Menu
CB Skincare Hydroxatone 1283 East Broadmoor Street, Springfield, MO, 65804, US
Hydroxatone company logo
Hydroxatone
reviews & complaints
Hydroxatone company logo

Hydroxatone

1283 East Broadmoor Street, Springfield, MO, 65804, US
Learn how the rating is calculated
1 complaint
File a complaint Write a review
Category
ComplaintsBoard
L
7:54 am EDT
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.

Hydroxatone - Being overcharged before trial expires

Prior to the expiration of the "Trial Period" which really wasn't a trial period, I was charged over $200 for this product. I called to cancel and was told that I would not be refunded because my "Trial Period" had expired. It was for about 7 days instead of the 30 days. Besides, I feel that this company misrepresents the free "Trial" of this product, I was told that I would only be charged for the S/H charge but in reality, I was charged, OVERCHARGED in my opinion an outrageous amount of $200. I had a hell of a time cancelling this product and the customer service reps are EXTREMELY RUDE AND TALKED TO ME LIKE I WAS WRONG TO COMPLAIN! Unbelievable!
On the positive side, my dark circles have faded and some of the wrinkles are somewhat diminished but not like they "touted" in the commercial. I am pleased about my dark circles but it took ONE WHOLE BOTTLE to achieve this. Hydroxatone for the wrinkles, I can take it or leave it. Hydrolyze and dark circles did work after one bottle with no desire to purchase anymore.

Read full review of Hydroxatone
Resolved

The complaint has been investigated and resolved to the customer’s satisfaction.

Hide full review

Giving a Voice to Consumers

We support genuine feedback

At ComplaintsBoard, we know how real consumer issues matter. Our platform is a special place for honest opinions, where people share their reviews openly and honestly, whether good or bad.

We are committed to authenticity

Our team checks each complaint or review thoroughly to confirm that each one comes from a real customer experience, keeping our platform trustworthy.

We prefer proof

We're totally cool with complaints, as long as you've got some evidence to back it up. Whether it's a photo, a detailed story, or documents, providing evidence makes your complaint more believable and helps others make smart choices.

We’re all about conversations

ComplaintsBoard is more than just a place to share complaints; it's a community where we talk things out fairly. We welcome reviews that not only point out problems but also mention any positive experiences, giving a balanced view.

We are open to everyone

We're dedicated to providing a fair and unbiased platform for all complaints. Every complaint is important to us, no matter what it's about, ensuring your concerns are heard and respected.