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Housing Anywhererental of the room - student housing

Very bad experience. Tried to rent a student room in Rotterdam twice with them. The first time, the landlord changed the conditions of the rental after booking, we had to cancel and luckily, the money paid was returned. The second time, after moving in, their conditions allow to cancel within 48 hours, if the property does not correspond to the description. We asked for viewing before signing the contract and that was rejected by the landlord. The room did no correspond to description, it was extremely small - 6.31 square meters and also there was a passage right in front of the room - which was not explained/seen from the pictures at the point of booking. Also, charging the contract fee of 125 Eur, which the landlord's agency chsrged is illegal in the Netherlands. They did not even answer our wuestion on this. They neglected our request for cancelation and we lost 750 Eur! The angent Pryia was very arrogant and ignorant. They keep side of scamming landlords!

An
Oct 11, 2019

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