CB Travel and Vacations Hotels.com Complaints #462-481

Hotels.com review: Hotel reservations

Steve AC of Plano, US

Apr 06, 2020 12:01 pm UTC

I reserved a hotel room at Super 8 hotel in Midwest City OK for March 6th
when I arrived with my confirmation in hand there was no rooms available so I was forced to find a different room but I was still charged the full price of the room and they are refusing to refund me the charge even though I didn't stay there at no fault of mine. After many (6) calls to Hotels.com and 4 more to the hotel itself they have refused to resolve the issue and charging me for a room that was not available nor did I stay in. This is theft at best

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Hotels.com - Refuse to honor confirmation of booking 9

Resolved

Hotels.com - fraud 42

Resolved

Hotels.com - bait-and-switch hotel rates advertised 9

Resolved

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Hotels.com - scam and lies 3

Resolved

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Hotels.com - refusal of refund 1

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Hotels.com - Hotel reservation

Hotels.com - refund cancellation payment not in full amount

Resolved

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Hotels.com Contacts

Hotels.com phone numbers

800 246 8357

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28%
Confidence score

United States

800 807 6641

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4%
Confidence score

United States

800 224 6835

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36%
Confidence score

Canada

1800 11 142 079

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17%
Confidence score

Phillipines

+1 (417) 521-0845

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United States

+44 203 024 8216

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United Kingdom

+61 280 662 747

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63%
Confidence score

Australia

+64 99 151 135

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New Zealand

+43 810 310 803

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Austria

+32 22 008 524

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Belgium

+45 43 682 330

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Denmark

+358 972 519 905

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Finland

+33 157 324 317

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50%
Confidence score

France

+49 69 380 789 320

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Germany

+353 16 569 439

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Ireland

+39 269 430 760

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100%
Confidence score

Italy

+31 207 006 039

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Netherlands

+47 23 024 614

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Norway

+351 707 201 282

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Portugal

+7 499 272 2035

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Russia

+34 912 757 407

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100%
Confidence score

Spain

+46 851 761 615

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Sweden

+41 445 118 477

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Switzerland

+90 212 375 5226

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Turkey

+20 800 844 1089

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The Middle East

+27 214 277 778

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100%
Confidence score

South Africa

+86 400 991 1014

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China

+852 30 774 856

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Hong Kong

+91 124 487 3878

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43%
Confidence score

India

+81 367 438 541

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33%
Confidence score

Japan

+65 68 185 638

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89%
Confidence score

Singapore

+82 234 800 145

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South Korea

+54 115 354 2374

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Argentina

+55 114 700 2083

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100%
Confidence score

Brazil

+54 551 500 1057

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Mexico

+44 203 564 5228

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Other Countries

+1 (214) 361-7311

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More phone numbers

Hotels.com emails

userexperience@hotels.com

100%
Confidence score: 100%

Support

Hotels.com address

5400 LBJ Freeway, Suite 500, Dallas, Texas, 75240, United States

Hotels.com social media
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Oct 06, 2026
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