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InTown Suites

InTown Suites review: staff

C
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1:53 pm UTC
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Last night I had a staff member trying to break into my room. I was in here alone (female). Went to front desk this morning and was treated like I was a liar. I told the guy at front desk I seen this guy doing this to other rooms the other day. But hey would not listen. I paid for 2 more nights here as I have no where else to go at the moment. But very unhappy about this service.
I'm not a liar I found the guys shoes hat, and paperwork outside my door with customer info on it I took pics for proof. No action was taken to investigate this matter but rudeness. This guy would have robbed me if I was not here or worse if he got in while I was here alone. I'm afraid to be here now and leave. I will never stay here again!

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InTown Suites response
Dec 28, 2023 9:05 am UTC
InTown Suites customer support contacts
Address

2727 Paces Ferry Rd SE # 2-1200, Atlanta, GA, 30339, US

Website

intownsuites.com

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This platform is external and InTown Suites is able to assist on our internal customer concerns platform located at www.intownsuites.com, customer feedback form at the bottom of the page. All concerns are acknowledged and responded to within 72 business hours. Anything that requires immediate attention will be handled by the manager on duty at the property.
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