Menu
Write a review
File a complaint
InTown Suites

InTown Suites review: room 311

L
Author of the review
11:12 pm UTC
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Replied
The company left an official comment on this complaint.

On Friday August 25 a lady in 312 sink fell off her wall and flooded my room which is 311 and her room 312 I went to the front desk to notify them that my room was flooded he said ok later on a maintenance guy came and got the water off the hardwood part of the floor with the wet vac. And told me him or the property manager on duty would come back and do something about the carpet in my room which is 311 well the maintenance guy finally comes back about an hour later to get the water up by using a carpet cleaning machine I asked how long will it take to dry he said he didn't know and for me to open my door and window and let it air dry I went back to the front desk and ask to be moved and I was denied I asked to speak with the property manager and I was denied as well the front desk guy stated he's not gonna do nothing for you so theirs no need for you to talk to him well here it is Sunday and my floor is still wet and it stinks in here really bad and I'm paying $260 for this room and I have to deal with this type of treatment and why are we paying $260 a week and the sign clearly says $230 weekly rate I have been leaving my door open and window open when I'm here but when I leave I can't leave it open because of my things my get stolen can you please resolve this issue before I take action and call the better business bureau and I have black mold in my bathroom around the tub I had to put blankets down so I can walk around my room because the floor is still wet

View 0 more photos
InTown Suites response
Jan 10, 2024 11:51 am UTC
InTown Suites customer support contacts
Address

2727 Paces Ferry Rd SE # 2-1200, Atlanta, GA, 30339, US

Website

intownsuites.com

File a complaint Write a review
View all InTown Suites contacts
Thank you for choosing InTown Suites. To resolve all guest concerns, contact us directly at www.InTownSuites.com, at the bottom of the page click “Customer Feedback Form” and complete the template. You can add photos and videos if needed. Be sure to check your “spam folder” as many responses are delivered after sending/responding. Responses are sent within 72 business hours of receipt. If it is an emergency please contact the manager on duty at your property.
Resolved

This complaint has been resolved automatically due to user's inactivity.

0 comments

Add a comment

More InTown Suites reviews & complaints

InTown Suites - Drug Dealing & Slow High Speed internet Access
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
InTown Suites - Sexual Harassment and retailation
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Replied
The company left an official comment to this complaint.
InTown Suites - Arrogant employees 1
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Replied
The company left an official comment to this complaint.
InTown Suites - The tenants seem to rule the roost!
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Replied
The company left an official comment to this complaint.
InTown Suites - Extended stay
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Replied
The company left an official comment to this complaint.
InTown Suites - Iggnorant staff and even worst management
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
InTown Suites - Hotel Stay
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Replied
The company left an official comment to this complaint.
View all InTown Suites reviews and complaints