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CB Travel and Vacations InTown Suites Complaints #62-81
InTown Suites

InTown Suites review: room

M
Author of the review
12:11 pm UTC
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Hi
I called in to reserve a upgraded room and I was told to come in the following day before 7pm to complete my reservation. When I went to the office to complete my reservation, the lady in the office booked me for a renovations room not the upgraded room. So, that is the first problem. I accepted the room because she said that's all was available. When I got in the room I noticed roaches in the shower room and by the kitchen cabinet on the floor. I shouldn't have to kill roaches at a hotel.

InTown Suites response
Jan 10, 2024 11:51 am UTC
InTown Suites customer support contacts
Phone numbers

+1 (800) 553-9338

+1 (800) 769-1670

Address

2727 Paces Ferry Rd SE # 2-1200, Atlanta, GA, 30339, US

Website

intownsuites.com

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Thank you for choosing InTown Suites. To resolve all guest concerns, contact us directly at www.InTownSuites.com, at the bottom of the page click “Customer Feedback Form” and complete the template. You can add photos and videos if needed. Be sure to check your “spam folder” as many responses are delivered after sending/responding. Responses are sent within 72 business hours of receipt. If it is an emergency please contact the manager on duty at your property.
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  1. InTown Suites Contacts

  2. InTown Suites phone numbers
    +1 (800) 553-9338
    Click up if you have successfully reached InTown Suites by calling +1 (800) 553-9338 phone number 0 0 users reported that they have successfully reached InTown Suites by calling +1 (800) 553-9338 phone number Click down if you have unsuccessfully reached InTown Suites by calling +1 (800) 553-9338 phone number 2 2 users reported that they have UNsuccessfully reached InTown Suites by calling +1 (800) 553-9338 phone number
    Customer Service
    +1 (800) 769-1670
    Click up if you have successfully reached InTown Suites by calling +1 (800) 769-1670 phone number 0 0 users reported that they have successfully reached InTown Suites by calling +1 (800) 769-1670 phone number Click down if you have unsuccessfully reached InTown Suites by calling +1 (800) 769-1670 phone number 2 2 users reported that they have UNsuccessfully reached InTown Suites by calling +1 (800) 769-1670 phone number
    Guest Services
  3. InTown Suites emails
  4. InTown Suites address
    2727 Paces Ferry Rd SE # 2-1200, Atlanta, Georgia, 30339, United States
  5. InTown Suites social media
  6. Rachel
    Checked and verified by Rachel This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Jun 28, 2026
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InTown Suites Category
InTown Suites is ranked 134 among 404 companies in the Travel and Vacations category
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