Hong Leong Bank review: priority banking service

1. FD rate for Priority customer is not taken care of, It's even lower than on line customer rate. What is the priority customer in HLB stands for? No feeling of priority at all.
2. Operation staff in priority lounge shorthanded, only 1 staff on duty. She has to go up and down just to get another staff thumb print. Pitty her. And what about if more customer que up and wait for long time? Still priority?