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CB Travel and Vacations InTown Suites Complaints #62-81
InTown Suites

InTown Suites review: I was kicked out of my room

J
Author of the review
1:21 am UTC
Verified customer The reviewer confirmed their account using Google. Learn more
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My room had bed bugs in it. Intown Suites rarely cleaned my room in the three months I stayed their and they completely stopped cleaning my room and changing my sheets the last month I was their. I was never told their was a problem with my room until I was paying for room and was told I had to leave. When i was leaving the clerk Justin Bolin made the comment that maybe i got the bed bugs on me on the bus.

InTown Suites response
Dec 28, 2023 9:31 am UTC
InTown Suites customer support contacts
Phone numbers

+1 (800) 553-9338

+1 (800) 769-1670

Address

2727 Paces Ferry Rd SE # 2-1200, Atlanta, GA, 30339, US

Website

intownsuites.com

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Thank you for choosing InTown Suites. The safety and comfort of our guests is of utmost importance. If a bed bug issue occurs in a guest room, we must address the matter as quickly as possible to minimize inconvenience to the guest. Once the existence of bed bugs is verified, we will refund the current week’s charges. Unfortunately, bed bugs can be moved from place-to-place easily. To ensure that bugs are not transferred to other locations, the guest is not allowed to remain on the property. We apologize for the inconvenience this concern has caused you.
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This complaint has been resolved automatically due to user's inactivity.

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  1. InTown Suites Contacts

  2. InTown Suites phone numbers
    +1 (800) 553-9338
    Click up if you have successfully reached InTown Suites by calling +1 (800) 553-9338 phone number 0 0 users reported that they have successfully reached InTown Suites by calling +1 (800) 553-9338 phone number Click down if you have unsuccessfully reached InTown Suites by calling +1 (800) 553-9338 phone number 2 2 users reported that they have UNsuccessfully reached InTown Suites by calling +1 (800) 553-9338 phone number
    Customer Service
    +1 (800) 769-1670
    Click up if you have successfully reached InTown Suites by calling +1 (800) 769-1670 phone number 0 0 users reported that they have successfully reached InTown Suites by calling +1 (800) 769-1670 phone number Click down if you have unsuccessfully reached InTown Suites by calling +1 (800) 769-1670 phone number 2 2 users reported that they have UNsuccessfully reached InTown Suites by calling +1 (800) 769-1670 phone number
    Guest Services
  3. InTown Suites emails
  4. InTown Suites address
    2727 Paces Ferry Rd SE # 2-1200, Atlanta, Georgia, 30339, United States
  5. InTown Suites social media
  6. Rachel
    Checked and verified by Rachel This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Jun 11, 2026
  7. View all InTown Suites contacts
InTown Suites Category
InTown Suites is ranked 134 among 404 companies in the Travel and Vacations category
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