Home Hardware Stores review: Service

I have been purchasing all my basement renovation supplies from Home Hardware in Sioux Lookout. I inquired with the man in the office at the back about countertop quotes, and he took a long time to provide me with a quotation. I also requested another design and material countertop quote afterward, but he was quite rude and said he could not provide a quote for another countertop. Consequently, I decided to stop ordering countertops from Home Hardware and instead ordered from RONA in Dryden. My contractor then ordered vinyl flooring sheets, but they did not arrive on time at the store. Every time we called for an update, we were simply told that it was in Dryden and that there was no date or time for delivery to our town. The last time I called the store, the man was extremely rude and said, 'How many times do I have to tell you that it’s in Dryden?' He even asked if I wanted him to take a flight to bring it from Dryden. His behavior was very disrespectful towards us.