HOPE KEPHART ON ARTFIRE — RIPPED ME OFF
BEWARE OF HOPE KEPHART ON ARTFIRE !!!
This woman will rip you off, I purchased a stained glass piece from her on May30, 2013 after several emails inquiring about the delivery status, I eventually received the item (cracked in 2 places) on July 11, 2013. I immediately contacted her and told her that it arrived damaged. She told me to take several pictures of the box and item and to email them to her so that she could collect from the insurance company .I told her that I would however the box was in excellent shape and the item was packed ok so the pictures probably wont help her case. She stated for me to insure it for $300.00 and send it back to her and she would repair it and send out a check for the cost of insuring it and shipping it back to her. Well here it is August 30, 2013 and I still haven't heard from her as to my money. She has ignored my several attempts at recovery but she has chosen to rip me off. I think that this could possibly be an insurance scam where she sends it to you damaged then turns the claim into her insurance company and collects money then blows you off!!! Her Bio states how seriously she takes customer satisfaction and that she has never had a piece delivered broken well I guess that I'm the first. I told her that I understand that accidents happen and all I want is to have the problem rectified well she has chosen to stop all communications and simply burn me. She is NOT TRUSTWORTHY and you should not be fooled by her web page. Artfire allows the sellers to monitor customer comments and to post only the ones that they want to. So surprise you wont see any negative feedback on any ARTFIRE artists. WHAT KIND OF A JOKE IS THAT!!! This woman is a thief and will rip you off stay away from her web sight there are plenty of professional artists that deserve your money and appreciate your business without ripping you off !!! Her personal finances must be in trouble if she would rip off a good customer for $35.31.If I can help prevent one person from getting ripped off by HOPE KEPHART ON ARTFIRE (stained glass) then it was worth the time spent on this message
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