The complaint has been investigated and
resolved to the customer's satisfaction
Resolved
Hostessmold

C Review updated:

Just purchased at Wal-Mart on 08/19/2015, opened next morning and there was a large amount of mold on one. Would like a replacement or refund. My phone number is [protected].

  • Updated by Baps2579 · Dec 02, 2019

    Crunch donuts

  • Updated by Mary alvarez Landis · Dec 01, 2019

    Very bad old and hard waist of money

  • Updated by 1Redfish28 · Sep 04, 2019

    no other complaint at this time

  • Updated by Ejalexander52 · Jun 06, 2018

    Upon opening the bag the little round donuts were all stuck together in one big clump . In order it eat them to pull them apart they all crumbled. Not a very good experience and they were a little pricey to ever buy them again.

Responses

  • To
    Toni Johnson Feb 09, 2020

    I bought a box of Iced Vanilla Zingers on February 2nd 2020 at my local Walmart in O'Fallon IL and when I got home and opened the box everyone of them are burnt. And they don't just look burnt, they taste burnt too. Why did Hostess quality control not catch this, I'm sure it's not just one box?

    Comments
    Comments
    Comments

    0 Votes
  • Ka
    Karen10141965 Jan 26, 2020

    Bought a box from local Dollar General Store in Bronson Michigan at least half the box was so hard couldn't eat them I have bought from there several times this has been the same over and over I have been a buyer of Hostess for many years thinking of a new brand to turn to if this continues they claim to be fresh but in my case they haven't been

    Comments

    0 Votes
  • Je
    jerry1000 Jan 11, 2020
    This comment was posted by
    a verified customer
    Verified customer

    then are as hard as a rock and tasteless i have two boxes of 6 individually wrapper pastries iced cinnamon rolls uneatable best by feb 03/2020
    [protected] 334 07'22 waste of money i will not buy them agent

    0 Votes
  • Vi
    vicki murtaugh Jan 11, 2020
    This comment was posted by
    a verified customer
    Verified customer

    I recently purchased an 8 pk of Hostess Donettes on the go. Exp. date 1/7/20. Code G102421000 297 18:58. These donuts have a strong chemical taste. I have been a purchaser of Hostess for many years and have never had product with a taste like this. I have not seen a recall for this but there is definitely something wrong with the product.

    Comments

    0 Votes
  • Ra
    Rashine Mckoy Jan 07, 2020
    This comment was posted by
    a verified customer
    Verified customer

    I purchased a bag from family dollar got home my wife had a big dinner on the table I ate a donut and they was stale I got sick allover the table

    Comments
    Comments

    0 Votes
  • Ko
    koof ya Dec 21, 2019
    This comment was posted by
    a verified customer
    Verified customer

    Hello i purchased some donuts today at wal mart and they are stale and not very good im including photos i think they expired in October i am very disappointed in this experience with your brand

    0 Votes
  • El
    Elisha84 Dec 15, 2019
    This comment was posted by
    a verified customer
    Verified customer

    The bag was over powering!!! Like finger nail polish remover. I was going to feed my 3 yr old and 8 yr old. I felt so bad because I argued with them to eat their breakfast and then I checked it out and THATS WHAT I WAS TRYING TO MAKE THEM EAT. Poison!!!

    0 Votes
  • Ld
    L. D. Brown Dec 15, 2019
    This comment was posted by
    a verified customer
    Verified customer

    I purchased the hot cocoa and marshmallow donuts...3 of the individual packs only had 2 donuts while the others had 3 donuts in the packs.

    0 Votes
  • Di
    Diane Dudenhoeffer Dec 11, 2019

    these donuts were stale and expiration date is Jan o8, 2020 these were totally sealed UPC [protected]
    Diane Dudenhoeffer
    61 Kensington Palace Dr.
    Troy, Mo. 63379

    0 Votes
  • Ma
    Mary alvarez Landis Dec 08, 2019
    This comment was posted by
    a verified customer
    Verified customer

    I bought them 3 times and every time they was old and hard and waste of my money i buy hostess cakes all the time I'm very disappointed I'm to the point of not buying from hostess anymore

    0 Votes
  • Ba
    Baps2579 Dec 08, 2019
    This comment was posted by
    a verified customer
    Verified customer

    They were so doughy on the inside . inedible and hard on the outside..I buy these so much I know how their supposed to taste and the 10 out of 15 times I've been disappointed and have been trying to find a new favorite since you guys can't get it right nowadays

    0 Votes
  • Bb
    Bbw0873 Nov 24, 2019
    This comment was posted by
    a verified customer
    Verified customer

    Half of my box of Zingers has little to no raspberry and coconut coating it lools more lime twinkies. We really like these and usually do not have this issue. UPC code is [protected] best by fate of December 30 2019 and the print underneath the best buy daye says G [protected]:35

    0 Votes
  • Ca
    candy clyatt Nov 20, 2019
    This comment was posted by
    a verified customer
    Verified customer

    I bought box at dollar general in Lakeland fl! They look bad, no coconut, just flat and taste awful. First time ever, but now I won't buy anymore. Just want you to know. Candy clyatt

    0 Votes
  • Th
    Theressa Ruiz Nov 14, 2019

    We just purchased this box 11/7/19 Price Chopper Market 32 in Schenectady and they have a weird metallic taste. Even though they are individually wrapped donuts they still taste funny. I really dont know what to do or who I should talk to but I have the box and the receipt. Please contact me at [protected].

    0 Votes
  • Br
    Bruce hurt Nov 09, 2019

    The donut were hard and left a chemical residue in my mouth. the donuts taste like chemical not a donut. It made me sick. I love hostess i buy them daily but i think im going to another brand because HOSTESS HAS CHANGED

    0 Votes
  • Ma
    mach mann Nov 02, 2019
    This comment was posted by
    a verified customer
    Verified customer

    after decades of trusting quality in a name what happened in your company . those are the worst cup cakes on the market today . i have made several purchases thinking it was just me but clearly its yours . i wont make the mistake again . sorry i will have to be honest with family and friends.

    0 Votes
  • Fr
    FrankCGallo Oct 27, 2019
    This comment was posted by
    a verified customer
    Verified customer

    Very disappointed to find this product had ZERO cream in the middle of the cake. The picture on the box is totally misleading, showing a large amount of cream. Very dry snack experience. If you wish to contact me, my email is [email protected] You can send me a refund. Throwing the remaining product in the trash.

    0 Votes
  • Kw
    K.witherow Oct 12, 2019

    Opened a box and one of the zingers was missing .

    0 Votes
  • Fo
    FormerCustomer22 Oct 10, 2019

    I have long been a fan of the Hostess Fruit Pies. I have tried many times to like the new "Our BEST Pie Ever", "Better Crust", Better Filling". YUCK! Whoever told you this is the best ever is lying to you. It is bland, insipid, gluey. I could not finish the last one I purchased. I am on to other brands of pies.

    XXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXX

    0 Votes
  • Bo
    BonnieBruce Oct 08, 2019
    This comment was posted by
    a verified customer
    Verified customer

    Jumbo donettes expire 10/9 individually wrapped, with spiderwebs!! Spiderwebs spiderwebs spiderwebs spiderwebs spiderwebs spiderwebs spiderwebs spiderwebs spiderwebs spiderwebs spiderwebs spiderwebs spiderwebs spiderwebs spiderwebs. You wanted it longer so spiderwebs spiderwebs IN THE SEALED PACKAGES . You made me do this. Why are there spiderwebs

    0 Votes
  • Mi
    Michelledmoore Oct 07, 2019

    I bought a loaf of bread at our local Casey's and it was not ok when we got it home and opened it was all black and hard on the bottom had an awful spell also. Just thought you guys should be aware of this issue

    0 Votes
  • Re
    Rebekahjmartin Sep 30, 2019

    Chocolate chip mini muffins contained mold. Date on product was 9/27/2019 and date opened was 9/24/2019.

    Purchased on 9/19/2019 at Kroger.

    Contact email [email protected]

    0 Votes
  • Ar
    arlene dohne Sep 28, 2019
    This comment was posted by
    a verified customer
    Verified customer

    I've been enjoying Zingers for years. The last two packages I purchased of had so little filling! So dry, not enough filling. Please change them back!

    0 Votes
  • Ch
    Christina Benton Sep 28, 2019
    This comment was posted by
    a verified customer
    Verified customer

    I purchased a box of 6 count Suzy Qs from Dollar General last night. 5 of the 6 packages inside were not sealed on the ends leaving them open and dried out.

    0 Votes
  • Br
    Brook1980 Sep 24, 2019
    This comment was posted by
    a verified customer
    Verified customer

    There was NO filling in either of the cakes in the package. There was a white dot where it should have been. Maybe like 1/32" of filling. I honestly dont know what else to say, it just said my complaint was to short.

    0 Votes
  • 1r
    1Redfish28 Sep 10, 2019

    I purchased a box of ten (10) twinkies which had 3 twinkies not in a wrapper and the product was hard as a brick. the expiration date on box was sept 19 2019. code on box under exp. date is G [protected] 187 21:51 L22

    0 Votes
  • Jo
    Jomamma7848 Sep 08, 2019
    This comment was posted by
    a verified customer
    Verified customer

    The Twinkies are ok but if they had more peanut butter in them they would be great. So little peanut butter you can barely taste. Make your product great instead of ok!!!
    Loyal Customer

    0 Votes
  • Ga
    Gary King Sep 03, 2019
    This comment was posted by
    a verified customer
    Verified customer

    Bought a box of Zingers and one was opened at the end. This is the second time this has happened. Just thought you should be aware of this problem.

    Gary King

    0 Votes
  • Su
    Sue Bond Sep 02, 2019

    On 8/26 I purchased Donettes Crunch Mini donuts. The package was completely sealed and had a "best by" date of 9/26/19.

    I opened them that evening and they were soggy/mushy, similar to being subjected to humidity or condensation. They were inedible.

    0 Votes
  • Re
    Regina Ivie Aug 17, 2019
    This comment was posted by
    a verified customer
    Verified customer

    The last 3 bag i have purchased have had most of the donettes in crumbles. I purchase at least 2 bags a week. My kids love them! I just opened this bag that i took a pic of. The bag i had before this one was worse. I did purchases this bag from a different store. The codes on bag r, sept 23, 2019. G [protected] 201 5:31 D2. My number is [protected]

    0 Votes
  • Mi
    Michelesnyder Aug 17, 2019

    I bought the donettes today. They are dated Aug. 21st. They smell bad and taste like a chemical. It made my daughter choke. Her throat burned. We tried opening others and they smelled bad too.

    0 Votes
  • Am
    AMBER4680 Aug 13, 2019

    The cakes are smaller than a year ago and they don't taste same. I feel that a year ago they looked and tasted like the front of the box.

    0 Votes
  • Sa
    Sarah Overshon Jul 30, 2019
    This comment was posted by
    a verified customer
    Verified customer

    I bought 2 bags of these treats and both were't iced all the way and they were squished and do not look anything like what is on the front of the bag. i am very disappointed because they usually have really good snacks.

    0 Votes
  • St
    Staceyann33 Jul 29, 2019
    This comment was posted by
    a verified customer
    Verified customer

    There was mold on my it did not expired tell aug 27th. I felt very sick after seeing it. I dont think I'll be buying these again. You can contact me at [email protected]

    0 Votes
  • Ki
    kieshacole2619 Jul 27, 2019
    This comment was posted by
    a verified customer
    Verified customer

    I bought a pack and they were stale went out 6/29/19 at family dollar were still on self ... Took back to store they didn't want to refund because they were open, they advised to contact the hostess manufacturer. This is the product information on the pack.
    G [protected]:08 F

    0 Votes
  • Ma
    Matt Crosby Jul 21, 2019
    This comment was posted by
    a verified customer
    Verified customer

    They completely missed the cupcake with the cream filling and it was all on the side of both of the cupcakes I bought in a rush. It was far from satisfying.

    0 Votes
  • Ka
    Karen Roblero Jul 21, 2019

    Mold on bottom of cupcake. Use by date is August 22 2019. Number G [protected] 134
    17:35
    Bought on July 14 2019. In Springfield Ohio. This is nasty.

    0 Votes
  • Be
    Belinda Tatro Jul 18, 2019
    This comment was posted by
    a verified customer
    Verified customer

    I went to walmart in Broken Arrow, OK and got a 6 pack of frosted mini donuts and there were only 5 in the package when its supposed to be 6 I wanted to let you know cause this is the 2nd time this has happen to me I'm not sure what's going on but I wanted to let you know so you could fix it! Thank you

    0 Votes
  • Gr
    grannyellen Jul 17, 2019

    I bought the donuts on July 10, in Soccorro New Mexico, they were so out of date they were rancid. Someone is not doing their job very well. I have never had a problem with them before. Thank you.

    0 Votes
  • Jo
    Josiepeck Jul 13, 2019

    My 13 year old son bit down into one tonight and bit into a staple luckily it scraped his tooth instead of stabbing him. Very upset parent. I will also be calling the store this product was purchased from.

    0 Votes

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