Huusk
Reviews and Complaints

Having recently made a purchase on the Huusk website, I have been eagerly awaiting the arrival of my order consisting of two blade knives. It has been since the 30th of September, 2021, and I have yet to receive the products. However, on this date, I received an email notification stating that my order #06mm26 is indeed on its way.

While I appreciate the update, I must say that my experience in dealing with Huusk has been less than satisfactory thus far. In fact, I must go as far as to say that I have found them to be very dishonest in their dealings with me.

That being said, I would like to take this opportunity to elaborate on my experience and explain why I feel that way. Firstly, in my opinion, the website is not as user-friendly as it could be. I encountered difficulties navigating through the site and making my purchase.

Secondly, it took several days after making the purchase for me to receive any kind of confirmation email. This added to my frustration as I was eager to receive the knives as soon as possible.

Lastly, the delay in receiving the products has proved to be the most frustrating aspect of my interaction with Huusk. While I understand that delays can happen, I feel that the company could have been more transparent about the shipping process and offered more frequent updates on the status of my order.

In conclusion, my experience with Huusk has not been a positive one. While I am looking forward to receiving the products that I ordered, I cannot overlook the difficulties and lack of communication that I have experienced so far. I hope that they will take this feedback on board and improve their services to better serve their customers in the future.

My spouse and I had been excited to invest in a set of knives from Huusk's online store. It's been nearly two whole months since we placed our order, but unfortunately we haven't yet had the chance to try out the knives and assess their quality.

Frustratingly, every time we've tried to reach out to Huusk's customer service team for updates on our shipment, we've been met with nothing but silence. We've submitted multiple complaints and inquiries through various channels, but haven't received any meaningful response whatsoever.

At this point, we're feeling pretty let down and disillusioned by Huusk. We feel like we've been left hanging and that our trust in this company's ability to deliver on its promises has been completely misplaced. To try and resolve the issue, we're currently in the process of disputing the charge on our credit card.

Honestly, based on our own personal experience with Huusk so far, we would strongly advise against purchasing anything from them until they can prove themselves to be a more reliable and communicative vendor. We've been left in limbo for far too long, and we don't want others to have to deal with the same kind of frustration and disappointment. Save your money and your time, and look elsewhere for your knife-buying needs.

We recently placed an order with huusk.com for a knife to gift to our son for Christmas. Unfortunately, our order got mixed up, and the knife never arrived at our doorstep. As a result, our son thought we had forgotten to get him a present for Christmas. We were naturally quite disappointed with how things turned out.

However, we decided to reach out to the company about the order mix-up. Imagine our surprise when we learned that the knives available on their website were not actually made in Japan, as we had been led to believe from the website. Instead, they were manufactured in China. While we can't speak to the quality of the knives themselves, we were disappointed to learn about this discrepancy.

Despite this unpleasant experience, we remain hopeful that the company will take steps to address these issues and ensure that their products and services match up with their stated descriptions. It's always disappointing to feel like we've been misled or tricked in some way, so we hope that huusk.com will be more transparent and forthcoming in the future. All in all, we probably won't be ordering from this website again, but we do hope that others who do have a better experience overall.

I have to say, I had a pretty disappointing experience with Huusk. I was drawn in by their flashy website and impressive range of knives, and decided to order just one to see what the fuss was all about. However, as soon as I hit the checkout button, things took a sharp turn for the worse.

Unbeknownst to me, the website had added three more knives to my order without my consent, and I only found out when I was hit with the total bill. Needless to say, I was pretty shocked and upset by this sneaky tactic.

I immediately called customer service to try and resolve the issue, but I was told that, despite only having placed the order a few moments ago, it was already too late to cancel. As you can imagine, I was pretty frustrated by this point.

The next day, I received an email from Huusk saying that they couldn't cancel the order after all. At this point, I was beyond disappointed and felt like I'd been taken advantage of by the company.

While I can't speak to the quality of the knives themselves - as I haven't received them yet - my overall experience with Huusk was pretty negative. The deceptive website, lack of transparency, and poor customer service all make me hesitant to do business with them again in the future.

As a customer who recently purchased a bundle of knives from Huusk, I was disappointed to find that my package never arrived despite being provided with shipping information displaying its delivery. Despite my best attempts to contact the company through various email correspondences and even a long-distance phone call, I have unfortunately been met with unsatisfactory responses and unhelpful customer service.

What aggravates me further is that Huusk makes an explicit claim on their website indicating that their customers typically receive their package within 5-8 days after it has been shipped. However, this has blatantly not been the case in my situation, leaving a sour taste in my mouth and prompting me to warn others against making the same mistake I did.

I urge potential buyers to steer clear of Huusk, as my experience with their lackluster customer service and failure to deliver my order has left me feeling incredibly frustrated and dissatisfied. If you're on the hunt for reliable and quality knives, I suggest taking your business elsewhere. It's a shame that I have to leave this unfavorable review, but I feel obligated to share my truth to help others avoid making the same mistake I did.

I recently had a frustrating experience with the online company Huusk, which sells knives of various types and styles. I placed an order for a knife on December 11th, with the expectation of receiving it in a timely manner. Unfortunately, what followed was a slew of emails from the company, attempting to sell me on other products nearly every day. In fact, I received a total of 35 emails from Huusk after making just one purchase. Some days, I received up to three emails in a single day - a rather excessive amount, in my opinion.

Beyond the persistent marketing messages, I also found the delivery and tracking process to be less than satisfactory. Although I was informed that the knife would arrive within 30 days of my order, I was left in the dark as to the specific delivery time. Moreover, the tracking information provided proved virtually useless, leaving me with no clear indication of when my knife might be on its way.

To make matters worse, I soon discovered that the knives sold by Huusk actually have no connection whatsoever to Japan, despite what the company's marketing materials might suggest. This was a significant disappointment for me, as I had specifically chosen to purchase from Huusk because of this claim.

Despite all of this, what frustrated me most was the fact that my knife still has not arrived. It has been a considerable amount of time since I placed my order, and I am left with no idea when to expect its arrival. Due to my poor experience with this company, I would not recommend them to others. Customers deserve transparency, reliability, and honesty when it comes to online shopping and, unfortunately, Huusk fell short on all three fronts.

It's unfortunate to say that our experience with Huusk has been less than satisfactory. My wife purchased two knives from their website, but both arrived with defects. Naturally, we wanted to return them and receive a refund.

When we attempted to file a claim with PayPal to initiate the return process, we were surprised to find out that Huusk wanted us to drop the dispute through PayPal so they could expedite the process. This seemed like a strange request, and my wife rejected it.

Since then, we've been bombarded with spam customer support emails from Huusk. I've received 32 of these emails in the past 48 hours, and they're all a constant loop no matter how you respond to them. Needless to say, it's been a frustrating experience.

Additionally, the quality of the knives themselves left much to be desired. Both had tinfoil sandwiched between the wood handles, which is not only an unappealing aesthetic but also lowers the overall quality of the product.

Overall, I wouldn't recommend buying from Huusk unless you want to deal with subpar products and an unpleasant customer experience.

Recently, I had an experience with Huusk (huusk.com) and I feel it is important to share it with everyone. I placed an order for a Huusk knife as a gift and was satisfied with my purchase. However, soon after, I received a phone call from the company offering me another knife at a discounted price with a complimentary leather sheath. I decided to take advantage of the offer and placed another order.

Unfortunately, after a few weeks, I only received the sheath and not the knife. To make matters worse, my credit card was charged $24.00 CDN without any explanation. I made countless attempts to reach out to their customer service team through email and incurred $16.00 LD in telephone charges, but received zero satisfaction.

It is deeply concerning that the company is making promises they cannot deliver on and charging credit cards without delivering the product. As a paying customer, it is not unreasonable to expect a certain level of customer support when experiencing an issue. Instead, I had to face a poorly-run company with a complete lack of responsiveness.

Overall, I urge everyone to avoid doing business with Huusk. While their product may seem appealing, their customer support is dire, and you will not receive what you paid for.