This company advertise on FaceBook and offer a 'Risk Free Trial' on their products. For a few dollars you can try them out ~ allegedly. The FAQ's ask "how can you afford to send them so cheaply?" The answer was, because we are so confident you will love them, you will buy more from us!
Ok, so I thought I'd give them a go, based on the reviews (which are probably not legitimate I'm now thinking). Well, they finally arrived but caused quite a reaction on my skin. So, I stopped using them basically 3 days later. Not to worry I thought, they were only a few dollars.
Fast forward a month and WHAM! they have 'stolen' 2 x $69.95US from my credit card. I have sent them emails and made contact via their website and Facebook page...NO response. I called them and their 'customer service rep' was rude, aggressive and adament that I authorised payment by ticking the box and receiving the goods. This is apparently what I "signed up for" and should have read their terms and conditions. As he put it..."we don't just give our products aways for nothing you know".
Finally, after getting no where with him, and accepting that based on what he was telling me now, that he was right, it was all my fault, and the $140 was an expensive lesson for me, he agreed to cancelling my "on-going payments". I asked him to send me an email confirming this...he said he would, but naturally he hasn't.
STAY AWAY FROM THIS COMPANY. They have a money-back guarantee on their website but even that seems bogus.
I'm calling my bank to try and get my money back (hopefully) or at the very least not have any more STOLEN from me.