Incentive Travel Plus — shell company
Vacation Select Services & Consulting, LLC called us with an offer about a 7-night getaway. This company had a good rating with Better Business Bureau, that there had been complaints but they had been resolved. We took the offer and received a certificate which we were to redeem to get another certificate from a different company (Incentive Travel Plus). We paid half the trip cost plus some processing fees. We requested a unit online (www.ChooseMyResort.com). All the papers said we were to be contacted within 24hours, but we received no call. We called the number on the papers, but that number was disconnected. We were given a second number which we called and left messages. We received no call back. We're out $460.
We filed a complaint with Vacation Select Services and were offered $200, but I think these two businesses are working together. We paid the first company $400, and they say they did their job by referring. They blame Incentive Travel for not doing their job of putting together the reservations. But, we only paid $60 to Incentive, so with a refund from them, we only get $60. In both cases, we lose money, and they make a profit for deception. I don't think Incentive Travel actually exists but is only a website and phone number.