear of doxo.

Doxo is a website that our water company uses to pay bills electronically. They are kind of annoying because they take 6 days from the time they pull the cash from your bank account until your water account is actually credited with the payment. It's like they are holding onto your money for a few days just to make some extra cash. It's not fair, but what can you do?

I mean, come on, it's 2021! With same-day ACH, this process is unnecessary and annoying. In this day and age, it should not take 6 days to pay someone. It's just not right. I don't know why our water company uses Doxo, but I wish they would switch to something else.

I don't really understand why Doxo exists. They seem like a middle man that just gets in the way. I mean, why can't we just pay our bills directly to the utility company? It would be so much easier and faster. But I guess that's just not how things work these days.

Overall, I wouldn't recommend using Doxo if you have the option to pay your bills directly to the utility company. It's just not worth the hassle and the extra time it takes for your payment to go through. Plus, who knows what kind of fees they are charging behind the scenes. It's always better to be safe than sorry when it comes to your money.

So, I got this letter from Doxo, right? It was all threatening and stuff, saying I owed them money for some utility payment. But get this - I moved out of that place like 2 and a half years ago! And when I checked with my old utility company, they had no idea who Doxo was! They even sent me an email and a final statement showing I had a big fat zero balance. So I forwarded all that to Doxo, but they just keep coming at me with all this double talk and mixed up messages. Like, make up your mind already, Doxo! Do I owe you or not?

I'm so fed up with these guys. They're wasting my time and causing me all sorts of stress. That's why I'm gonna take matters into my own hands and let every state and federal consumer protection agency know what's going on. Doxo needs to learn that they can't just bully people into paying for stuff they never even processed. It's not right, and I won't stand for it.

I recently used doxo.com to pay a dental bill and unfortunately, I had a negative experience. According to doxo, the payment was delivered on a specific date, but when I checked with my biller, they had no record of receiving my payment. I attempted to contact doxo to resolve the issue, but I had no luck. The virtual chat feature was not helpful and did not answer any of my questions or provide me with information on how to speak with a live representative.

I strongly advise against using doxo to pay your bills. It is a terrible feeling to be unable to resolve an issue, especially during a time when money is tight. I fear that I may have lost the money I paid through doxo. If you have other means of paying your bills, I suggest using them instead.

Overall, my experience with doxo was extremely disappointing. I hope that others can learn from my mistake and avoid using this company for bill payments.

So, I was getting these messages from doxo.com about a medical bill that I had to pay. But, the thing is, they didn't tell me how much I owed or who I owed it to. Every month, I would get one of these messages and I would try to figure out what was going on. But, when I clicked on the "pay bill" button, it said that I didn't owe anything. I was so confused!

Then, I got a notice saying that I was late on my payment and that I might be sent to a collection agency. That's when I finally figured out who I owed and how much I owed them - it was only $5.10! But, even that notice had a mistake on it. They printed the wrong website address, so when I tried to go there, it said "not found". It was supposed to be https://***@promptd.com, but they printed https://paybiotel.promptd.com instead.

Overall, my experience with doxo.com was really frustrating. It was impossible to understand how much I owed and who I owed it to. And, even when I finally figured it out, there were mistakes on the notices that they sent me. I wouldn't recommend using this billing service if you can avoid it.

I recently used doxo.com to pay for my tolls on the PAY BY PLATE MA website. I found doxo.com through a quick Google search and thought it was the official website. However, I soon found out that they were not affiliated with PAY BY PLATE MA and charged me a fee of $3.99 for their service. I was not happy about this as I could have avoided the fee if I had used the official website.

To make matters worse, doxo.com delivered my payment late which resulted in an additional fee of $8.00. I was very frustrated with this as I had relied on their guarantee that my payment would be posted by September 6th. However, it was not posted until September 12th, which was two and a half weeks after I had completed the payment on their website.

I called doxo.com to get this issue resolved and was put on hold for 15 minutes. When I finally spoke to a representative, they told me that they were not responsible for any late fees and could not do anything about it. I was very disappointed with their response as I had trusted their guarantee and relied on their service to make my payment on time.

Overall, I would not recommend using doxo.com for any payments as they are not affiliated with the official websites and charge unnecessary fees. Additionally, their guarantee is not reliable and they do not take responsibility for any issues that may arise. It is best to stick with the official websites to avoid any problems and ensure that your payments are made on time.

I recently used Doxo to pay my personal property taxes for my city. Unfortunately, I had a less than satisfactory experience with this payment platform. Firstly, my payment took over 15 days to arrive, which was quite frustrating. But that wasn't even the worst part. The payment was sent to the wrong department - the sewage/water department of my current city, which is actually located in a completely different city. This was a major inconvenience for me, as I had to do all the leg work myself to find the check and get it to the correct department in the right city.

It's worth noting that Doxo is a third-party site, and even the city I was paying taxes to does not recommend using it. They feel that it is a mimicking site, which is concerning. Additionally, they cannot guarantee that your payment will be received. Just because their bank is FDIC-insured does not mean that your payment is guaranteed to go through.

Overall, I would not recommend using Doxo for any payments. My experience was frustrating and time-consuming, and I would hate for anyone else to have to go through the same thing.

I recently used Doxo to pay my electric bill and it was a complete disaster. I received a confirmation that my bill would be paid by November 22nd, but to my surprise, in December I received a notice that my electric was going to be turned off due to non-payment. I was shocked and confused as I had already paid the bill through Doxo.

After several hours of trying to get in touch with someone from Doxo, I finally spoke to a representative who gave me no explanation as to why my bill was not paid even though the amount was deducted from my bank account along with their fee. As a result, I had to pay the electric company again, which means I am now out of pocket for the amount of the electric bill, plus a late fee, Doxo's fee, and the amount I had already paid to Doxo.

This is ridiculous and unacceptable. The representative from Doxo promised me a refund, which they said would be mailed to me within two weeks, but I have yet to receive it. This is poor business practice and I would highly discourage anyone from using this company.

Overall, my experience with Doxo was a complete nightmare and I would not recommend it to anyone. It is important to be cautious when using online payment services and to thoroughly research the company before entrusting them with your money.

I gotta tell ya, this Doxo thing is a real doozy. I mean, I got an email saying that I wouldn't have to pay a fee if I paid my bill through them, but then I got charged $3.99 anyway! And now they want to charge me a fee on top of that fee? What kind of nonsense is that?

So I called them up, and let me tell you, it was like pulling teeth to get someone on the phone. Finally, I got Andrea, and she seemed nice enough. She even gave me her phone number in case we got disconnected! But then she asked me to email her my notice, and after I did, she put me on hold for like 25 minutes total. And then, of course, we got disconnected.

I've been trying to get in touch with them ever since, but it's like they don't even exist. I mean, I get it, they're a big company and all, but come on! You can't even get a human on the phone to help you out? That's just ridiculous.

Honestly, I wouldn't recommend doing business with Doxo. They're a total scam, if you ask me. I just want these fees removed, and then I'm never dealing with them again. It's just not worth the hassle.

So, I was trying to pay my utility bill online because the postal service failed to deliver my payment. I clicked on the utilities website, but it directed me to DOXO. I paid the bill, but they charged me $10 to forward the payment. I was not happy about that, let me tell you. At the end of it all, I couldn't find any evidence that the money I gave them with my credit card information would be applied to my utilities account number. And to make matters worse, it would take 5 days for the utility company to receive the payment, which meant it was late and I would have to pay a late fee. I called the utility company to find out what was going on, and they told me that they wouldn't receive the payment for 2-3 weeks! They also emphasized that they are not affiliated with DOXO and do not recommend using it to pay bills. I hate scammers with a passion, so be careful where you click!