Menu
Write a review
File a complaint
Horse Isle Profile

Horse Isle

www.horseisle.com

Learn how the rating is calculated

1.0 1 Review 10 Complaints
Claim Your Business
Take control of your profile: address complaints and engage with reviews
Write a review File a complaint

Horse Isle Reviews 1

ComplaintsBoard
L
Verified customer This review was posted by a verified customer. Learn more

Horse Isle Banned for no reason?

I was banned within the first 24 hours of creating an account because they claimed I had multiple accounts when I didn't? I can't access the game and have had no answers from the help desk or whatever they call it.

I'm very glad I didn't spend any money on this game or else I'd be charging it back. Avoid at all costs, the game wasn't worth any hassle they give you for just signing up.

Recommendation: Avoid

Read full review of Horse Isle
Hide full review

Horse Isle Complaints 10

ComplaintsBoard
W
11:30 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

Horse Isle Horse Isle Review: Fun Game, Strict Rules, Not-So-Chill Staff

Yo, so I was checkin' out Horse Isle (horseisle.com) and I gotta say, it's a pretty dope game. But lemme tell ya, the staff and support team can be a real buzzkill. I mean, I was readin' this thread on Esrohs Blog about homophobia on the game and it's pretty messed up. Like, why can't everyone just be chill and play the game without hatin' on each other?

But don't get me wrong, the game itself is super fun. You get to explore different islands, take care of horses, and even participate in quests and competitions. It's a great way to pass the time and escape from reality for a bit.

I just wish the staff and rules weren't so strict. It's like they're tryna suck all the fun out of the game. But apparently, they're workin' on a new version called HI3 and they say it's gonna be more lenient and fun. So, fingers crossed that they actually follow through on that.

Overall, if you're lookin' for a fun horse game, Horse Isle is definitely worth checkin' out. Just be prepared for some strict rules and a not-so-chill staff.

Read full review of Horse Isle
Hide full review
ComplaintsBoard
E
10:20 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

Horse Isle Horse Isle Review: Great Game, but Needs Improvement and Staff Attention

Horse Isle is a game that I have been playing for a long time, since 2008 to be exact. It's a great game, but I think they need to hire some new staff members who actually care about improving the game. I've been having a glitch in the game since May of this year, and I've posted about it in the forums and contacted them several times, but nothing has been done. They keep blaming my computer and settings, but I've done everything on my end to make sure it's not my computer.

Another thing that bothers me is that they refuse to price cap mobia. This is going to ruin the game's economy. I think they need to do something about this before it's too late. Overall, I still enjoy playing Horse Isle, but I hope they can fix these issues soon.

Read full review of Horse Isle
Hide full review
ComplaintsBoard
J
8:36 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

Horse Isle Horse Isle Review: Fun Game, But Beware of Bans and Rude Staff

Horse Isle is a game that can be really fun when you're able to play it. But sometimes, things can go wrong and you might find yourself banned from the game. That's what happened to me and my sister. We were having a good time playing, but then we got banned for some reason. We tried to get our accounts back, but it was really hard.

One of the people we had to deal with was Mrs. Corn Connie. She was really rude to my sister when she was trying to get her account back. It was really frustrating and made us feel like we didn't want to play the game anymore. We think that the people who run the game need to find some new people to help them out. Maybe then, things would be better.

If you do get banned from Horse Isle, don't waste your time trying to get your account back. It seems like the people who run the game enjoy reading desperate emails from people who have been banned. It's not worth it. Just move on and find something else to do.

Overall, we think that Horse Isle could be a really great game if they made some changes. But until then, we're not going to waste our time playing it. We hope that this review helps other people who are thinking about playing the game. Just be careful and don't get your hopes up too high.

Read full review of Horse Isle
Hide full review

Is Horse Isle Legit?

Horse Isle earns a trustworthiness rating of 91%

Highly recommended, but caution will not hurt.

Our conclusion: After a detailed review, ComplaintsBoard finds Horse Isle to be a trustworthy company. Although there's a 0% resolution rate for customer complaints, which deserves attention, Horse Isle is known for their high standards and safety. If you're thinking about dealing with Horse Isle, it's wise to check how they handle complaints.

Horse Isle has registered the domain name for horseisle.com for more than one year, which may indicate stability and longevity.

Horseisle.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.

Horseisle.com has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.

Horseisle.com you are considering visiting, which is associated with Horse Isle, is very old. Longevity often suggests that a website has consistently provided valuable content, products, or services over the years and has maintained a stable user base and a sustained online presence. This could be an indication of a very positive reputation.

Several positive reviews for Horse Isle have been found on various review sites. While this may be a good sign, it is important to approach these reviews with caution and consider the possibility of fake or biased reviews.

However ComplaintsBoard has detected that:

  • While Horse Isle has a high level of trust, our investigation has revealed that the company's complaint resolution process is inadequate and ineffective. As a result, only 0% of 10 complaints are resolved. The support team may have poor customer service skills, lack of training, or not be well-equipped to handle customer complaints.
  • There was some difficulty in evaluating or examining the information or data present on the horseisle.com. This could be due to technical issues, limited access, or website may be temporarily down for maintenance or experiencing technical difficulties.
  • Horseisle.com has relatively low traffic compared to other websites, it could be due to a niche focus, but could also indicate a potential lack of traffic and popularity. The horseisle.com may offer a niche product or service that is only of interest to a smaller audience.
  • Horse Isle protects their ownership data, a common and legal practice. However, from our perspective, this lack of transparency can impede trust and accountability, which are essential for establishing a credible and respected business entity.
ComplaintsBoard
B
Verified customer This complaint was posted by a verified customer. Learn more

Horse Isle Horse Isle Review: Fun Game, Unfriendly Staff, Inappropriate Content

This game, Horse Isle, is supposed to be for families, but it's not as friendly as it seems. The people who work there, especially Connie, are not very helpful. They don't seem to like the players very much. It's strange that she still has her job after all these years.

The game has a lot of references to TV shows that are not appropriate for kids. They talk about Game of Thrones and WestWorld, which are definitely not for children. It's not just that, though. Players can talk about inbreeding horses without getting in trouble. That's not something that should be allowed in a game that's supposed to be for families.

The game itself is actually pretty fun. It would be even better if the people who work there did their jobs. They should be making sure that everyone is following the rules and not playing favorites. It's not fair when some players get away with things that others can't.

Overall, Horse Isle could be a great game if the support team and moderators did a better job. They need to be more fair and make sure that everyone is following the rules. If they did that, it would be a lot more fun for everyone.

Read full review of Horse Isle
Hide full review
ComplaintsBoard
L
Verified customer This complaint was posted by a verified customer. Learn more

Horse Isle Horse Isle 3: Fun Game, Terrible Support - Beware of Connie!

I've been playing Horse Isle for a couple of months now and I gotta say, I'm hooked! This game is so much fun and I can't imagine ever leaving it. If you're looking for a game to play, I definitely recommend giving Horse Isle a try.

But, I gotta warn you about one thing. There's this support person named Connie who can be a real pain in the butt. I was playing the game one day and suddenly got kicked off. I tried to log back in, but I couldn't. So, I reached out to the support team and guess who replied? Connie.

She told me that I had been banned and that no one from my location was allowed to play. What the heck did I do to deserve that? I was so frustrated and angry. I wouldn't recommend subscribing to this game because they take your money and run. It's not worth it.

Honestly, the owners of Horse Isle 3 need to get rid of people like Connie and hire some decent support staff. It's not fair to the players who love this game and want to keep playing. I even had proof of Connie's rude behavior, but my account got deleted before I could even take a screenshot of it.

Overall, Horse Isle is a great game, but the support team needs some serious improvement. If you can handle the occasional rude support person, then go ahead and give it a try. But if you're looking for a game with top-notch support, you might want to look elsewhere.

Read full review of Horse Isle
Hide full review
ComplaintsBoard
W
Verified customer This complaint was posted by a verified customer. Learn more

Horse Isle Horse Isle: Fun Game, But Staff Needs to Take Safety Seriously

I gotta say, I really enjoy playing Horse Isle. It's a fun game where you can ride horses, explore different islands, and even chat with other players. But, I gotta admit, the staff can be a real pain in the neck sometimes.

Recently, my kid was playing with a buddy who was talking about some pretty inappropriate stuff - you know, sex, drugs, and all that jazz. Obviously, that's not cool, especially since this is supposed to be a family-friendly game. So, we reported the buddy and got them removed from our kid's friend list. We even contacted support to let them know what was going on.

But, here's the thing - nothing has been done about this person. They're still running around the game, talking to a bunch of minors and saying all sorts of gross stuff. And when we reached out to the Horse Isle staff, all we got were these generic responses like "they do it for attention" and "we're working with them." Like, seriously? That's all you can say?

It's not fair, you know? I've seen other players get permanently banned for doing way less than this. And yet, this person is still allowed to play and potentially harm other kids. It's just not right.

Don't get me wrong, I still like playing Horse Isle. But, I really wish the staff would take these kinds of issues more seriously. It's not just about attention-seeking - it's about keeping the game safe and enjoyable for everyone.

Read full review of Horse Isle
Hide full review
ComplaintsBoard
M
Verified customer This complaint was posted by a verified customer. Learn more

Horse Isle Fun Horse Breeding Game with Privacy Concerns: My Review of HI 3

I really, really like this game, like a lot. I've been playing it since HI2 eternal and I also loved HI 2 life cycle. Now, I'm playing HI 3 and HI2LC at the same time. I'm really into breeding ethics and all the other stuff that comes with it. HI 3 is especially cool because you get some really interesting foals. I would definitely recommend it to anyone who loves horses and games.

But, there's a catch!

It seems like they're keeping tabs on the computers and phones that log into your account. I didn't give them any of my info, but somehow they have all of my computer and phone information. It feels like they're using this to track every player's movements. This makes me really uncomfortable in a lot of ways because it's an invasion of privacy. So, if you do decide to play, just be careful!

Read full review of Horse Isle
Hide full review
ComplaintsBoard
J
Verified customer This complaint was posted by a verified customer. Learn more

Horse Isle The Homophobic Horse Game: A Fun but Frustrating Experience with Inconsistent Moderation

This game is a real hoot! The map is huge and there's so much to do, it's hard to know where to start. But watch out, the moderators can be a real buzzkill. I've had so many pals get in trouble for the silliest things, like sprucing up their gear with some rainbow colors (apparently not "family friendly"), or just hanging out in a group (they called it "cult-like behavior"). And don't even think about having "Trains" in your username, because that's "gender content" (whatever that means). It's no wonder folks call this game "The Homophobic Horse Game."

If only the rules were clear and applied fairly, this game would be a real winner. But instead, it feels like you're walking on eggshells, waiting for the hammer to come down for no good reason. It's a real shame, because the game itself is a real gem.

Read full review of Horse Isle
Hide full review
ComplaintsBoard
R
Verified customer This complaint was posted by a verified customer. Learn more

Horse Isle Horse Isle: Great Game, Disappointing Admins

I've been playing Horse Isle for a long time now, like 11 years or something. I really like the game itself, but the people who run it are not so great. They give you violations for things that are obviously just mistakes, like typos and stuff. And sometimes they don't even give you a reason at all! It's really frustrating. One time I got in trouble just for saying "I'll show you," which had nothing to do with social media or anything like that.

It seems like the admins don't really care about adding new stuff to the game anymore either. They spend all their time reading through our chats to find things to get mad about instead of actually making the game better. And if you ever have a real problem, forget about it. They won't help you get your stuff back if someone steals it or something.

And don't even get me started on the new horse breeds. They all look the same! I know I'm not the only one who thinks this. People have been complaining about it for years, but the admins just don't seem to care. And when they do try to redo something, it's like they barely even try. It's really disappointing.

But even with all these problems, I still think there's potential for Horse Isle. I just wish it could be more like it was in the early years, you know? Back when things were simpler and the admins actually cared about making the game better.

Read full review of Horse Isle
Hide full review
ComplaintsBoard
M
Verified customer This complaint was posted by a verified customer. Learn more

Horse Isle Warning: Horse Isle Game Invades Your Privacy!

Yo, listen up! I gotta warn ya about this game called Horse Isle. It's got some sketchy stuff goin' on. Apparently, they're keepin' tabs on ya computer and phone when ya log in. I don't know how they're doin' it, but they got all my info without me givin' it to 'em. It's like they're stalkin' us or somethin'. That's a major invasion of privacy, ya know what I mean? So if ya decide to play, watch ya back.

My buddy wrote a review too, and it's pretty messed up. This Connie chick said that nobody from our location can play the game. But get this, I made a brand new account with a different computer, email, and IP address, and she still knew where I was. It's like she's got a GPS tracker on me or somethin'. That's super creepy, man.

And get this, I got banned in less than a day. That means they're checkin' the location of every IP address that joins. That's way too much info for them to have, if ya ask me. It's like they're watchin' our every move. So be careful if ya decide to play this game. It's not worth the risk of losin' ya privacy.

Read full review of Horse Isle
Hide full review

Overview of Horse Isle complaint handling

Horse Isle reviews first appeared on Complaints Board on May 29, 2023. The latest review Banned for no reason? was posted on Mar 26, 2024. Horse Isle has an average consumer rating of 1 stars from 11 reviews. Horse Isle has resolved 0 complaints.
Trust badge
Collect Your Trust Badge
Be recognized for outstanding customer service
  1. Horse Isle Contacts

  2. Horse Isle emails
  3. Horse Isle social media
  4. Maria
    Checked and verified by Maria This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Jul 14, 2025
Horse Isle Category
Horse Isle is ranked 41 among 51 companies in the Online Entertainment category

Our Commitment

We stand for unbiased reviews

We make sure all complaints and reviews are from real people sharing genuine experiences.

We help resolving issues

We offer easy tools for businesses and reviewers to solve issues together. Learn how it works.

We advocate freedom of speech

We support and promote the right for reviewers to express their opinions and ideas freely without censorship or restrictions, as long as it's respectful and within our Terms and Conditions, of course ;)

We ensure transparent and fair ratings

Our rating system is open and honest, ensuring unbiased evaluations for all businesses on the platform. Learn more.

We care about your privacy

Personal details of reviewers are strictly confidential and hidden from everyone.

We are easy, free and open to everyone

Our website is designed to be user-friendly, accessible, and absolutely free for everyone to use.