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Intercape review: Toilet smell

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2:20 pm EST
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I'm travelling to Cape Town with my 6 year old nephew, and the toilet smell is so bad, I can't imagine on how are we going to eat? How are we suppose to breath.

This is so unfair to each and everyone one of us in this bus. I'm writing this, sitting right opposite this smelling toilet with my 6 year old nephew.

I'm so heart broken, I really am.Im from Port Elizabeth travelling to Cape Town,such a long distance journey for a smelling toilet. I've got a headache as I'm writing this because the smell is just too much.

We can't be complaining about one thing, Intercape must please fix this, we are not animals but humans who paid. What kind of a service is this?

Desired outcome: Fix this please

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